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“Disappointed” 2 of 5 stars
Review of Westfields Marriott Washington Dulles

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Westfields Marriott Washington Dulles
3.5 of 5 Resort   |   14750 Conference Center Drive, Chantilly, VA 20151   |  
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Ranked #5 of 14 Hotels in Chantilly
Certificate of Excellence
Marion, Illinois
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Disappointed”
2 of 5 stars Reviewed July 30, 2013

Stayed at this hotel because my son was attending a conference there. Looked very nice on-line. The rooms didn't have a refrigerator or microwave and I asked the desk clerk why the first night because most hotels have them now. I was told they did have refrigerator available upon request so I asked for one. Received a call 30 minutes later saying their was not one available but I would be next on list to get one. I was there seven nights and did not ever get a refrigerator. The mattresses were broke down and they put mattress pads on them which did not help at all. To get wi-fi in room they wanted $12.95 a day. One day the room didn't even get cleaned. Done with Marriott.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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382 reviews from our community

Traveler rating
    200
    107
    43
    19
    13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • German first
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English first
Virginia Beach
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 29, 2013

We stayed here the night before flying to the UK. Had a lovely meal in the Hotel Bar/Restaurant where the staff were friendly and helpful. We had a fantastic king room with plenty of space for all our luggage. Really convenient location for hire car refuelling and the airport too. Thoroughly recommended.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fair Haven, New Jersey
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 20, 2013

Stayed two nights at the hotel while in town for a wedding.One should be aware it is a conference hotel which means it is catering to big meetings,conventions,etc.So be aware that there will be lots of people at times in the hallway,at the pool,etc.They will also be making noise and it is nosier then your average hotel.
It does need upgrading.Its a bit worn at places.The lobby and bar are not very inviting.The beds are ok,not the upgraded beds one sees at other places.The rooms are a nice size and very clean.The staff is very friendly and very helpful.
It basically is a three star hotel and ok if you are aware of what type of hotel you are staying at.I am not sure why AAA gave it four diamonds but it is not a four diamond hotel.It is a reasonable price if you get the weekend price of 99.00.
As noted,DC is at least a half hour away and the metro does not reach the town so you will need a car to get around

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Uniontown, Pennsylvania
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 19, 2013

Beautiful - spacious - out of the way (there's the problem - pretty far drive to almost everywhere except Dulles - that wasn't a bad distance). We had great rooms and service. Very comfy beds! Would have been a 5 if not for being out of the way and at the breakfast buffet my husband was served cream for his coffee that had what looked like a torn sugar packet in it. They did comp our entire table (4 adults and 1 child) for the breakfast buffet (which I thought was over and above - thinking they would just comp my husband's) but it had already turned my husband's stomach since he drank from the coffee before discovering the paper while adding more cream. It sort of looked like it had been cleared from another table and then served to him so he wasn't sure what might have been wrong with it. They were very apologetic and the service was excellent otherwise. Just unfortunate.

Room Tip: You will need to request a refrigerator if you want one. Also need to request a sofa (sofa bed) if...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 16, 2013

Ok let's start by saying the obvious. This is not a 5 star hotel and not in the heart of DC. How ever it is a nice place and value for your money.
The hotel is about 35 minutes from DC's main attractions. So if you are planning to stay here when visiting DC take that in consideration. There are public transportation trains into DC but it is pricey or you can drive your self into DC (keep that in mind).
The hotel it self is very nice and spacious, set back in a woodsy area (you may even spot a deer at night; we did) the place is a conference center so depending on your luck, you may have a packed place or semi empty. We stay from July 3rd to July 7th and the first few nights the hotel was very empty but the last 2 nights (weekend) there were 3 weddings schedule each day so it was packed, but here is where you have to get smart about staying at hotels... When you check in; ask for your room to be at the end of a hall, the furthest from the elevators. You may have to walk a few more steps, but you are avoiding any foot traffic and noise for that matter from other guests at your floor (trust me, is worth it) and this is a great tip at any hotel.
The room we reserved came with complementary breakfast buffet and it was a nice full on buffet complete with omelet station and all.
The rooms are nice and clean, nothing spectacular but ample and clean.
The outside pool area is great, nice and big pool with plenty of tables and lounge chairs and hot t tub and the second pool (indoors) is not as big but nice enough. Worth to mention that the pools are open one at the time... outside pool has preference and the indoor pool only opens when inclement weather is upon.
The gym is sufficient and also has looker rooms with sauna room.
The minuses are that there are no mini fridges in the rooms and is a little far from downtown DC so keep that in mind.

