So I call 703-263-7200 and get a woman named Emily. She was very helpful. She told me there was a room available at the price I saw online. I'm on the road and had to get off the phone. I call back and get some guy (whose name I did not get). He was very curt with me and told me the rooms were all booked. I call back again, hoping to speak with someone else. I get him again. Attitude the same. Why couldn't I get Emily again?!?!? I booked with another hotel. Later, I find out that there's more than one location. Maybe if the guy took the time to provide information and good customer service, I would be laying in a bed at Extended Stay America. Instead I spend a little more money for better service!
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- Also Known As:
- Extended Stay Deluxe Washington Dc-Chantilly Hotel Chantilly
- Extended Stay Chantilly
- Extended Stay America Chantilly
- Chantilly Extended Stay