We had been visiting family in the Washington area and stayed here the night before a very early flight home from Dulles. From the moment we walked in, the personnel were super friendly! Alex at the front desk arranged for our early morning shuttle, so we decided to return our rental car that afternoon not at 4:00am the next morning. He then arranged for the shuttle to pick us up at the rental car place that afternoon and gave us ideas for area restaurants that delivered to the hotel. We have stayed at many Hampton Inns, but this one was outstanding in its friendly service! We would stay here again!