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“So helpful! ” 5 of 5 stars
Review of Holiday Inn University-Blacksburg

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Holiday Inn University-Blacksburg
3.0 of 5 Hotel   |   900 Prices Fork Rd, Blacksburg, VA 24060   |  
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Ranked #4 of 9 hotels in Blacksburg
GreenLeadersBronze level
Blacksburg, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“So helpful! ”
5 of 5 stars Reviewed yesterday NEW

The apartment I just moved into started leaking massive amounts of chemical water from a leak in the sprinkler system. My leasing company tried to tell me that they could only get me a room at the holiday inn university for Thursday night because it was fully booked. The construction was going to take 5 days. Ryan, Van, and Adam were so helpful! They helped me keep my sanity haha! Ryan and Van were able to find me a king room for all 5 nights, easily. Their customer service skills were exceptional. I really appreciated the great hospitality when I am dealing with a leasing company who doesn't even know what the word means. Definitely suggest staying here.

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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251 people have reviewed this hotel

Traveler rating
    161
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed here many times over the last 2 years and will stay here many times again for the next 2. This is a very well run property. Rooms are clean and spacious, beds are very comfy. The pool area is nice and the restaurant is fine for a cocktail or breakfast. If your son or daughter attends VT, they are only a short walk away. Coffee is served in the lobby where you will find very friendly and helpful employees. Walking distance to several restaurants and stores and a 2 minute drive to campus and downtown. We have stayed at several other Blacksburg hotels if the Holiday Inn wasn't available and we always come back to it.

Room Tip: you can park your car right up to some of the first floor rooms-great if you have alot of stuff.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGM1, General Manager at Holiday Inn University-Blacksburg, responded to this review, 2 days ago
Thank you for leaving us your review and for your loyalty! We are so happy to serve you and look forward to seeing you again soon!

Ken Rogers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax Station, Virginia
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

We needed a place close to Virginia Tech and this was perfect. We did not have a reservation but Adam at the front desk was able to get us in at a great rate! The room was spacious and clean. We plan to stay here again when we do the formal tour of Tech.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGM1, General Manager at Holiday Inn University-Blacksburg, responded to this review, 2 days ago
Thank you for your feedback. We are so happy we fit your needs perfectly. We can't wait to see you again during your next visit to VT.

Ken Rogers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Very clean rooms; perfect location to Virginia Tech. Front desk associate, Van, went above and beyond to assist in a personal matter on short notice. All front desk associates I worked with were very professional and friendly.

Room Tip: 2nd floor rooms won't have car lights and horns beeping from being locked, right outside your wi...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGM1, General Manager at Holiday Inn University-Blacksburg, responded to this review, 2 days ago
Thank you for taking the time to leave us your review. We hope to serve you again soon!

Ken Rogers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I read most of the reviews of this hotel before writing mine because I wanted to see if our expectations were too high, or if others felt the way I did. We travel a lot and stay in hotels several times a year, so we know a good one when we find it. The Holiday Inn - University Blacksburg is the hardest hotel I've ever reviewed because it has so much going for it, yet fails on some of the most basic things.

The staff of the hotel are unfailingly friendly and helpful. In fact, I have the feeling they are working extra hard to please the guests and compensate for the hotel's other shortcomings. It almost works! It's hard to write an honest review when you see such nice and earnest people working so hard to make you happy.

The rooms are fine. The beds are soft and very comfortable, and we had all the amenities we needed. Yes, the A/C is loud, but that's typical in hotels this old and I never travel anywhere without ear plugs, so no problem. Cleanliness, however, is an issue.

The rooms are only getting quick surface cleaning and you don't need a white glove to see just where it stops. The dust was so thick on the TV cable box I could have written my name. While trying to find an outlet next to the bed to charge my phone, I was disgusted by the filth behind the nightstand. If you stay here, don't go looking for dirt because you will find it. The bathroom did seem clean, though.

It's the little things that niggle. The water from the melted ice in our ice bucket was there when we arrived, and never emptied by housekeeping our entire 3 nights in the hotel. The one glass drinking glass (plastic Dixie cups were plentiful) in the room was never replaced with a clean one, although it was clearly used each night. The bed coverlet was not replaced with a clean one after I'd dropped a small bit of food from room service on it. The phone in the room didn't work and it took 3 calls to the front desk from my cell phone to get someone to fix it.

The problem is, this hotel is way too expensive for what it is: an old facility with some housekeeping problems. If we come back to Blacksburg, I think we'll go elsewhere. However, I am sure we'll never find a friendlier place.

Room Tip: We didn't mind schlepping our luggage up the stairs to a second floor room with a courtyard view...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGM1, General Manager at Holiday Inn University-Blacksburg, responded to this review, 2 days ago
Thank you for your candid review and for complimenting our team. Please allow us to apologize for the shortfalls you have experienced. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Thank you for staying and we all hope to have an opportunity show you our improvements on your future visit to Blacksburg.

Ken Rogers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rock Hill, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I were in Blacksburg visiting our daughter and triplett Grands and chose this hotel for its location, being close to our daughter.

What a great experience! The staff was extremely welcoming when we arrived and check-in was a breeze. Special thanks to Ryan and Adam for their help in making our stay special! Thanks, Guys!

Room Tip: We were able to get a 1st floor room close to the fitness center and pool area.
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Green Features: Not sure about policies;however, we did see where Recycling was practiced.
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGM1, General Manager at Holiday Inn University-Blacksburg, responded to this review, 2 days ago
Thank you for the 5-star review and for choosing to stay with us. We look forward to serving you again when you visit your family!

Ken Rogers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Maryland
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 1 week ago

We had a great stay at the Holiday Inn Blacksburg. Ryan, Van and Adam made our vist so great. They were very professional and helpful!!!! The hotel was clean and the restaurant was good. Great location.

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGM1, Front Office Manager at Holiday Inn University-Blacksburg, responded to this review, 2 days ago
Thank you for leaving us a review. We hope to take care of you again soon!

Amanda M
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn University-Blacksburg

Address: 900 Prices Fork Rd, Blacksburg, VA 24060
Phone Number:
Location: United States > Virginia > Blacksburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Blacksburg
#2 Business Hotel in Blacksburg
#6 Family Hotel in Blacksburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn University-Blacksburg 3*
Official Description (provided by the hotel):
Discover all that Blacksburg has to offer at the 100% smoke-free, convenient, comfortable Holiday Inn University. You are at the heart of the Blue Ridge Mountains, shopping, dining, entertainment and the arts. You are within easy walking distance to Virginia Tech. ... more   less 
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Also Known As:
Holiday Inn University-Blacksburg Hotel Blacksburg
Holiday Inn Blacksburg
Blacksburg Holiday Inn
Holiday Inn University-Blacksburg Virginia

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