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“Great place to stay when visiting Virginia Tech” 5 of 5 stars
Review of Comfort Suites University

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Comfort Suites University
2.5 of 5 Hotel   |   1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)   |  
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Ranked #6 of 9 hotels in Blacksburg
North Potomac, Maryland, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great place to stay when visiting Virginia Tech”
5 of 5 stars Reviewed October 27, 2013

I just stayed here for one night after attending a Hokie football game but wish it had been longer, the room was spacious and very clean. You have a bedroom and sitting room area and the room also comes with sink, microwave coffee maker and fridge. One nice feature - card on the bed explains which pillows are firm and which are soft so you can arrange them according to your preference (and the bed was very comfortable). The breakfast (available in the lobby) was yummy and we were particularly impressed with Juan (introduced himself and was incredibly nice, friendly and helpful and kept everything well stocked - no easy task since it was packed!) front desk staff was also nice and pleasant (oh and almost forgot they had popcorn available in the lobby when we arrived in the evening after the football game - nice touch).its also close to the Tech campus and right off 460 so very convenient location too. I highly recommend it and plan on staying there again the next time I am in Blacksburg to see my son.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, November 9, 2013
Thank you so much for taking the time to write such a thoughtful review. We value and appreciate your feedback -- especially the recommendation! We're very glad you chose the Comfort Suites for your one night in Blacksburg and hope you'll be back for many more days and nights in the future. Thanks!
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111 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Hampton, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2013

This is one of my favorite places to stay in Blacksburg. Over the course of many years, the hotel ownership has changed a few times (Amerisuites, Hawthorn, Comfort Suites), but the service and friendliness of the staff have always been the best. The hotel is in a great location just off campus, and the rooms have recently been renovated. There is plenty of room in each suite, and the lobby area is a great gathering place. There is no restaurant, but the I would grade the complimentary continental plus breakfast as pretty good. The only thing missing is an Evening Managers Special :-)

Room Tip: All the rooms are great, but I tend to stay away from the elevators and the ice machine.
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  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
1,404 reviews 1,404 reviews
111 hotel reviews
Reviews in 282 cities Reviews in 282 cities
737 helpful votes 737 helpful votes
4 of 5 stars Reviewed October 14, 2013 via mobile

We arrived late in the evening just to spend the night and we were pleasantly surprised. Our room (315/ king size bed) was spacious, comfy and very clean.
The staff (front desk and breakfast area) were very attentive and welcoming.
Good value for money.
I highly recommend it.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, November 2, 2013
Thank you so much for your recommendation and your feedback (and pictures!). We're glad you chose the Comfort Suites and hope you'll be back for another stay soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 14, 2013

We have traveled fairly extensively. This hotel had better Customer Service than far pricier establishments. From Front Desk to Breakfast Attendant (Juan, was EXCEPTIONAL. Introduced himself, cleared our dishes, kept everything full, was so friendly and helpful!!). Things were clean and in good repair. Warm cookies at check in, even though they were booked FULL on a Va Tech Football weekend, the warm cookies did NOT run out :-). Just SUPERIOR service!

Stayed October 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, November 2, 2013
Thanks for sharing this experience with us! It's great get your feedback and to hear such kind words about our staff. We hope you'll be back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

I was in town for the VT homecoming game. The room was very nice and larger than I expected. I have stayed in other hotels in the Blacksburg area that were in desperate need of a renovation and I am happy to say that this was not one of them. The room was very modern, clean, and nicely decorated. The bed and couch were both very comfortable.The lobby was very nice and the breakfast that they served was good, and included a little bit more than you're typical hotel breakfast. The hotel has all of the amenities that you would expect including a nice indoor pool.

Overall, I would 100% recommend this hotel, and I would definitely stay here again!

Stayed October 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, October 18, 2013
Thanks for taking the time to tell us about your experience. I'm glad you enjoyed your stay with us and hope you had a very happy homecoming.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manassas, Virginia
Top Contributor
105 reviews 105 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 7, 2013 via mobile

Stayed here last weekend for the VT NC game. What a pleasant surprise! Very warm welcome by the staff. Large clean room with a small wet bar. Decent breakfast included. Close to campus. Would stay here again in a second. Thumbs up to all the staff members!

Stayed October 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, October 18, 2013
Thank you for sharing your pleasant experience with us -- I'm so glad we could surprise you! We look forward to having you back with us soon. We will do our best to surpass your expectations again.
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Stephens City
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 30, 2013

If you can get this hotel--book it! I've stayed in nicer (4 star) more expensive hotels, but this hotel is waaay underrated.

We had a wonderful stay. Everyone was so nice, it seemed like they new you and cared about you. When was the last time someone came up to you at the free breakfast area, twice, and asked if they could get you anything? Is everything ok? How are you this morning? (Carlos, I think....nice guy!). The staff was impeccable.
The room was clean. The room really looked like the picture on the website! Imagine that. The hotel was in EXCELLENT repair and very well maintained. The breakfast was great. I don't want to just 'babble on,' but i didn't see anything to complain about. Hard to believe.
This hotel is a great bargain for what you get. The room is large, the beds are very comfortable and the couch/desk/kitchen 'suite' layout is great for family. There is a convenience store in the parking lot.

Everything was clean, clean clean. Wonderful stay, wonderful staff. Can you tell that some of my stays in the Blacksburg/Roanoke area have NOT been wonderful?

One note: Do NOT park on the back side of the hotel, just to the right of the middle entry door, in front of the laundry vent. It will cover your car in dust and fabric softener. It's worse than it sounds. If you see a giant exhaust vent in front of your parking space--move your car.

Room Tip: Do NOT park on the back side of the hotel, just to the right of the middle entry door, in front of t...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, October 18, 2013
Thank you for taking the time to provide us with such a thorough and thoughtful review of your experience. It is especially nice to hear such kind words about our wonderful staff. I do apologize for the issue with the laundry vent and appreciate you bringing this to our attention, as well as the attention of our future guests. We hope to have you back with us very soon -- thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Suites University

Address: 1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)
Phone Number:
Location: United States > Virginia > Blacksburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Blacksburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites University 2.5*
Official Description (provided by the hotel):
Nestled in the Blue Ridge Mountains, Comfort Suites® University offers easy access to Virginia Tech and a host of local restaurants and shops in Downtown Blacksburg, VA. This Blacksburg, Virginia hotel also offers convenient access to US Route 460, making travel to Christiansburg, Radford and Dublin easy. Other nearby attractions include: Smithfield Plantation Museum of Geological Science First & Main Shopping Plaza New RiverGuests of the Comfort Suites University hotel are invited to relax in the indoor heated pool or work out in the fitness center. A variety of outdoor activities including badminton, basketball, tennis, biking, boating, fishing and golfing are also nearby. There is one meeting room, which can accommodate 45 people for banquets and 75 for conferences. Other amenities include: Free wireless high-speed Internet access Free daily newspaper Business CenterYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.All rooms are either suites or oversized – perfect for families and others needing a little space – and offer a large desk with USB docking station, a flat-screen television with cable, coffee maker, microwave, refrigerator, hair dryer, alarm clock, iron and ironing board. Some rooms feature a sofa sleeper and kitchen facilities.This is a non-smoking hotel.Its perfect location and convenient access to area attractions make the Comfort Suites University a great place for business and leisure travelers in the Blacksburg, VA area. Book a room with us today, we look forward to your stay. ... more   less 
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Also Known As:
Hawthorn Suites Blacksburg University Hotel Blacksburg
Blacksburg Hawthorn Suites
Comfort Suites University Blacksburg, Virginia

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