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“Very pleasant stay” 4 of 5 stars
Review of Courtyard by Marriott Blacksburg

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Courtyard by Marriott Blacksburg
3.0 of 5 Hotel   |   105 Southpark Drive, Blacksburg, VA 24060   |  
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Ranked #3 of 9 Hotels in Blacksburg
Amherst, Massachusetts
Top Contributor
84 reviews 84 reviews
10 hotel reviews
Reviews in 37 cities Reviews in 37 cities
30 helpful votes 30 helpful votes
“Very pleasant stay”
4 of 5 stars Reviewed June 29, 2012

Stayed 4 evenings for business. I was placed in a suite which was more than spacious. Staff was very accommodating and friendly. Breakfast was reasonably priced and provided a wide variety of choices. Quality of food was good also. Hotel was close to everything in town, Pool and fitness center was adequate. Only complaint was free internet was not always reliable and signal was lost many times. Great place to stay,

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Courtyard by Marriott Blacksburg, responded to this review, July 11, 2012
Dear albnh,

Thank you for your review and for visiting with us! I have shared your kind comments with our team.

In regards to our internet, our ownership has recently made a great investment to improve the high speed internet service. We have chosen Verizon to run fiber optic cable to the hotel and utilize their circuit technology to enhance speed and increase bandwidth capability by more than 20x its current level. Delays have surfaced in getting the conduit and cable to the building. Verizon has currently given us a completion time frame by the end of July.

Safe Travels,

Lauren
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94 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
New Hampshire
Top Contributor
118 reviews 118 reviews
20 hotel reviews
Reviews in 42 cities Reviews in 42 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 29, 2012

We stayed here for 1 night on our way back from North Carolina. Everything was great. We did have some AC issues. When we walked into the room, it was freezing. We never could regulate the AC. It was either really cold or warm. Nice otherwise.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard by Marriott Blacksburg, responded to this review, June 19, 2012
Dear Eddiepeddie,

Thank you for visiting with us and for your post! We hope you had a nice trip to NC.

I hope our team members were able to offer you assistance with the thermostat. Safe travels and we hope to see you on your next adventure toward the south!

Lauren/The Courtyard by Marriott Blacksburg Team
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NC
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 29, 2012

Lovely room clean, comfortable room, with fabulous amenities (especially love their soap and shampoo), but in the end it is all about how good a night's sleep you get. The mattress was hard, lots of tossing and turning. At 6:00 am the alarm went off in the room above. It kept going off...about 5 times in all and I know the person kept turning it off, but I was wide awake after the second time! Very surprised that a room this nice has old hard mattresses and poor sound insulation.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard by Marriott Blacksburg, responded to this review, May 15, 2012
Dear RamblinRoseNC,

We appreciate the feedback about your stay!

Glad to hear that you like the soap and shampoo; Courtyard recently changed our products to Paul Mitchell. We hear mixed reviews about our beds. We are in the planning process to upgrade all our rooms with memory foam mattress toppers. We are looking forward to your next visit!

With Hospitality,

Lauren/The Courtyard by Marriott Blacksburg Team
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norwell
1 review
5 of 5 stars Reviewed April 29, 2012

Management was great . Made us feel like we were at home. Could not be happier with a hotel for value, service and everything else.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard by Marriott Blacksburg, responded to this review, May 10, 2012
Dear michael a,

Thank you for visiting with us and your post about your experience!

The Courtyard by Marriott Blacksburg Team
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Roanoke
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2012

I stayed at the Marriott for two nights, April 20-22, 2012 and had a wonderful experience. I was very impressed with the helpful and caring qualities of Liz (Front Desk), and Michelle (Waitress). The inimitable qualities of Tom Norman, the Manager who I spoke with on the phone, is most impressive. Their ideal qualities make them model team members, and are a positive asset to the hotel. Even though I live only an hour away from Blacksburg, I will be finding a reason to stay at this property again in the very near future.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard by Marriott Blacksburg, responded to this review, April 26, 2012
Dear Yvonne C,

Thank you for visiting with us during the Spring Game/VT Spring Family Weekend and for your post! We have a great property but our most important asset is our team. I will make sure to share your comments with Liz, Michelle and Tom. We are looking forward to your next visit!

Lauren/The Courtyard by Marriott Blacksburg Team
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Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 1, 2012

This is the only Marriott location that wouldn't give an Elite member a late check-out. Management said it was because I was part of a group! I know not to stay with the group next time.

  • Stayed March 2012, traveled with family
    • 1 of 5 stars Service
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CourtyardBlacksburg, Director of Sales at Courtyard by Marriott Blacksburg, responded to this review, March 12, 2012
Dear amartlay_2,

We are disappointed you feel you were told “you couldn’t get a late check-out”. Your post was dated prior to your check-out even occurring (written while still at property). A Marriott Platinum Elite Member organized your club's visit to our hotel. The size of your group takes up approximately 1/3 of our property. The hotel cannot operate granting 1/3 of its rooms an extensive late check out, so it was agreed in your group’s contract a predetermined number of rooms would receive a 4PM departure. Our desk clerk simply asked you at check-in when you were requesting late check-out, contact the group coordinator to see about being facilitated with the late check-outs. In addition, our staff also reported your request to the group coordinator. I received feedback that you were added to the list of late departures but did not utilitze it. We hope your young athlete performed well at the event.

The Courtyard by Marriott Blacksburg Team
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Norfolk, Virginia
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
Reviews in 32 cities Reviews in 32 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 15, 2011

This is a nice Courtyard. People are nice. My only beef is with Courtyards in general as they really don't give so much to Platinum Marriott members. I do think it's one of the nice hotels in Blacksburg, if not the nicest.

Room Tip: Ask for a whirlpool room.
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  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard by Marriott Blacksburg, responded to this review, January 31, 2012
Dear brucedavidb,

Thank you for your post! We appreciate your review of our property and your candid feedback in regards to the Courtyard brand and Marriott Rewards Platinum Membership. Our General Manager is sharing your comments with our Ownership and Marriott corporate.

We look forward to your next visit (just remind us to put you in a Spa King!),

The Courtyard by Marriott Blacksburg Team
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Additional Information about Courtyard by Marriott Blacksburg

Address: 105 Southpark Drive, Blacksburg, VA 24060
Location: United States > Virginia > Blacksburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Blacksburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Blacksburg 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Courtyard By Marriott Blacksburg Hotel Blacksburg
Courtyard Blacksburg
Blacksburg Courtyard
Blacksburg Marriott
Courtyard By Marriott Blacksburg Virginia

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