We arrived in the middle of the night exhausted and hungry to an exquisite lobby. We were upgraded to a King deluxe room, dropped our bags and went to eat. Lisa at the front desk was the kindest person. I wanted to hug her. Her warm smile and positive energy was the beginning. She suggested hikes and bicycle paths as well as Spa treatments that were heavenly.
Warren the manager at the Fine dining restaurant suggested the yummiest wine and served us himself. He was delightful and professional. We went to sleep and did so quite sucessfully. Both my husband and i are insomniacs and this was not a problem here.
The next day we woke up late and missed breakfast. Not to worry, the kitchen made a special breakfast for us that was much appreciated.
My husband went for a hike and i went for a massage. Life does not get any better. The staff at the Spa were unbelievable. After my massage they suggested the jacuzzzi, sauna, shower with himalayan salts, chamomile tea, drink lots of water and alot of TLC plus the use of the spa all day. i relaxed and relaxed some more. We went again for dinner and which not surprisingly was delicious. Once again, the staff was friendly and courteous.
The next day, my husband again went hiking and i hit the gym. While at the gym i got a call from my husband who was lost at the top of the mountain. i felt panic start to set it and caught the eye of a staff person. i handed him the phone and told him my husband was lost. He knew exactly where my husband was, and calmly instruced him to an area where he could continue on his hike and work his way down. I went for a facial and continued to relax and again used the spa. It should be noted that i go for regular facials - this was the best.
I again met my husband and off we went to our next destination.
The best thing here is that there is something for everyone. Families with young children, older children, couples or a private escape. You won't be disappointed.
If your looking for friendly, professional, informative customer service. This is the place. If your looking to relax, ride your bike, go for a hike or swim, this is the place to go. If your looking to be pampered and breath some clean fresh air, this is the place to go. The bonus - is the food.
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