This Courtyard was a bit disappointing. When I entered my room one of the first things I found was an Advil tablet on the floor. Then I went into the bathroom area and noticed that the counter top near the sink had dried toothpaste. I took a Clorox wipe to clean the counter and then did the same to the other counter that held the coffee maker. This was also dirty with some type of dried food. So far, not a positive experience.
Since it had already been a long day, I wanted to take a nap before heading out for the evening. When I pulled the covers back on the bed I found a stained sheet that was torn and had long black hairs in several areas. Definitely not good.
I phoned the front desk and while the woman that answered apologized it lacked sincerity. She did change my room and had a gentleman bring me new keys within minutes.
The new room was much better and very clean.
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- Also Known As:
- Courtyard By Marriott Washington Dulles Airport Chantilly Hotel Chantilly
- Courtyard Chantilly
- Chantilly Marriott
- Chantilly Courtyard