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“Great Hotel” 5 of 5 stars
Review of Comfort Inn

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Comfort Inn
1928 B Wildcat Rd, Big Stone Gap, VA 24219   |  
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Ranked #1 of 2 hotels in Big Stone Gap
Barrie, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Great Hotel”
5 of 5 stars Reviewed August 14, 2013

Stayed at this hotel as part of our annual bike trip to the States. Very clean rooms and convenient to find right off the highway. We had a whirlpool room which was really nice. Room faced the front of the hotel where we could see the mountains in the morning. Very nice. Desk staff were helpful and allowed us to park the bikes under the overhang for the night. Front lobby and check-in area were beautiful. Huddle House restaurant is on the property. We will stay here again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz M, Front Office Manager at Comfort Inn, responded to this review, December 23, 2013
Thank you for staying with us, we hope to see you again.


thank you,
liz tavernier
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42 people have reviewed this hotel

Traveler rating
    20
    13
    5
    2
    2
See reviews for
13
7
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Waynesville, Ohio
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 31, 2013

Clean hotel, friendly staff, price reasonable, breakfast was crowded so we walked to the Huddle House which is on site and it was very good. We have stayed here 7 or 8 times in the last 15 years. We always try to attend the Burchett Reunion on the last Sunday in July each year. The people who live in the area are very nice to visitors.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz M, Front Office Manager at Comfort Inn, responded to this review, January 13, 2014
Thank you for choosing the Comfort Inn, in Big Stone Gap for your lodging. We appreciate your business and hope to see you again.

Thank you
Liz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Top Contributor
67 reviews 67 reviews
15 hotel reviews
Reviews in 46 cities Reviews in 46 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 25, 2013

Not many choices to start with. Either you fork a lot more money for Holiday Inn which is not worth it, Best Western which isn't a choice (that is another review), do not think of any other hotel in area or you choose Comfort Inn. Slight smell of smoking but better than the other choices above (except Holiday). Rooms are Ok and Clean which is most important, breakfast is insignificant, service is good and staff are friendly. Lodge look is what also differentiates from other places. It brings its own charm. But Versus all other choices in the area, this is the better choice.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz M, Front Office Manager at Comfort Inn, responded to this review, January 13, 2014
Thank you for staying with us, and since your stay we have updated a few things in the hotel, most of our rooms have new carpet, mainly the smoking room, so there's not a smoke smell anymore. If you are ever in the area again, please stop and stay with us again.

Thanks
Liz
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Chesterfield, Virginia
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 18, 2013

Wanting to see the Virginia State Play "Trail of the Lonesome Pine" in Big Stone Gap, VA, we stayed at the Comfort Inn at Big Stone Gap on the "Music Road" Route 23. The hotel was totally booked, but was very quiet. Great view of the Mountains. There is limited choices to eat in the area, but they did build a Huddle House on site with room delivery. Our king room was very clean and had mountain lodge furniture. Staff was helpful and professional, espicially to my many questions about "what to do in the area". Great central location to see the play about a mile away in Big Stone Gap, local history and the "Natural Tunnel" state park. They have a indoor pool with a waterfall connected to the main building. The breakfast is typical of Comfort Inns.

Room Tip: Ask for the mountain view rooms and for the top floor for the view.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz M, Front Office Manager at Comfort Inn, responded to this review, January 13, 2014
Thank you for staying with us! We enjoy our view just as much as our guests, very pretty in the fall with all the different leaves. Since your stay we have updated some of the rooms with new carpet, and will be putting in our new bedding as soon as it arrives. If you are ever in the area, please stop and stay with us again.
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Slidell, LA
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 14, 2013

Very clean and comfortable hotel. Love how this chain hotel gave way to the ho-hum of the every day hotel look and decorated in the lodge motif. Charming without going over the edge. I can't see why other reviewers put it down, their photos tell the story.

The bed was very comfortable, the room was clean and the room smelled nice as well.
Staff were very pleasant as well.

A couple things that would have made our stay a 5 instead of 4 would be:
1) Better lighting in the bathroom for women to put on make-up.
2) More outlets: only 1 unused outlet (1/2) They could add an extension strip so guests could plug in computers, phones and other electrical needs.

Room Tip: Our room was on the 3rd floor and were told by others they heard more noise on lower levels. Bring...
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz M, Front Office Manager at Comfort Inn, responded to this review, January 13, 2014
The Mountain Lodge really does set us apart from other hotels. Our owners are from here and they are very outdoors people, fishing, hunting, 4 wheeling, so they wanted to make this hotel homey and comfortable.Thank you for staying with us, and we hope to see you again.
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Senior Contributor
33 reviews 33 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 13, 2013 via mobile

Enjoy resin bears? Furniture made in the 1980s? You're in luck. This is where furniture comes to die. If this wasn't the only game in town I would drive the 15 miles to Norton. Very unappealing stay. Although the staff was helpful and curious, this place needs an overhaul.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz M, Front Office Manager at Comfort Inn, responded to this review, January 22, 2014
The furniture wasn't made in the 1980's! The hotel wanted a rustic look, thats why we have log furniture.Maybe you like the more modern look, but everyone that stays here loves the look we have here, and we wouldn;t change it for anything. Thank you for staying with us and if your ever in the area, we hope we can accomdate you!
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Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 17, 2013 via mobile

Good little hotel. Rooms were clean and comfortable . Ate at the Little Mexico restaurant and it was very good and reasonable price. Staff was pleasant . Breakfast was good, normal hotel self serve style.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz M, Front Office Manager at Comfort Inn, responded to this review, January 22, 2014
Thank you for staying with us and we hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn

Address: 1928 B Wildcat Rd, Big Stone Gap, VA 24219
Phone Number:
Location: United States > Virginia > Big Stone Gap
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Big Stone Gap
Price Range (Based on Average Rates): $
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Also Known As:
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Big Stone Gap Comfort Inn

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