Stayed here several times but this latest time was for Thanksgiving Day. Room was comfortable and roomy. The shower was a bit tricky in regulating the tempature. It was either boiling hot or cold. Other than that, the room was nice. Went to breakfast in the morning (unfortunately this hotel takes care of a lot of sports teams visiting Va. Tech, During this stay we had two girl sports teams from different Universities) and the breakfast area looked like a cyclone hit the area. We got down there at 9AM which was an hour prior to the breakfast being over. We found seating okay and we went to get our breakfast. When we sat down we couldn't find silverware and asked the attendant. She said she would get us some "when she finished cleaning tables". That is an unacceptable response since our meal was getting cold. Finally after asking again, she went around to other table that had dirty dishes and took silverware that was "apparently" clean from other tables to bring us silverware. I wasn't sure if they were clean or not. The other staff at the hotel were fantastic, thus is the reason I gave my rating of excellent. I also forgot some toletries and the hotel was great at finding what I needed.