My family and I went and spent $215 in services and were treated terribly. My 16 month daughter needed some fresh air to nap so I stepped outside the main entrance after less than 5 minutes in the locker room. In fact i had not even opened my daughter's locker. We were denied reentry to join the rest of our family nor would they provide a refund. Neither policy (no reentry or refund) is posted although they have a sign that says you cannot bring your own blanket. They charged my 16 month old $20 although she is prohibited from using the bade pool or poultice room - there isn't anything else in the facility so she would have just come in to sit in the main common area. They should post a sign on their premises and on the website that says, "children not welcome."
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