Just this weekend I stayed at this hotel with my wife as we were in town visiting family. I found the hotel very comfortable and up to date. It's staff was excellent and helpful in every way from check in to check out.
What I witnessed during the morning for breakfast was simply horrendous to say the least. From what I could gather there was only two women working the breakfast area, and as I sat there I felt simply horrified for them both. It was obvious that they had no way to keep up with the demand thanks in part to what seemed to be a large tour group who were simply devouring everything insight. They were going through coffee and hot water like it was attached as an IV, and piling their plates high with food like they never have never seen food before. But what a waist, I'd watch them take a bite of each item then leave it on the table then go back for more.
As I was walking through the lobby I was witness to what seemed to be the tour guide for this group lacing into the woman at the front desk and then redirect her attention to one of the two women who were serving breakfast. I don't know what the name of the tour group is, but what I can tell you is that she was the most unprofessional individual I've ever seen. Actually cursing at both of the Hotel staff like it was there fault that the animals from her own group were destroying the hotel.
I tip my hat to the staff as they were great to deal with and were always friendly and professional and I'll see them on my next visit.
- Official Description (provided by the hotel):
- The Hampton Inn Washington Dulles Airport South Hotel is located just 12 minutes from Washington Dulles Airport. This Hampton Inn Dulles Airport hotel is situated in the heart of Chantilly in Fairfax County, near the Herndon Reston community. ... more less
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- Also Known As:
- Hampton Inn Washington-Dulles Int`l Airport South Hotel Chantilly
- Hampton Inn Chantilly
- Chantilly Hampton Inn