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“Always a Great Stay” 5 of 5 stars
Review of Comfort Suites University

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Comfort Suites University
2.5 of 5 Hotel   |   1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)   |  
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Ranked #5 of 9 Hotels in Blacksburg
Blacksburg, Virginia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Always a Great Stay”
5 of 5 stars Reviewed December 11, 2012

This hotel is always a great stay! This was the first time we stayed in this hotel since it changed names (It went from Hawthorne Suites to Comfort Suites) and it got even better! They have coffee, hot chocolate, and sweet tea available all day for free in the lobby. The continental breakfast is great!!! Good amount of seating also. The staff is very friendly and willing to help. The lobby has some lounge furniture with a flat screen television (which was new since we last stayed there). The location is great. Right along 460 and very close to the VT Campus entrance. The rooms are designed very nice and overall a very clean hotel. It's a great stay for Blacksburg!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, January 7, 2013
Thanks for sticking with us! Your loyal business is very much appreciated. And so is your feedback, so thank you for taking the time to review the Comfort Suites. We look forward to having you back!
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121 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Virginia Beach
Top Contributor
79 reviews 79 reviews
44 hotel reviews
Reviews in 46 cities Reviews in 46 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed November 9, 2012

This hotel is very convenient to Virginia Tech, just across 460. The staff was very nice. The only issue I has was trying to talk to someone in housekeeping who spoke little or no English. The room was good size with a partial dividing wall between the sofa bed and the bedroom/bathroom area. There was a mini fridge and microwave in the room. The bathroom was small and a little outdated. The bed was comfortable with nice pillows. For some reason I did have a little bit of a lady bug problem. I had to get rid of 5 ladybugs in my 3 night stay. Other than that the room was very clean. And also pretty quiet.

The breakfast was eggs/sausage/muffins/cereal with decent size eating area. There was also an indoor pool which I did not go into.

Wireless was available and worked flawlessly.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, November 28, 2012
Well, I hope the ladybugs brought some good luck! They really should not have been in your room, though, so we apologize for the intrusion. We appreciate you taking the time to write a review and hope you'll be back for another nice stay soon.
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Virginia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012

This was my second stay at this hotel. 3 of my former VT friends and I got together for a girls weekend. We rented 2 suites with 2 queen beds, and reserved the larger suites. They were able to accommodate us and give us adjoining rooms. I checked in early, and had the pleasure of watching the housekeeping staff make up one of the suites while I worked in the suite that was ready. Every surface was wiped down and disinfected, and I was very impressed. The staff at this hotel is friendly and go out of their way to make sure you are not inconvenienced. We did not want our room serviced the second day, but the housekeeping staff gave us fresh shampoo and towels in the hall so that we would be set. The included hotel breakfast is great - everything from yogurt and boiled eggs, to hot eggs, sausage, biscuits and sausage, make your own waffle station, cereal and oatmeal. I especially like that they have iced tea, hot coffee, choices of juices, fresh fruit and milk as drink selections. Everyone in our group was able to find something to meet their dining preferences. This makes 7 nights I have spent at this hotel since the summer, and I continue to be impressed. I didn't use the pool or the workout room this trip, but another group came into the breakfast area after swimming and seemed very happy. My favorite part of this hotel - the beds and bedding are super comfortable.

Room Tip: Always good to choose a room away from the elevator. You can hear a little hall noise at this hotel...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, November 15, 2012
Your thoughtful review is much appreciated. We're so glad you had another comfortable stay with us. We look forward to hosting you for another 7 nights...or more!
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Potomac Falls, Virginia, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2012

Stayed here after moving in our Freshman. The entire place is redone from previous name and it is quite a nice hotel. The breakfast bar is more like a true restaurant breakfast and we were pleasantly surprised. It is extremely quiet yet so close to campus. And the price is right!

Room Tip: Choose a King suite...very roomy and nice sitting areas.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 5, 2012

Nothing special about this hotel but nothing terrible either. Clean, efficient rooms, decent breakfast, super nice staff. Would stay here again. Lots of Hokie spirit! Convenient to campus and Blacksburg in general.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merry Hill, North Carolina
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 1, 2012

Dropped my freshman off to Hokie Camp before the start of the fall semester. With two adults and two teens in tow we needed the extra pullout and two queen size beds which worked out perfectly. The microwave, fridge and kitchenette were added bonuses. Liked the separation between toilet/shower and sink area. Made it easier to get ready w/o one person hogging the bathroom. Only wished for a little extra space to enclose the sink area instead of having it all open right across from the beds. Otherwise, with the complimentary breakfast included it was ideal. More expensive after renovations and name change from the Hawthorn Inn to Comfort Suites than it previously was in the spring.....

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, October 26, 2012
Thanks for staying with us again! And thanks for taking the time to write a review. Your feedback, like your business, is very important to us.
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New England
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 29, 2012

The hotel was the only hotel we could get three weeks before a football weekend so we grabbed it. The hotel was much nicer than other Comfort Inns that I had stayed in before. The rooms were recently redone. We had a king suite. Two suggestions... If you are given a room near the elevators ask to be moved as the elevators make a loud beeping noise every time they open or close. Also, we had three people with us and the sofa bed was not very comfortable so it would have been better to have a room with two double beds. Another suggestion is that the hotel invest in something so that the doors do not slam shut!

Room Tip: Ask to be moved away from the elevators.
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, October 26, 2012
Thanks for your feedback. We're glad you were able to find a room with us and hope you'll be back in the future for a perfectly quiet and comfortable stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites University

Address: 1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)
Phone Number:
Location: United States > Virginia > Blacksburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Blacksburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Nestled in the Blue Ridge Mountains, Comfort Suites® University offers easy access to Virginia Tech and a host of local restaurants and shops in Downtown Blacksburg, VA. This Blacksburg, Virginia hotel also offers convenient access to US Route 460, making travel to Christiansburg, Radford and Dublin easy. Other nearby attractions include: Smithfield Plantation Museum of Geological Science First & Main Shopping Plaza New RiverGuests of the Comfort Suites University hotel are invited to relax in the indoor heated pool or work out in the fitness center. A variety of outdoor activities including badminton, basketball, tennis, biking, boating, fishing and golfing are also nearby. There is one meeting room, which can accommodate 45 people for banquets and 75 for conferences. Other amenities include: Free wireless high-speed Internet access Free daily newspaper Business CenterYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.All rooms are either suites or oversized – perfect for families and others needing a little space – and offer a large desk with USB docking station, a flat-screen television with cable, coffee maker, microwave, refrigerator, hair dryer, alarm clock, iron and ironing board. Some rooms feature a sofa sleeper and kitchen facilities.This is a non-smoking hotel.Its perfect location and convenient access to area attractions make the Comfort Suites University a great place for business and leisure travelers in the Blacksburg, VA area. Book a room with us today, we look forward to your stay. ... more   less 
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Also Known As:
Hawthorn Suites Blacksburg University Hotel Blacksburg
Blacksburg Hawthorn Suites
Comfort Suites University Blacksburg, Virginia

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