The overall property is clean and comfortable inside and out with fair rates with a friendly and most helpful staff. The hotel is yet the upgrade to the new bistro cafe concept. My qualm involves two personal observations. The first occurred when I returned to my room in the early afternoon, the day after check-in. The housekeeper's two children (a boy and a girl ages maybe 8 or 9) where with her going in and out of the rooms (3rd floor low numbers) she was cleaning. Now, I have personal belongings in my room to in include my laptop. I'm sure these kids had been in my room as well which is unacceptable. Obviously, the housekeeper had no childcare so she brings her kids to work with her. I doubt any guest would find unauthorized individuals, yet children roaming about their room. The next morning when I was checking out I saw coming to work with her two kids in tow. So, this was on-going. To the hotel management-this practice should not be tolerated and must be immediately discontinued. The second observation was similar. Another child, maybe age 10 or 11, again most likely the child of a hotel staffer, was on one of the hotel computers reserved for hotel guests for over two hours during the afternoon. Again, not acceptable. The hotel management must take immediate and appropriate action with their staff.
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- Also Known As:
- Courtyard By Marriott Blacksburg Hotel Blacksburg
- Courtyard Blacksburg
- Blacksburg Marriott
- Blacksburg Courtyard
- Courtyard By Marriott Blacksburg Virginia