The rooms are large, pool is clean & heated, bed is comfortable, some rooms are pet friendly, and breakfast is adequate (I definitely can't complain since it's free).
What made this place memorable though was the staff member we dealt with. We had inquiries about places to eat, room upgrades, etc... and Michael couldn't have been more helpful and friendly. Not only did he remember my name in a busy hotel full of people, but he went out of his way to help us with every request.
I would definitely recommend this hotel as a great value.
- Official Description (provided by the hotel):
- Stay at the Holiday Inn Express, Springfield for a friendly and knowledgeable staff and excellent guest service! Our 88 newly re-decorated guest rooms are 100% smoke free and offer free in-room wireless high-speed Internet access, 42" flat panel televisions, refrigerators and microwaves for your convenience. We offer a complimentary hot buffet breakfast, a large heated indoor pool, fitness room, business center, arcade room, guest laundry and a lobby with a fireplace and original artwork by local artists. ... more less
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- Also Known As:
- Holiday Inn Express Springfield Hotel Springfield
- Holiday Inn Springfield