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“Nice staff” 4 of 5 stars
Review of Comfort Suites University

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Comfort Suites University
2.5 of 5 Hotel   |   1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)   |  
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Ranked #6 of 9 Hotels in Blacksburg
Texas
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
“Nice staff”
4 of 5 stars Reviewed November 5, 2012

Nothing special about this hotel but nothing terrible either. Clean, efficient rooms, decent breakfast, super nice staff. Would stay here again. Lots of Hokie spirit! Convenient to campus and Blacksburg in general.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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118 reviews from our community

Traveler rating
    59
    36
    16
    3
    4
See reviews for
62
8
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Merry Hill, North Carolina
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 1, 2012

Dropped my freshman off to Hokie Camp before the start of the fall semester. With two adults and two teens in tow we needed the extra pullout and two queen size beds which worked out perfectly. The microwave, fridge and kitchenette were added bonuses. Liked the separation between toilet/shower and sink area. Made it easier to get ready w/o one person hogging the bathroom. Only wished for a little extra space to enclose the sink area instead of having it all open right across from the beds. Otherwise, with the complimentary breakfast included it was ideal. More expensive after renovations and name change from the Hawthorn Inn to Comfort Suites than it previously was in the spring.....

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, October 26, 2012
Thanks for staying with us again! And thanks for taking the time to write a review. Your feedback, like your business, is very important to us.
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mass
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 29, 2012

The hotel was the only hotel we could get three weeks before a football weekend so we grabbed it. The hotel was much nicer than other Comfort Inns that I had stayed in before. The rooms were recently redone. We had a king suite. Two suggestions... If you are given a room near the elevators ask to be moved as the elevators make a loud beeping noise every time they open or close. Also, we had three people with us and the sofa bed was not very comfortable so it would have been better to have a room with two double beds. Another suggestion is that the hotel invest in something so that the doors do not slam shut!

Room Tip: Ask to be moved away from the elevators.
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, October 26, 2012
Thanks for your feedback. We're glad you were able to find a room with us and hope you'll be back in the future for a perfectly quiet and comfortable stay.
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Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2012

This hotel was truly a great experience! We stayed at this hotel while we were on a college visit to VA Tech with our high school daughter. Ryan took my reservation over the phone and his customer service was top notch. The hotel is in a great location and close to VA Tech. We breezily checked in on Wednesday evening. Our room was spacious, clean, comfortable beds, plenty of towels, tastfully decorated and quiet. Next morning, we went down for our complimentary breakfast and was greeted by cheerful Juan who runs a clean and wonderfully stocked breakfast selection. But the biggest reason I like this hotel so much is because my daughter accidentally left her purse in the hotel room when we checked out. Tori, an employee of the hotel, called our house and left a message stating that house keeping (a BIG THANK YOU to the honest housekeeper) found a purse in our room. When we returned home that evening I immediately called the hotel and talked to Christy and she told me they would Fedex the purse the next morning, no problem. WOW! I can't say enough good things about this hotel. I am truly thankful that we stayed there and wouldn't stay anywhere else when we are in Blacksburg. By the way, I want to mention that we stayed at another hotel this summer in Colorado and my youngest left her camera in hotel room...totally opposite experience. Thank you, Comfort Suites University, you are simply wonderful! :)

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review, October 26, 2012
Thank you so much for sharing your experience with us. It's truly great to hear such positive feedback about our wonderful staff. We look forward to welcoming you back...again and again!
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Dallas, Texas
Top Contributor
77 reviews 77 reviews
45 hotel reviews
Reviews in 39 cities Reviews in 39 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 23, 2012

The hotel has a nice lobby which provides breakfast in the morning.
I did not try breakfast.
The lobby is clean and nice.

The room is clean and spacious.
However, the bathroom is small.
The bed is comfortable.

This is a nice hotel that is located in a quiet area, and close to Virginia Tech, but not within walking distance.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2012

Comfort Suites is right near campus and it's clean and quiet. The breakfast was delicious and Juan was really nice and very helpful. He kept the food well stocked and the area nice and tidy. We enjoyed the pool quite a bit as well. It's separate from the hotel. We had to ask for towels, though. I wish that all hotels would stock rooms according to the number of people that register. Three towels is not enough for 4 people.

Room Tip: I would imagine the higher floors are quieter.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithfield, Virginia
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 26, 2012

Terrific spacious rooms / suites. Great value for the price. Clean and fresh. Very quiet (except for the cows on the hill when you come into the driveway). Convenient to Virginia Tech, but not in walking distance. Breakfast was delicious and filling (especially for my future college son). Planning to stay again when we come back to drop off.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites University

Address: 1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)
Phone Number:
Location: United States > Virginia > Blacksburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Blacksburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Nestled in the Blue Ridge Mountains, Comfort Suites® University offers easy access to Virginia Tech and a host of local restaurants and shops in Downtown Blacksburg, VA. This Blacksburg, Virginia hotel also offers convenient access to US Route 460, making travel to Christiansburg, Radford and Dublin easy. Other nearby attractions include: Smithfield Plantation Museum of Geological Science First & Main Shopping Plaza New RiverGuests of the Comfort Suites University hotel are invited to relax in the indoor heated pool or work out in the fitness center. A variety of outdoor activities including badminton, basketball, tennis, biking, boating, fishing and golfing are also nearby. There is one meeting room, which can accommodate 45 people for banquets and 75 for conferences. Other amenities include: Free wireless high-speed Internet access Free daily newspaper Business CenterYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.All rooms are either suites or oversized – perfect for families and others needing a little space – and offer a large desk with USB docking station, a flat-screen television with cable, coffee maker, microwave, refrigerator, hair dryer, alarm clock, iron and ironing board. Some rooms feature a sofa sleeper and kitchen facilities.This is a non-smoking hotel.Its perfect location and convenient access to area attractions make the Comfort Suites University a great place for business and leisure travelers in the Blacksburg, VA area. Book a room with us today, we look forward to your stay. ... more   less 
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Also Known As:
Hawthorn Suites Blacksburg University Hotel Blacksburg
Blacksburg Hawthorn Suites
Comfort Suites University Blacksburg, Virginia

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