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“Upscale” 5 of 5 stars
Review of Stowe Mountain Lodge

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Stowe Mountain Lodge
4.5 of 5 Hotel   |   7412 Mountain Road, Stowe, VT 05672   |  
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Hotel amenities
Special Offer
Bed & Breakfast Package
Ranked #3 of 24 Hotels in Stowe
Certificate of Excellence
GreenLeadersPlatinum level
Bristol, United Kingdom
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
“Upscale”
5 of 5 stars Reviewed September 23, 2013

This was the fourth hotel we stayed in on our tour of New England. Having stayed in two beautiful boutique hotels and a slightly larger new hotel prior to this one the size and scale of The Stowe Mountain Lodge was considerably grander and slightly overwhelming to start with but we were very impressed with everything there. The staff everywhere throughout the hotel were fab and the great receptionist that eventually checked us out had amazing patience as I battled with having given them my pre loaded credit card as my authorisation card on check in and needed to get that cash back to pay off the bill. We got there in the end but lessons learned not to do that again ! I was a little annoyed at the maid who made it so obvious that she wanted a tip by reminding us that she was only there for the next two days and if she wished us a happy stay once she did it four times in one conversation making me feel a bit uncomfortable - can't blame the hotel for that though. It would have been good to have been offered the park yourself option rather than the default valet park at $20 per day which was excellent but we didn't know that it wasn't obligatory. The rooms were great and we loved the fireplace but please put some mirrors in the main bedroom. They were only in the bathroom and not everyone wants to have someone drying their hair by the sink while they shower, or worse still while you are using the bathroom . It just held us up getting ready in the mornings and we kept getting in each others way. The location of the hotel was fantastic, breakfast great - Al a carte better and less expensive than the weekend buffet, depending on what you have but for all four of us it worked out cheaper and was lovely and you didn't t have to stroll around to get it. Would stay again and highly recommend it.

Stayed September 2013
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1,219 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
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English first
Leeds, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 22, 2013

Stayed over 3 nights . Put in wrong room initially, and then upgraded to better than we had paid for - thanks. Hotel is excellent. Quiet , but is obviously a ski resort , and out of season. Room was excellent . Some have commented on mandatory valet parking at 20 dollars a day - this is not so, as there is a large car park out back , you just have to ask for the option when checking in as the default is valet parking. Breakfast is v good, and varied. Trips we dis were the drive up the toll road to mountain top, and the gondola ride- would highly recommend both.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
97 reviews 97 reviews
32 hotel reviews
Reviews in 52 cities Reviews in 52 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 17, 2013

The location is well situated at the foot of the mountain in Stowe with great views. The resort is huge especially compared with everything else in Stowe. It has a more corporate or "wilderness theme park" atmosphere than some of the more intimate local hotels lining the mountain road. The facilities are extensive (especially the pool and fitness areas) and offer a number of options for activities. The rooms are good sized with fireplaces and large marble bathrooms. It is clean and well kept. The dining room and bar felt generic though the food was good. The valet/bell men were very friendly and hustling - though it seems steep for the hotel to be charging $20 per night to park. While there was nothing especially unpleasant about the experience here it lacked the feeling of warmth owing to its large size and ersatz country decor.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StoweMountainLodge, Manager at Stowe Mountain Lodge, responded to this review, October 1, 2013
Thank you for your review of Stowe Mountain Lodge. Based at the foot of Mount Mansfield, our amenities stretch from the designed to the natural with activities both on and off mountain. We look forward to welcoming you back for your next foliage tour.

Regards,
Matthew Quick
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, Vermont
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

Besides the gorgeous setting at the base of Mt. Mansfield and the beautiful facility, I was very impressed with the staff. They were all very engaged and welcoming. The lovely resort and rooms are but a canvas... the employees make it a piece of art.

Skye Reno

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StoweMountainLodge, Manager at Stowe Mountain Lodge, responded to this review, October 1, 2013
What an incredible review -- thank you for sharing your thoughts on Stowe Mountain Lodge! Our staff strive to create this Vermont ski lodge into your home-away-from-home regardless of the season. We are thrilled to hear you feel so welcomed and comfortable here. We look forward to welcoming you back again.

Regards,
Matthew Quick
Director of Rooms
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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

Absolutely a fantastic resort! They provided the highest level of service one could expect from any top resort. They go way above and beyond for the guests. When the cab broke down on the way from the resort to the airport, the resort gave me a complementary lift.
The golf course is extremely well maintained and a good layout for any level golfer.
I highly recommend this resort.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockville Centre, New York
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 13, 2013

This is a great summer vacation spot. The town is great with plenty to do. The hotel is terrific with a friendly, helpful staff. The rooms are terrific: large, king size and extremely comfortable bed, jacuzzi bath. The breakfast is included and is outstanding. The pancakes are the best I have ever had. The restaurant in the hotel is excellent and there are great restaurants all around as well. I highly recommend this.

Room Tip: Take the rooms in the area off the street. They have a wide selection.
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Green Features: This is Vermont so highly environmentally friendly
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 9, 2013 via mobile

We stayed here for two nights in July. The lodge is very nice and the surrounding area was breathtaking, however, the service was awful. Prior to arriving, we had our credit card number stolen, so the CC company sent us new cards via overnight delivery to the lodge. We received an email from VISA saying the CCs were delivered and signed for by someone at the lodge at 10:30 am. No one could find the envelope containing our new credit cards!!! The workers there are all very young and don't seem to know what they are doing. Six weeks later we still have not heard from the Lodge regarding the envelope!!!!! If we fall victim to identity theft, we know where it originated. How can you not locate a large envelope that was sent overnight and signed for by someone at your Lodge?!! One of the worst customer service experiences we have ever had.
Stay here for the beauty, but you will not be getting any type of service.
PS: I'd like to get our envelope eventually.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StoweMountainLodge, Manager at Stowe Mountain Lodge, responded to this review, October 4, 2013
Thank you for taking the time to share your experience. I am concerned to hear about the apparent shortfall in service. Please call me at your convenience as I would like to assist you in resolving the issue personally.

Regards,
Matthew Quick
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stowe Mountain Lodge

Address: 7412 Mountain Road, Stowe, VT 05672
Phone Number:
Location: United States > Vermont > Stowe
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Stowe
#1 Green Hotel in Stowe
#2 Romantic Hotel in Stowe
#3 Family Hotel in Stowe
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Stowe Mountain Lodge 4.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Stowe Mountain Hotel Stowe
Stowe Mountain Lodge Vermont

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