We spent 4 nights here this week and really enjoyed our stay. We were winners of 2 nights and booked 2 additional nights because we live 325 miles away. We stayed in a studio cottage on the lake. New England has had some heavy rain this spring, and the lake was near flood level. We were both amazed that there was no mildew or mold smell in the unit....they must take very good care of these older cottages!!
The cottage was very comfortable and because of the rain and cold the first 2 days we got to find out that the heat worked in the unit. Sadly, the fireplace did not work, on the first night the room filled with smoke with the flue open and for the rest of the stay the cottage smelled as though we had smoked meat in the room. The staff did take a look, but we were reluctant to have them test it, we had enough smoke. It actually may have been the wood rather than the fireplace.
We were happy there was no TV and we did have wifi, so that worked for us. We played golf twice and the course is long and flat as others have said, a good resort course, not too difficult, but at least you know you are playing golf. The golf staff were great, they stored our clubs and tried our towels for us. The carts are gas powered, and they don't have rain covers for the clubs.
Our room included breakfast every day. There is a small frig in the room, but I think it's just for beer, etc.
The buffet was certainly adequate, but not very imaginative or different, typical hotel fare...scrambled eggs every day, bacon (too thick for my taste), sausage, corned beef hash, potatoes. Omelets to order, also standard. Lots of fruit and yogurt, pastries not to my liking, very sugary. The food was mostly tepid, as was the coffee. The servers all all very young, college age and very eager and enthusiastic and friendly, but not very well trained, we usually had to ask for something, salt and pepper, milk for coffee, that kind of thing. In fact, most of the service level staff were all young, sporting name tags of their homes, many from Vermont, but some International staff was well. It looks as though the staff live at the resort, at least those who are not from the area. The youth is very nice to see, but it lends a bit of amateurishness to the service. They are not short staffed, lots of people all over the place.
This seems as though it would be a paradise for a family, lots of activity, etc. We were happy with our prize, but it is not really our kind of resort. We found the food options very limited unless you are willing to leave the resort. We like a light meal at night, and the only option is the Red Mill Restaurant which got progessively worse as the stay went on....I will do another review on that. We did the Ranger Room for lunch buffet, very disappointing.....again, unimaginative food...precooked hot dogs and burgers and Reuben sandwiches were the hot options, seafood salad drenched in mayo, ditto for the chicken salad. I thought that $22.00 plus an automatic 18% gratuity was high for the offerings, when I said as much to the desk clerk when I was having the bill corrected, she told me that was a "standard price for a resort lunch buffett", not in my experience and I've had lunch buffets from Cape Cod to Maui.....in high season, not shoulder season.
So this is the place to go for family get to gethers and fun, not a gourmet spot and limited options for food....I imagine it is great in the summer months and I applaud them for continuing their traditions of an old fashioned New England resort.
- Also Known As:
- Basin Harbor Club Hotel Vergennes
- Basin Harbor Club Hotel
- Basin Harbor Hotel
- Basin Harbor Resort
- Official Description (provided by the hotel):
- Basin Harbor Club is a 700 acre resort on the shores of Lake Champlain. Owned and operated by 4th generation innkeepers, we have over 125 years of exceptional guest service. Open for three seasons, Basin Harbor offers a peaceful retreat for anyone who enjoys the outdoors, unparalleled service and a dedication to excellent food, integrating Addison County's over 200 farmers and producers. Basin Harbor's diverse offerings accommodate family vacations, destination weddings, golf outings and corporate retreats. Our recreational menu include an 18 hole golf course with practice facilities, tennis courts, badminton, croquet, water skiing, boat rentals, kayaks, sailboats and power boat rentals. Our renowned Kids Camp offers comprehensive programming for ages 3-17. Visit Vermont's finest lakeside resort and hotel. ... more less
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