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“Great Hotel” 4 of 5 stars
Review of Comfort Suites University

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Comfort Suites University
2.5 of 5 Hotel   |   1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)   |  
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Choice Privileges Points
Ranked #3 of 8 Hotels in Blacksburg
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Hotel”
4 of 5 stars Reviewed May 28, 2014

Stayed at Comfort Suites for a visit to Virginia Tech. Room was clean and beds were very comfortable. Lots of room in the suite, and the staff was helpful. Great breakfast as well. In our opinion, one of the best hotels in the area.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, May 30, 2014
Thank you for taking the time to review your stay with us. I hope you enjoyed your visit to Virginia Tech and that we might become your hotel of choice in the area. We'd love to see you again soon!
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137 reviews from our community

Traveler rating
    73
    39
    18
    3
    4
See reviews for
71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • French first
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English first
Blacksburg
2 reviews
3 of 5 stars Reviewed May 6, 2014

Our room had no shower curtain and the coffee was filled with moldy coffee clearly displaying that this room was not ready for a guest. When we complained to the manager, Chris McClanahan 540 552 5636 he said he would comp the stay but we would have to get the refund thru you. I have written you about this once before.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, May 22, 2014
On behalf of our team, I'd like to apologize again for the unsatisfactory state of your room upon check-in. I hope the situation has now been resolved to your satisfaction and that we might see you again in the future.
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Charlotte, North Carolina
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 24, 2014

Took my son on a tour of Virginia Tech. This hotel is very close to the college and cheaper than similar type hotels in the area. The breakfast buffet is always a plus. Nothing truly exciting on the menu but hey it's complementary! The coffee is also good but they only give you about a 5 oz cup so you have to go back a to the carafe a couple of times to get your fix. The room was very comfortable and spacious. We had two doubles with a separate sitting area. Nice flat screen TV, marble counter kitchenette and vanity. The toilet backed up on us but a call to the front desk and a gentleman was at our door in 5 minutes with plunger in hand and a bounty of fresh towels.

All in all a very good experience and would certainly stay here again.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, May 1, 2014
Thank you for taking the time to share your experience. I hope it was an enjoyable visit to Virginia Tech -- we'd love to have you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, Missouri
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 12, 2014

Good times at a Tech Rescue Squad reunion. Discounted rates, great room, towels nice, breakfast adequate, bedding comfortable, very clean. Front desk very helpful. Housekeeping missed my room the first day. Apparently my do not disturb sign was on the door until about 9 am and even though the crew saw me leave they never did the room :( Other than that inconvenience, a good time.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, May 1, 2014
Thank you for staying with us and for taking the time to share your experience. I'm sorry for the housekeeping oversight, but pleased to hear that it was an otherwise enjoyable stay. We hope to see you again soon!
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Blacksburg
1 review
5 of 5 stars Reviewed February 10, 2014

The room was clean, comfortable, and spacious. All hotel facilities were clean. The employees were helpful and very pleasant. The location was very close to Virginia Tech. The breakfast selections were varied and tasty.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, February 19, 2014
Thanks for choosing the Comfort Suites University! I'm so happy to hear that your stay with us was a pleasant one. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herndon, Virginia
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 17, 2013

Stayed here for one night recently. The hotel is a 5 minute drive to VA Tech. I was very pleased with the room. It was clean (except for a little bit of mold in the shower area) and comfortable. Appreciated the option of soft or firm pillows. The heating unit was a located right next to the bed & it was a little loud. The hotel was quiet at night.
The breakfast was pretty good. Oatmeal was in packets, not already prepared. The waffles were delicious. The breakfast attendant, Juan, was courteous & responsive.
Would definitely stay here again! Good value.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, December 6, 2013
I'm glad you enjoyed your stay at the Comfort Suites. Thank you for taking the time to share your experience with us. We look forward to having you back someday!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arnold, Maryland
Level Contributor
171 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed November 16, 2013

The room was tight and shaped oddly, but the service was friendly. Even in the morning breakfast area, the chef was checking on everyone and making sure the food was good. The food was excellent as far as hotel breakfasts go. Would definitely stay again if in the area.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, December 6, 2013
Thank you for taking the time to review your stay with us. We do hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites University

Address: 1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)
Phone Number:
Location: United States > Virginia > Blacksburg
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Blacksburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Nestled in the Blue Ridge Mountains, Comfort Suites® University offers easy access to Virginia Tech and a host of local restaurants and shops in Downtown Blacksburg, VA. This Blacksburg, Virginia hotel also offers convenient access to US Route 460, making travel to Christiansburg, Radford and Dublin easy. Other nearby attractions include: Smithfield Plantation Museum of Geological Science First & Main Shopping Plaza New RiverGuests of the Comfort Suites University hotel are invited to relax in the indoor heated pool or work out in the fitness center. A variety of outdoor activities including badminton, basketball, tennis, biking, boating, fishing and golfing are also nearby. There is one meeting room, which can accommodate 45 people for banquets and 75 for conferences. Other amenities include: Free wireless high-speed Internet access Free daily newspaper Business CenterYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.All rooms are either suites or oversized – perfect for families and others needing a little space – and offer a large desk with USB docking station, a flat-screen television with cable, coffee maker, microwave, refrigerator, hair dryer, alarm clock, iron and ironing board. Some rooms feature a sofa sleeper and kitchen facilities.This is a non-smoking hotel.Its perfect location and convenient access to area attractions make the Comfort Suites University a great place for business and leisure travelers in the Blacksburg, VA area. Book a room with us today, we look forward to your stay. ... more   less 
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Also Known As:
Hawthorn Suites Blacksburg University Hotel Blacksburg
Blacksburg Hawthorn Suites
Comfort Suites University Blacksburg, Virginia

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