I was responsible for putting together a fly in for 16 people to collaborate on 2 weeks notice. It went off without any major glitches, much in part to the more than competent staff of the hotel. I previewed the room a week in advance of the meeting and Nashe' greeted me with a smile. This was the first contact I had with hotel staff and each subsequent contact was as equally pleasant results.
We had 9 hotel rooms and 1 conference room for 2 days and nights. When I arrived the conference room was not set up correctly so I went to the front desk. The GM of the hotel arrives at work at 6am ( I overheard the front desk saying that on the phone) had the maintenance engineer on it immediately. Both were friendly, apologetic and efficient. Within 5 minutes of bringing it to their attention the room was set up correctly, all done with a smile.
Planning for 16 people on a budget was challenging but the property allowed us to sign a "Food & Beverage Waiver" releasing them from liability so we could bring in our own food and beverages. I planned for every possible need of the group...and in doing so somehow forgot the power cord to the projector. Kinda hard to view a 16 hours of Power Point presentations without one of those. The front desk had one in my hand within 2 minutes "saving my life" and a lot face.
Our meeting ran into the afternoon on a Saturday when they had plenty of available space. They were more than accommodating in giving us all late check outs and renewing our keys.
I will hold any other event I have to plan at this property, I couldn't have asked for a better experience. Ask for Linda Kenis the Property Coordinator (703) 709-7100, I promise you will be ecstatic with your visit.
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- Also Known As:
- Courtyard By Marriott Washington Dulles Airport Chantilly Hotel Chantilly
- Courtyard Chantilly
- Chantilly Marriott
- Chantilly Courtyard