Booked Classic room on Expedia. Placed in room that is small and cramped. No desk because room is too small. We were informed by the front desk that rooms are individually owned and not necessarily the same as pictured on website. Rep said there is nothing he can do even if we wanted to pay for upgraded room because they are full. Just arrived so no further opinion yet. Very disappointed in lack of value for $350 per night. Room feels like a Hampton Inn with nicer bathroom.