Let me start by saying, this review is way overdue!! We visited Blacksburg in July 2012 for a wedding. The hotel was clean and nicely decorated. The mattresses were great and could be adjusted for your comfort. We stayed in a 2 queen bed room. Our family enjoyed the pool. But the most impressive thing about our hotel visit was the customer service of their staff. We did not realize until we arrived home, that one of our children had accidentally left their ipod at the hotel. The hotel contacted us and informed us that housekeeping had found the ipod in the couch. It was promptly mailed to us by Jeremy Allen. We were all very thankful to the staff who helped us. Great job Hilton Garden Inn Blacksburg!!