Kindness and integrity! They found and are sending me my ruby necklace! Thank you Laura Renfroe for finding it and seeing that it is returned to me! She could have kept it - many would have. It was my fault for leaving it. That alone would have made for a positive review... Everyone we encountered from the moment we arrived, seemed devoted to my husband, son and I having a wonderful trip.
My husband forgot to advise the Inn when we made our reservation that my son and I have severe allergies to feathers. The front desk immediately contacted housekeeping. The housekeeping manager on duty was in our room within minutes changing the bedding himself and making sure that our health was not compromised. Who does that anymore?
Stepping Out was going on downtown. The Inn ran shuttles so everyone at the Inn could go.
Every single comment, question or concern was handled directly. The Inn was booked solid - and there were several events taking place at the same time (including weddings) bu you couldn't tell. The way the Inn handled the flow and our needs it seemed like we were the only ones there all weekend.
Business or pleasure, large or small event I couldn't have asked for a more pleasent experience. I just wish I could remember everyone's name so I could thank them all.