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“end of the rainbow, a pot of gold” 5 of 5 stars
Review of Basin Harbor Club

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Basin Harbor Club
3.5 of 5 Resort   |   4800 Basin Harbor Road, Vergennes, VT 05491   |  
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Hotel amenities
Ranked #1 of 1 Hotels in Vergennes
Johnston RI
1 review
“end of the rainbow, a pot of gold”
5 of 5 stars Reviewed May 27, 2008

Just got back to reality today - had a great stay - they just opened on May 14 and we got there May 16 - the cottage was a little musty but I opened the windows and it soon was fresh smelling - it had been closed all winter so it was something I expected. They have a lot of new faces on staff this year so it will be a bit of a learning curve but a lot of the old "family" are back for another year so the new gang will catch on fast.

The weather was great and it was nice to walk the dog and meet other guests with their dogs and Fanny was around to greet all the four legged guest like a good host should do -

Claudia was on the desk and Edith was on the switchboard Heidi is still solving guest problems and Penni and Bob were walking around to make sure all was running smoothly.

We had a great time and are looking forward to September when we can go back again

  • Liked — the cleanliness
  • Disliked — spotty cell phone service and no television
  • Stayed May 2008, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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279 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Massena, NY
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 27, 2007

Found out about the Basin Harbor Club through Travel Zoo . The deal included breakfast, unlimited golf, and a 20% off coupon for dinner at the resort. We (my husband and I) stayed Sunday Sept. 2nd and left on the 3rd, which was Labor Day weekend - surprised this wasn't blacked out for the deal. We golfed a round of 18 holes on Sunday afternoon and again Monday morning before we left. The golf course was probably a 3 on a scale of 1 - 5.The grounds were really nice; felt like I had stepped back in time to the 1950s. The resort consists of an inn and cottages. We stayed in the Inn. Our room, Room #24, had a beautiful view of the harbor. It reminded me of a B & B room - nicely decorated, big, comfy bed,lots of closet space and hangers, good AC, and huge soft towels. Two negatives - no fan in bathroom and no full size mirror. The room was a bit outdated but that's part of the ambience.Right outside our room, you could go out on a balcony which again overlooked the harbor. There happened to be a wedding reception right out side our room Sunday afternoon - kind of fun looking at all the guests. Another negative about the inn was there were no ice machines; you had to go down to the lobby and it took forever to get ice.The lobby and sitting areas throughout the inn were neat. lots of historic pictures of the resort and antique furniture. We were also invited to a welcome reception Sunday evening where wine and hors-doevres were served for about an hour. We enjoyed walking around the grounds and also found a path that goes around the lake a little ways. Enjoyed a beautiful sunset - very romantic.

Stayed September 2007
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Birmingham, AL
Top Contributor
62 reviews 62 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 27, 2007

Relaxing, slow paced rersort with Adirondack chairs overlooking the harbor, beautiful flower gardens and Lake Champlain. We loved it.

  • Liked — Balcony, great views from hotel grounds.
  • Disliked — A little cramped but an old resort, so as expected.
  • Stayed September 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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new york
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 30, 2007

Hi-
we just got back from Basin Harbor Club. This was our second time there. We enjoyed it-lots of activities-even for my teenager.
I have read many reports on the mold-I had a super allergy attack from it that lasted all day and followed me back to NY.
Difficult to use cell phones, staff was helpful, but the mosquitos and the flies....really bad.
I would consider going again, but I will have to take some allergy medicine.
Rustic, but prices a little high for what you get.
Difficult to find-they need better signage to get to the place!

Stayed August 2007
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US
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 24, 2007

We stayed a few evenings at BHC and it was mixed bag. I’m not going into all of the details of our stay since this review would be way too lengthy. But rather it’s meant to help someone considering staying at this place. First I will give credit where credit is due …
1) Very friendly and polite staff (even though some of them did not speak English very well they were nice … kinda felt like a cruise though).
2) The new “cottages” were clean (hard not to be since they were just finished).
3) The morning breakfast buffet was very good with all the necessities.
4) Kids program was good and had two good (one great) playground areas.

