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“Indoor pool is a big plus” 4 of 5 stars
Review of Holiday Inn Express Springfield

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Holiday Inn Express Springfield
2.5 of 5 Hotel   |   818 Charlestown Road, Springfield, VT 05156   |  
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Ranked #1 of 1 Hotels in Springfield
Certificate of Excellence 2014
IL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Indoor pool is a big plus”
4 of 5 stars Reviewed yesterday NEW

Stayed there while on a weekend ski trip. Not very close, but reasonable distance from Okemo, about 30 min drive. The big indoor pool is very nice for apres ski. We stayed Sat-Monday and there was nobody except us in the pool on Sunday.
Rooms are decent size and clean.
Their breakfast is a standard american hotel one, nothing to be too proud of.

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    23
    15
    8
    0
    0
See reviews for
14
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9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Russian first
  • Any
English first
New Hampshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed for a week for business. Room was clean and quiet, compact, yet roomy. All the comforts and conveniences needed. Nice selection of pillows, and my bed was made wrinkle free. Breakfast had a pretty good selection, and the coffee had a nice fill bodied flavor. I did not use the pool, but it was well maintained and clean.

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, 1 week ago
Thank you for choosing to stay with us during your recent business trip. We are glad to hear you found your stay to be convenient, clean, quiet and comfortable. The entire team here at the Holiday Inn Express - Springfield works very hard to make sure each and every guest feels the same way as you did. We are also happy to hear that you enjoyed the Express Start hot breakfast bar that included the signature cinnamon rolls, hot breakfast items and 100% Arabica bean, Smart Roast coffee along with the healthy selections of hot and cold cereals, fruits, bagels, muffins, pancakes as well as our hot choices of sausage, bacon, biscuits, scrambled eggs or omelets. Maybe next time you can find time to use the indoor heated salt water pool. Hope to see you again soon and thank you for your business!

Sincerely
Stephanie Parker
General Manager
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Horsham, Pennsylvania
Senior Contributor
41 reviews 41 reviews
Reviews in 21 cities Reviews in 21 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was just what we needed. Coming up to VT was a 6 hour drive, so having a hotel this side of the resort was nice. Was able to rest up, grab a bite in the lobby and head to the slopes in the morning. About 30-40min from Okemo Mountain it was still easy to get to slopes as the lifts opened. The staff was very friendly and attentive. We had a second floor room that was large and roomy for the four of us. Only drawback was the bathroom was very small with almost no counter space. But was clean, well kept, and easy parking.

Stayed March 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, 1 week ago
Alan4B,
Thank you very much for your review about your recent stay at our hotel! I am so glad you found the staff to be very friendly and attentive. We shrive to make all guests like yourself feel welcomed while staying with us. I hope you were able to take advantage of our Okemo Stay and Ski package. Please know that we appreciate your business and your feedback means a lot to us and we would love to see you again soon!

Sincerely
Stephanie Parker
General Manager
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Fairfax, Vermont
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Always great to be able stay at this chain. It is a name you can trust in. We were in desperate need of a safe overnight stay due to an black ice storm that rolled in once the sunset. This Inn is right off the highway. Very handy. The Inn is well maintained and very pleasant atmosphere. Beds and all were real nice

  • Stayed January 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, 2 weeks ago
Jackie B,
Thanks very much for your nice comments about our hotel! I'm so glad to hear you found our hotel to have a very pleasant atmosphere. Our friendly & welcoming staff is committed to making sure all guests have a clean and comfortable stay. Our hotel is very conveniently located just off exit 7 off of I-91. It was our pleasure to be able to accommodate you during the ice storm. Thank you again for choosing us, we really appreciate your business!

Sincerely,
Stephanie Parker
General Manager
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New Haven, Connecticut
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel super last minute to head up with my kids for the weekend. To my surprise the hotel was clean, spacious and was perfect for our stay. It is a good 30min drive to the mountain (okemo is where we went) but its scenic ride and no bid deal at all. The kids loved the pool which was open until 10pm! Breakfast in the morning was more than just cereal, eggs, bacon, fresh cinnamon muffins, biscuits. For me this was a home run as I had 3 kids in tow.

In summary, perfect hotel for ski getaway. Great value for lodging, food included. Very pleased and most important, kids loved the hotel.

Thank you to Nina (front desk at night) for being super helpful with dinner recommendations and room accommodations.

Room Tip: We were on the first floor, low 100's. Was ez to have our car parked so loading and unloading s...
See more room tips
  • Stayed February 2015, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, 2 weeks ago
huskies828,

Thank you so much! That's exactly what we strive for: clean, comfortable accommodations with friendly staff!!! We cater to all travelers whether on business, families with children or couples looking for a nice getaway. I certainly hope you were able to take advantage of our awesome Okemo Stay and Ski package, it's a great deal and includes two adult lift tickets. We hope you can visit us again before the winter is over or maybe you and your family can come back this summer to enjoy our Bromley Sun Mountain Adventure park package! Thank you again and we want you to know we truly appreciate your business.
Sincerely,
Stephanie Parker
General Manager
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Astoria, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 16, 2015

I stayed here for 2 nights while skiing at Okemo. (The hotel was about 30 minutes from the mountain).

Our room was extremely nice (King Size) and exceptionally clean. The staff was friendly and the hotel was pretty quiet overall.

Breakfast was decent (pretty much on par with what you would expect for a complimentary breakfast buffet). (And they have coffee and tea available all day!)

I would definitely stay here again. Although it would have been nice to say somewhere closer to the mountain, this hotel had a much better value for its price.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, February 18, 2015
John C,

We are so happy that you enjoyed your stay with us while skiing Okemo Mountain! We really appreciate you choosing our Holiday Inn Express and I am glad you found your stay to be enjoyable with friendly staff at an affordable rate. Thanks so very much for your business, we really appreciate it and hope to see you the next time you are in the area.

Sincerely,
Stephanie Parker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milford, Connecticut
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 31, 2015

Stayed here for business on way to New Hampshire. Hotel is located right off the highway which is great, however; there is nothing and I repeat nothing around the hotel! There is a gas station across the street but no stores, no restaurants, nothing! The free breakfast is nothing great, just empty carbs, stale cereal, and gross pancakes. Wish there was a diner or something around! The room had an odor which was unpleasant. The bathroom had hair in the tub and toilet! EW! Bed was comfortable. Love the heat lamp in the bathroom. Prob won't stay again.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, February 10, 2015
Cheryl W,
Thank you for taking the time to share your experience. I would like to extend my sincerest apology for the experience that you encountered during your recent stay. Your comments reflect a standard of service and accommodation that we find unacceptable and I want to assure you that we are taking the necessary steps to ensure that these issues will not arise again. I urge you to please reach out to me directly to discuss your stay further. Thank you again for your time and I hope I will hear from you soon.

Sincerely,

General Manager
Stephanie Parker
hixpress@aol.com or 802-885-4516
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Springfield

Address: 818 Charlestown Road, Springfield, VT 05156
Phone Number:
Location: United States > Vermont > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Springfield 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Stay at the Holiday Inn Express, Springfield for a friendly and knowledgeable staff and excellent guest service! Our 88 newly re-decorated guest rooms are 100% smoke free and offer free in-room wireless high-speed Internet access, 42" flat panel televisions, refrigerators and microwaves for your convenience. We offer a complimentary hot buffet breakfast, a large heated indoor pool, fitness room, business center, arcade room, guest laundry and a lobby with a fireplace and original artwork by local artists. ... more   less 
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Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield

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