I recently booked a hotel room through the phone. Justin, the man who provided me with excellent customer service, was EXTREMELY helpful! I was unfamiliar with the area and needed additional information regarding the public transportation in Blacksburg. He took the time to look online at the Blacksburg website and figure out the exact information I would need to know for GameDay, regarding bus transportation. The only rooms available were smoking and he ensured me that a ventilation system would be put into our room prior to our arrival. And he put us on a cancellation list if there were any cancellations on non-smoking rooms. He matched the lowest price that I found online. Overall, it was the best customer service I've had when calling to book a hotel room!!
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- Also Known As:
- Days Inn Blacksburg Hotel Blacksburg
- Days Inn Blacksburg Virginia