Now for the bad (and I’m really trying to be nice),
1) The older “rooms/cottages” were musty/moldy, very dusty and not very clean (there were bugs and dirt on the floor). Also, a funny thing was that they had that cheap “Walmart” type of all in one container for the shampoo, conditioner and body wash in the shower (a one stop shop) – gosh for over $600 a night you think they could spare separate containers for those “little” amenities.
2) The formal dining area/restaurant was a joke – they make men wear jackets (but it’s perfectly acceptable to wear flip flops and shorts with the jacket … lame). One comment on the food – it was OK (note: the butter balls (for the bread) and the frosting on the cake tasted like the air freshener … hence a “funny” flavor). So as a friendly advice to BHC get a sealer for your butter, sugar, and flour. Obviously, the air freshener is needed to mask the musty odor in the building.
3) The pool was just plain nasty. There was a dead frog and more bugs inside the pool than on the deck (which was hard to do). The girl that was “cleaning” it looked like she was more interested in getting a tan than in taking the scum off (but in her defense – I think there was little for her to do without a vacuum and draining the water so that the inside could be bleached … it looked like it had been years since it had a cleaning). Also, they should consider a power washer for the deck area. It was filthy.
4) So you maybe asking $650 a night for a double bed standard room – seems a bit much … well my rate was supposedly a little over $400 but after all the “resort/food fees” your looking at over 600. Granted it is the summer and all the meals are “included” but for that much money I’ll stay at the Ritz Carlton Concierge level any day.

So, like I said in the title it’s all what you are looking for. This is probably a good place for people who want to drop off their kids for the day (since they have daily activities for them) and the parents do what they want to do (like go into town and come back late at night and not care about the smell and dust unless they are in a new cottage). But, for us sadly, it was not the case (and the lack of TVs didn’t help … I know kids watch too much TV (but in our family it’s nice to have one around)). So, depending on whom you are (maybe an “upscale shabby chic couple with no issues with mold” or “a couple who wants to drop off their kids for the day and have your own thing to do”) then this maybe the place for you … but it wasn’t for us – a mid/upper income couple with 2 kids under the age of 10 from out of state. Like Barcelona 19 stated in their review ... check out your options.

  • Stayed June 2007, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2007

We had a fantastic July 4th holiday at Basin Harbor. They presented an incredible fireworks display and had lots of fun activites - such as mimosa's on the waterfront for adults & a kid's bike parade that was utterly charming.

The resort is truly pet-friendly. They managed to achieve a nice balance - guests were respectful of pet rules on clean-up/barking/control and we didn't feel overly burdened with rules or like we were missing out on the property. Our two dogs had a great time lounging on the cottage deck watching boats and running the edgewater trail.

The cottages are quaint and very individual - our original cottage didn't have a deck or porch like we had in mind so the concierge helped us find one more suitable.

The food was very good and there were many alternatives to choose from.

Stayed July 2007
Was this review helpful? Yes 2
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Poughkeepsie, NY
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed June 14, 2007

We stayed at the Basin Harbor Club merely because it is listed in the Historic Hotels book. Little did we know how great it really is. We stayed about a month ago and it had just opened two days before. We seemed to have the place to ourselves. It was very romantic. Also, we booked online and thought that we’d get a room in the inn (historic hotel and all) but we were surprised to see that most of the accommodations are cottages. Sweet little cottages. Very clean cottages and ours had a huge bathroom with a whirlpool tub. We loved the place entirely. The breakfast was exquisite. We had dinner at the Red Mill because the main dining room wasn’t open yet. It was fine. The grounds are gorgeous and will be truly beautiful in about July and August. We did not have the children with us but there seems to be a great arrangement for the kids with a camp area and dinner with the rest of the kids so the parents can eat in peace. Highly recommend the Basin Harbor Club.

  • Liked — The beautiful location
  • Disliked — Nothing
  • Stayed June 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Basin Harbor Club

Address: 4800 Basin Harbor Road, Vergennes, VT 05491
Phone Number:
Location: United States > Vermont > Vergennes
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Vergennes
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Basin Harbor Club 3.5*
Number of rooms: 122
Official Description (provided by the hotel):
Basin Harbor Club is a 700 acre resort on the shores of Lake Champlain. Owned and operated by 4th generation innkeepers, we have over 125 years of exceptional guest service. Open for three seasons, Basin Harbor offers a peaceful retreat for anyone who enjoys the outdoors, unparalleled service and a dedication to excellent food, integrating Addison County's over 200 farmers and producers. Basin Harbor's diverse offerings accommodate family vacations, destination weddings, golf outings and corporate retreats. Our recreational menu include an 18 hole golf course with practice facilities, tennis courts, badminton, croquet, water skiing, boat rentals, kayaks, sailboats and power boat rentals. Our renowned Kids Camp offers comprehensive programming for ages 3-17. Visit Vermont's finest lakeside resort and hotel. ... more   less 
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Also Known As:
Basin Harbor Club Hotel Vergennes
Basin Harbor Hotel
Basin Harbor Resort

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