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“Renovation Rip Off” 2 of 5 stars
Review of Hampton Inn White River Junction

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Hampton Inn White River Junction
2.5 of 5 Hotel   |   104 Ballardvale Drive, Intersection of I-91 and I-89, White River Junction, Hartford, VT 05001   |  
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Certificate of Excellence 2014
Santa Monica, United States
1 review
“Renovation Rip Off”
2 of 5 stars Reviewed June 12, 2013

The hotel is undergoing renovations yet charges a premium (3x the amount) during any graduation or special weekend. The breakfast area is in a small regular room, the housekeeping didn't keep up, the gym is small with no weights, no sanitizing wipes on a wall and I don't recommend staying there until they complete their renovations. It's not worth the very high charges.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debi L, General Manager at Hampton Inn White River Junction, responded to this review, June 15, 2013
Dear Sharon,

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize for any inconvenience you experienced due to our current renovations. We will keep your comments on our fitness center and breakfast areas in mind as we look for additional ways to improve your stay and hope you will return to visit us. Our renovtions will be finished by July 17 and at that time we will have a new fitness center, lobby and fitness area.

We will be contacting via email to further discuss your stay with us.

Kind Regards,
Debi Lombardi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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357 reviews from our community

Traveler rating
    133
    141
    52
    26
    5
See reviews for
145
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
fairmont, WV, United States
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 6, 2013

Even though under renovations the hotel is nice, however the front desk clerk at check-in was barely speaking, acted as if you were bothering her to check-in. Obviously not happy with her job. At breakfast? who serves breakfast with no bacon, sausage or ham. at 8:30A there were 3 dried out eggs, when I asked about he meat, the breakfast attendant advised...not today, but tomorrow bacon and eggs. My response was, well I'm on business and wont be here tomorrow. Her response was hmmm. Not a place with very good customer service. On a better note...the check-out person was very polite and smiled and very nice!

Room Tip: If you don't care about unpleasant customer service, but like the rooms. Stay here!
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Augusta, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 30, 2013

Although the hotel was being renovated, the staff was very friendly and helpful and the alternate accommodations were acceptable as a temporary fix. I would definitely stay at this hotel again. The close proximity to restaurants and my business location was perfect.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plantation, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 29, 2013

I went to visit Vermont Law School, which is about 20 mins away, but I wanted to stay in a trusted brand because I am unfamiliar with B&B's and I arrived extremely early in the morning. This Hampton Inn is great, it is everything you know and love about Hampton Inn's for me it's the free wifi, free breakfast, and cleanliness (they wash duvets after every stay).

The town itself is small it has a Subway and McDonald's and a few local eateries, but it is literally 7 mins away from New Hampshire where you will find Chili's, Wendy's, a movie theater and lots more.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 28, 2013

We have stayed at this hotel many times and were satisfied in the past, however, this last visit was not up to par. First, it should be stated that the hotel is under construction. All of the services such as check in to morning breakfast is currently in retrofitted guest rooms. The staff is doing the best they can with their situation, however, I think the hotel should be closed during these renovations. The morning breakfast was a lot to be desired and there was not nearly enough seating space for the diners. I would recommend that they reconsider the situation and close temporarily until all is fininshed. The rooms also can use an update. Our bathroom floor tiles were cracked and tile in the shower needed to be regrouted.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornwall, Canada
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 27, 2013

We have stayed at this hotel several times en route to different destinations and have always enjoyed our stay. They are currently undergoing renovations for their lobby/breakfast area and we can't wait to see the finished product.
I will say that it was a little awkward this time, due to the renovations. The registration desk and breakfast area are currently occupying 4 or 5 guest rooms immediately upon entering one of the side entrances. The staff are still just as pleasant as always, though. The breakfast was typical of a Hampton Inn and we had no problems finding a table to sit.
The rooms are very clean and comfortable and we did not have any issues with noise from outside our room on the night that we stayed here.
There are several restaurants just off the next exit of the highway.
Overall, a great hotel. We will definitely return.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Haddam, United States
1 review
5 of 5 stars Reviewed May 7, 2013

My mother and I chose this hotel based on the satisfaction we have both had at other Hampton Inns. The front desk staff was very helpful and courteous. The room was very clean. I would stay here again.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn White River Junction

Address: 104 Ballardvale Drive, Intersection of I-91 and I-89, White River Junction, Hartford, VT 05001
Phone Number:
Location: United States > Vermont > Hartford > White River Junction
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in White River Junction
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn White River Junction 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hampton Inn White River Junction Hotel White River Junction
Comfort Suites White River Junction
White River Junction Hampton Inn

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