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Extended Stay America - Washington, D.C. - Centreville - Manassas
2.5 of 5 Hotel   |   5920 Fort Drive, Centreville, VA 20121   |  
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Ranked #1 of 2 Hotels in Centreville
Hillsborough, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Centerville, Va”
3 of 5 stars Reviewed April 6, 2013

basic extended stay motel, however the staff is exceptional! The rooms are large, but the layout makes some areas cramped. The bathroom is large, but there was no counter space or storage for toiletries. we stayed in the middle of the week and the room seemed dusty and there was trash under the bed.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mn768, Manager at Extended Stay America - Washington, D.C. - Centreville - Manassas, responded to this review, April 8, 2013
I appreciate you taking the time to write a review of your experience with us. The cleanliness issues you described is not acceptable, and I sincerely apologize for your experience. To prevent this from happening again, our housekeeping team is will be re-trained. We truly are committed to our guests. Because we continually work to improve our hotel, we really appreciate your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Thank you.
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33 reviews from our community

Traveler rating
    20
    8
    3
    1
    1
See reviews for
9
5
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Woodbridge, Virginia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2013

We travel about with the company my husband works for, and have stayed at other extended stay hotels, but this one has been far the best, from the time you check in, Kim who was at the front desk was friendly and very informative about the area, and the hotel, and extremely helpful, as was the manager. The Hotel on the whole was clean and bright and well maintained, and the surrounding grounds neat. The water was really hot which made a welcome change as all the other hotels had problems with supplying luke warm water for showering. On the whole all the staff I met are polite and helpful, this hotel is a real credit and would stay here again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Centreville - Manassas, responded to this review, February 25, 2013
Thank you so much for the wonderful comments you had for us about your recent stay. To hear these words makes our day! We try our best to make a "home away from home" and I am so glad we were able to in your case. Please visit us again when you are in the area. Thank you for choosing us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eagan, Minnesota
1 review
5 of 5 stars Reviewed November 30, 2012

Location has many restaurants nearby with a wide variety of food chooses and historical sites are in close proximity, short drive times for the whole family.

The staff is friendly and if a problem arises they have the problem solved in a timely manner. If you are looking for a place to stay then this is a place to give serious consideration.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Centreville - Manassas, responded to this review, December 3, 2012
We are so happy to hear you enjoyed your stay with us in Centreville! Thank you for taking the time to let us know how you enjoyed the area as well. We look foward to your next visit with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 21, 2012 via mobile

The staff of this hotel has made us feel totally at home. They have been terrific. The rooms are recently remodeled and very comfortable. Definitely recommend! The location is very convenient to shopping and restaurants.

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Centreville - Manassas, responded to this review, October 23, 2012
"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2012

I've been using their services at this location for many years and very happy with the experience. Also, the whole hotel recently renovated everything from top to bottom, new rooms, etc. They've also added free wifi & free continental breakfast. Plus, their rates are excellent for this area, and each room comes with a full size fridge, stove, microwave and new flat screen TV. I'll continue to use this location for my personal/business needs. 24 hour McDonalds right next door, plus nearby Burger King, new Wendy's and lots of other local restaurants, bars, etc. Easy access to Dulles Airport.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Centreville - Manassas, responded to this review, October 12, 2012
"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 11, 2012

Stayed here 5 times, always been a good value, but now, with the new furnishings and tv's is even better. Good location, McDonald's about 200 feet from the hotel entrance (really helps if you are jet lagged and need a snack super early/late, and too woozy to drive)

Room Tip: The king suite is huuuuge, you won't know what to do with all the space. Very handy if you are a...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Centreville - Manassas, responded to this review, October 12, 2012
"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Centreville, Virginia
1 review
4 of 5 stars Reviewed October 10, 2012

I have been at Extended Stay for years. The remodel took a long time, but it turned out nice in the end. I love the flat screen TV, but wish the internet were better. I know it is coming for an upgrade, and can't wait. I like that I can have my dogs with me. Many people are long term guests that I have gotten to know,and it is a home away from home. During the holidays, the lobby is nicely decorated and homey feeling. Overall, I have enjoyed my stay at the hotel.

  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Centreville - Manassas, responded to this review, October 23, 2012
"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Washington, D.C. - Centreville - Manassas

Address: 5920 Fort Drive, Centreville, VA 20121
Phone Number:
Location: United States > Virginia > Fairfax County > Centreville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Centreville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Centreville - Manassas 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Extended Stay Centreville
Extended Stay America Centreville
Centreville Extended Stay

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