Room Tip: In this, or any hotel for that matter, ask for rooms far from the elevators, preferably at the end o...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canal Winchester, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 13, 2013

Driving up to this hotel was beautiful! But.... I checked in and let the woman know I would like to pay for my room with my Marriot gift cards. She said they would only take them at check out and my credit card would be charged for my stay plus $50 per night. ALL other Marriots we have stayed at have let me pay for my room at check IN with my gift cards to avoid the cc charges. She couldn't have been more rude about it, in fact No one at this hotel was very nice at all! We got to our room and it was nice. There were bathrobes for us to use but they were FILTHY! There were a lot of weddings that day but the crowds did not bother us at all , it was fun to see the pretty dresses. However the drunk people smoking cigars at the entrance and puking in the parking lot later well that's another story. I was excited about the sauna an steam room but neither one worked. The indoor pool was locked and the outdoor pool closed although according to the signs they were both supposed to be open. The next day they opened the pool and it was soooooooo dirty! The pool guy hung out with his girlfriend and appeared to do no work at all. For this being a resort hotel I expected better from the pool area. There were broken chairs tossed around and worn out chaise covers. We went here for a romantic getaway and were VERY disappointed. The only positives were the fluffy beds and the woodsy location. I don't know how AAA gave this 4 diamonds!

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Menomonie, Wisconsin
Level Contributor
119 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 30, 2013

This hotel is consistent with the Marriott line. I found the rooms and bed to be comfortable, and, yes the bathrooms are small. Sleep quality variable, depending on how much noise was coming from adjacent rooms, with connecting doors in both directions, although locked, even conversation in adjacent rooms was easily heard.

The fitness center and outdoor pool were a plus. The indoor pool was locked. The meeting rooms get a big plus for very comfortable chairs. The food at the restaurant and the bar was average. The housekeeping staff did an excellent job.

All that said, this hotel was just too isolated for me. To even get somewhere to buy lunch offsite, you needed a car, or had to take the shuttle. And to get to DC, you either have to fight traffic all the way, or drive to the Vienna metro station (@25 min), and then take the metro to downtown (45min).

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westfields Marriott Washington Dulles

Address: 14750 Conference Center Drive, Chantilly, VA 20151
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#3 Family Hotel in Chantilly
#5 Business Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Westfields Marriott Washington Dulles 3.5*
Number of rooms: 340
Official Description (provided by the hotel):
The Westfields Marriott Washington Dulles combines elegant hotel accommodations with a sophisticated meeting and wedding venue in Chantilly, VA. This Virginia conference center hotel offers convenient access in a retreat like setting and is located near the Dulles Expo Center, Dulles International Airport and a short drive to downtown Washington, DC. The National Air and Space Museum, Virginia wineries and the Wolf Trap Center for Performing Arts are all within 10 miles of this premier Virginia getaway. This Chantilly, VA hotel also features access to the Signature Westfields Golf Club by Fred Couples. Enjoy a variety of hotel services and amenities, including a fitness center, indoor & outdoor pool and our onsite restaurant, Wellington's. Offering 40,000 sq ft of state-of-the-art meeting space and 31 meeting rooms, along with expert event planners, the Westfields Marriott hotel is dedicated to helping you make the most of your meeting, conference or wedding reception in Northern Virginia. ... more   less 
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Also Known As:
Westfields Marriott Washington Dulles Hotel Chantilly
Marriott Hotel Chantilly
Marriott Resort Chantilly
Marriott Chantilly
Chantilly Marriott

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