We had another mishap at home; and bad experiences saying at other hotels when you guys didnt have room for us; fortunately you had room weeks later and we were able to enjoy our stay throughout our hectic home life; we liked the room, the cleanliness, the facilities; breakfast was delicious Juan the kitchen manager is excellent when it comes to service; so professional; and helpful, all the time, always in a good mood, always a big smile. Last but not least, Chris the manager, what an exceptional guy; he is not just good at his job but he is a good human being; through and through; it is no wonder the hotel and the staff is so well trained and kind, it definitely trickles down the ranks when there's a good captain leading the ship! Thank you Chris... for everything!