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“Comfortable Inn” 3 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   2368 Lee Hwy., Bristol, VA 24202   |  
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Ranked #6 of 12 Hotels in Bristol
Muncy, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Comfortable Inn”
3 of 5 stars Reviewed April 18, 2013

I stayed at this hotel with a bus group in April 2013. Hotel rooms were clean and comfortable but believe this is an older Comfort Inn. Breakfast was good, service was great on baggage handling by the staff. My only complaint was the bathroom was small and the bathroom sink was really tiny. Do believe it is time for a makeover and bringng this hotel in line with other Comfort Inns we have used.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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73 reviews from our community

Traveler rating
    12
    13
    27
    12
    9
See reviews for
28
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6
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed March 15, 2013

I would recommend this hotel be taken off of the list of hotels we use. There was a strong smell of cigarette smoke in non-smoking rooms, general lack of upkeep, and theree were even some blood stains on one of the bedspreads in my room.

  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Milton, Florida
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 7, 2013

While checking in we were asked if we wanted to donate to the Heart Association. We were led to believe that the donation would discount our room charge and the total charge would equal that of a single night's stay. The night manager gentelman that asked picked the amount and instructed the lady at the desk what to do. The next day we were suprised to find the amount had been added to the cost of the room and our bill was much higher. The desk lady that morning fixed the miscellanous charge. Don't get me wrong I love to donate to worthy causes and such but on my terms. Rooms were clean at least.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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newton NC
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 28, 2012

Spent a night here on November 10, 2012. The hotel was a little worn but not as worn as the hotel clerk. She had a terrible customer service attitude and acted like we were more of a bother than anything.

She and the entrance area reeked of cigarette smoke due to her many breaks to go outside and puff. The other clerks on the different shifts were nice and customer oriented. One bad apple ruins a whole experience Im afraid.

The room was clean and fairly comfortable and priced reasonably I thought. Overall I could recommend this hotel as long as "Smoky" isnt working...

Room Tip: only two floors no elevator......
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Fairfax, Virginia
Top Contributor
89 reviews 89 reviews
24 hotel reviews
Reviews in 51 cities Reviews in 51 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 26, 2012

Checked in after a long day on the road. Front desk lady was very helpful and nice. Had a non-smoking room. Room was clean and bed comfortable. Heating/AC was quiet and efficient. Had a digital thermostat which was nice. Bathroom counter had plenty of space for items. Plenty of towels. Bathroom was clean. Breakfast was good, the normal fare in a Comfort Inn.

There are a number of restaurants near the hotel.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 5, 2012

Really bad room, smells of damp me and my son couldn't sleep whole night as the room was full of damp smell, found one unexpected visitor in the room ( cockroach ), asked reception to change the room and was told sorry ware fully booked. Fridge in the room is full of rust and smell. Carpet not clean, etc etc..And the most funny thing is in breakfast room staff refuse o give more than 2 tiny little sausages what a joke? I sincerely hope that this review helps and I hope that it warns people away from this hell hole that is "The Comfort Inn"!

Room Tip: Dont Stay Here...I hear the La Quinta Inn is much nicer
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  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Alberta
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 9, 2012

We staryed here as part of our Bristol Nascar package. I found the front desk staff very friendly and helpful. The cleaning staff were excellant and very friendly as well. It is always nice to have a breakfast option.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 2368 Lee Hwy., Bristol, VA 24202
Phone Number:
Location: United States > Virginia > Bristol
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Bristol
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 87
Reservation Options:
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Also Known As:
Comfort Hotel Bristol
Comfort Inn Bristol
Bristol Comfort Inn

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