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“Bus Trip to Washington D C w/Govt Shut Down..SUCCESSFUL!” 5 of 5 stars
Review of Hampton Inn Washington-Dulles Int'l Airport South

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Hampton Inn Washington-Dulles Int'l Airport South
2.5 of 5 Hotel   |   4050 Westfax Drive, Chantilly, VA 20151   |  
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Ranked #2 of 14 hotels in Chantilly
GreenLeadersGold level
Appleton, United States
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Bus Trip to Washington D C w/Govt Shut Down..SUCCESSFUL!”
5 of 5 stars Reviewed October 14, 2013

2 buses with WI residents to Washington, D C....with the US govt shutdown! We could not have
planned that at all. Our Hampton Inn stay for 4 nites was great; wonderful service,food,hospitality & comfy beds after touring all day. Personally, Hampton Inn or another Hilton property is our choice for all hotel stays...I find their service EXCEPTIONAL!!!!! The staff at this one was EXCEPTIONAL! We were very pleased our US Rep personally gave us a tour of the war memorials & a VIP tour of the capitol...which we did not think we would get to see except from
the street. When in theWashington, D C area I suggest the Hampton Inn at Washington Dulles
Airport. Keep up the great work!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonDullesCascade, General Manager at Hampton Inn Washington-Dulles Int'l Airport South, responded to this review, October 21, 2013
Thank you so much for taking the time to write a review about your stay here at the Hampton Inn Dulles South. I am so glad to hear that you enjoyed your stay and that our staff provided excellent service. That is always our goal. We look forward to welcoming you back to the Dulles Airport area again sometime soon.

Leandra James
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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243 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed October 9, 2013

Everything was perfect from start to finish, I would highly recommend this location to my friends and family. The room was spotless, the service was top notch & just far enough away from the National Mall.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grover, North Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

The people of this hotel are super. Fantastic customer service, good location and priced right for the area. This place is geared for the business traveler with close proximity to Dulles but outside of the flight path....quiet.

Room Tip: Rooms on the east side have a generator running outside
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Top Contributor
50 reviews 50 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 8, 2013

This is an old Hampton Inn. The bathroom is split with the sink on one side of the room and the shower/toilet on the other side. I am essentially shaving by the door into the hallway. The room has been otherwise updated and was clean. The elevators are beat up and dirty, the hallways need work too. Breakfast area has been remodeled to Hampton standard. There was nothing unacceptable about the hotel, but for the price I expected more.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonDullesCascade, General Manager at Hampton Inn Washington-Dulles Int'l Airport South, responded to this review, October 21, 2013
Dear 2millionandcounting,

Thank you for the feedback regarding your stay here at the Hampton Inn Chantilly. We always strive to exceed our guest's expectations. It looks as if there were a few bumps in the road with your last stay with us. I would sincerely appreciate the opportunity to speak with you regarding your experience so that I can address your issues with our engineering team. We value continuously improving and appreciate your input. We look forward to welcoming you the next time you’re in the Chantilly area.

Leandra James
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bel Air, Maryland
1 review
4 of 5 stars Reviewed October 7, 2013

We had flown 8 hours, and to have a nights rest before we drove home is important. I would recomend your your Hotel, to families and friends. You offered a great package for the price. We look forward to staying there again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 5, 2013

Professional staff at the hotel made me feel at home and my stay was peaceful...will definitely consider staying there in the future and will recommend it to other travelers. The hotel is relatively close to Dulles Airport and there are also several restaurants and areas to shop nearby.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 27, 2013

I stayed at the Hampton Inn in mid-September and found staff to be friendly. Enjoyed their generous breakfast and room commodities. The shuttle bus service was also a good perk after a long trip.
The downside was how the booking took place. As I was charged a standard night’s stay without being informed or authorising it on my card at any stage, despite having paid online well in advance (even stating this on the Ts&Cs that payment would be made at the time of booking). It was even pointed out to me during checking in that I’d already prepaid it. So I’ve been charged just over double my original booking. So I’m hoping that their management team will be able to resolve this promptly.

  • Stayed September 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonDullesCascade, General Manager at Hampton Inn Washington-Dulles Int'l Airport South, responded to this review, October 21, 2013
Thank you for taking the time to provide us with feedback. I am happy that you were able to enjoy some of the amenities that the hotel has to offer. We pride ourselves on delivering the best service possible to our guest. With regards to the overcharge on your credit card, I know we are currently trying to validate the charge and rectify that issue as soon as possible.
We look forward to welcoming you to Chantilly soon!

Leandra James
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Washington-Dulles Int'l Airport South

Address: 4050 Westfax Drive, Chantilly, VA 20151
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Airport Transportation
Hotel Style:
#1 Green Hotel in Chantilly
#2 Family Hotel in Chantilly
#3 Business Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Washington-Dulles Int'l Airport South 2.5*
Official Description (provided by the hotel):
The Hampton Inn Washington Dulles Airport South Hotel is located just 12 minutes from Washington Dulles Airport. This Hampton Inn Dulles Airport hotel is situated in the heart of Chantilly in Fairfax County, near the Herndon Reston community. ... more   less 
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Also Known As:
Hampton Inn Washington-Dulles Int`l Airport South Hotel Chantilly
Hampton Inn Chantilly
Chantilly Hampton Inn

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