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“A Great Option in Blacksburg” 4 of 5 stars
Review of Courtyard by Marriott Blacksburg

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Courtyard by Marriott Blacksburg
3.0 of 5 Hotel   |   105 Southpark Drive, Blacksburg, VA 24060   |  
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Ranked #4 of 8 Hotels in Blacksburg
Certificate of Excellence
Great Falls, Virginia
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“A Great Option in Blacksburg”
4 of 5 stars Reviewed August 13, 2014

This is a very nice Courtyard, and a great option in the Blacksburg area. I travel a lot for business and am spoiled by staying in some very high end hotels, so I apologize that I reserve 5-star ratings for top end, expensive hotels that really provide the highest level of service (Ritz Carlton, JW Marriott, Intercontinental, etc.). Of course, that level of service comes with a steep price. As a result, 4-stars is the highest that I will ever rate the family-friendly hotels that provide a more modest level of service (Hampton, Courtyard, Hilton Garden Inn, etc.). That said, this Courtyard deserves the full 4 stars for offering great quality for the price. The hotel is clean, appears to be well run, and has large, comfortable areas for friends and sports teams to hang out in the lobby, watching TV or enjoying a drink. Our room was clean and spacious and everything felt fairly new. Everyone we spoke to at the front desk was friendly and eager to provide advice about local dining options, etc. The staff really set a nice tone for the hotel, and that was reflected in the many guests (it was quite full that weekend with a local swim meet) enjoying the small bar and large TV areas. Extra thanks to Abby at the front desk for being so helpful and pleasant. We will stay here again.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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109 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • English first
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English first
Cleveland, Ohio
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 29, 2014

Rooms clean, internet worked well. Pool fine. Breakfast tasty, although not included in cost. Room charge was $135 plus tax, breakfast about $8. We stayed in Room 214: air conditioner quiet, mattress and pillows comfortable. Staff friendly and professional. Advice to management: wallpaper in hallways shows torn spots and should be repaired/replaced to maintain appearance. We would return if in area.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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Virginia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 22, 2014

We stayed at this location while visiting Virginia Tech this past weekend. This Courtyard is just a few miles from the campus. The staff was very friendly and provided maps of the campus and also provided dining recommendations in the area. The cookies at the front desk were a welcome sight after our long drive. I'd definitely stay here again. Convenient and friendly!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Goochland, Virginia
Level Contributor
170 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed July 19, 2014 via mobile

The overall property is clean and comfortable inside and out with fair rates with a friendly and most helpful staff. The hotel is yet the upgrade to the new bistro cafe concept. My qualm involves two personal observations. The first occurred when I returned to my room in the early afternoon, the day after check-in. The housekeeper's two children (a boy and a girl ages maybe 8 or 9) where with her going in and out of the rooms (3rd floor low numbers) she was cleaning. Now, I have personal belongings in my room to in include my laptop. I'm sure these kids had been in my room as well which is unacceptable. Obviously, the housekeeper had no childcare so she brings her kids to work with her. I doubt any guest would find unauthorized individuals, yet children roaming about their room. The next morning when I was checking out I saw coming to work with her two kids in tow. So, this was on-going. To the hotel management-this practice should not be tolerated and must be immediately discontinued. The second observation was similar. Another child, maybe age 10 or 11, again most likely the child of a hotel staffer, was on one of the hotel computers reserved for hotel guests for over two hours during the afternoon. Again, not acceptable. The hotel management must take immediate and appropriate action with their staff.



Stayed July 2014, traveled on business
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CourtyardBlacksburg, General Manager at Courtyard by Marriott Blacksburg, responded to this review, July 22, 2014
Dear Terry B,

Thank you for taking the time to give feedback about your stay. We appreciate your kind remarks about our cleanliness and friendly staff. Management was aware of the associate's children being at the property as the family was dealing with the death of a loved one. We understand and agree this would be uncomfortable situation for a guest to encounter and the issue has been addressed. We look forward to your return to Blacksburg in the future.

With Hospitality,

Tom Norman, General Manager
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Broadway, Virginia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 26, 2014

Staff was friendly but did not know anything about the area. Motel was clean but had a lot of permanent stains. Time to upgrade. For the price I really did expect more. Breakfast was good, but not worth price of $8.80 per person. Many motels that include breakfast in price of the room, have just as good or better food. Drinks had to be ordered from a waitress (who rolled her eyes when my husband asked for juice).
Best thing about this motel was the bed. The mattress was wonderful and I slept well.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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CourtyardBlacksburg, Director of Sales at Courtyard by Marriott Blacksburg, responded to this review, June 30, 2014
Dear Jo N,

Thank you for visiting our property and writing a review. We appreciate feedback so we can continue to offer a great product and service. In regards to breakfast, unfortunately, the Courtyard brand does not offer a free breakfast. We will be rennovating our lobby during the forth quarter this year, which will have Starbucks coffee and alternate breakfast offerings.

We hope you will stay with us again!

The Courtyard by Marriott Blacksburg Team
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Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

Hotel staff was extremely friendly, rooms were very nice and clean, location is perfect as well since it's right by the highway and just down the road from main street. Definitely my hotel of choice when staying in Blacksburg.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oakton, Virginia, United States
Level Contributor
201 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed June 3, 2014

Staff were professional and helpful. Hotel and rooms were really clean and comfortable. Love that they have Q/Q bed configurations vs the doubles. They took great care of our group. Super convenient to Va Tech!

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Courtyard by Marriott Blacksburg

Address: 105 Southpark Drive, Blacksburg, VA 24060
Location: United States > Virginia > Blacksburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Blacksburg
#4 Family Hotel in Blacksburg
#5 Business Hotel in Blacksburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Blacksburg 3*
Number of rooms: 93
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Also Known As:
Courtyard By Marriott Blacksburg Hotel Blacksburg
Courtyard Blacksburg
Blacksburg Courtyard
Blacksburg Marriott
Courtyard By Marriott Blacksburg Virginia

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