I spoke with Mr Charles Holt on the phone today as my husband bought me a gift certificate for Valentine's day in 2013 which was good for 5 years. I had been trying to call for months on end prior to finally getting in touch with Mr. Holt today. He stated they will not honor our certificate which was for the amount of $340. I am disappointed and will not bring any of my business there. I also will not recommend to other friends. I pointed out to Mr.Holt the others that have asked the same question as me on the business' facebook site and he seemed to be ignorant to the fact that others have the same question (their posts/inquiries have gone unanswered). Not a good start AT ALL. This is also the first review I have ever written in my 40 years as it definitely needs to be made known what type of business they are running.