We stayed here over Christmas week to ski at Okemo. Since it was relatively last minute trip , we couldn't get near the mountain hotels for our budget.
This hotel was about 25 minutes from Gore Mountain base. I don't ski so I hung out at the hotel the second day.
The beds were so comfortable. It says double beds but they are really queen size to me. Room was spacious and clean and we were at the end with no elevator so it was completely quiet. But that could have been because the guests were well behaved and not rowdy.

The public areas were nice and the breakfast was typical for hotels that include a buffet with the room.

One of the best features of this hotel was that you could cancel on the day of arriving until 6pm. Which was helpful to us who worried that there may not have been enough snow this week to ski. Check in was easy and the staff let me keep the room until after 2pm on check out day.

I would recommend this hotel to anyone.

I stay at Holiday Inn and Intercontinental properties all over the world many times a year by choice. This property needs special attention from top management to come up to the standard of their parent company. My room was the smallest Holiday Inn room I've ever seen. It was in need of repair and paint. the shower head was old and didn't work properly. I can't recommend this hotel.

I must say that the front desk personnel were friendly and tried to be helpful. However, they are the workers and can't do anything about managements lack of urgency to keep their rooms acceptable for Platinum members and the general public.

I stayed for several days at the end of November. The staff was exceptionally helpful and co-operative. The prepared list of local dining establishments was a nice touch. The room was clean, quiet and comfortable. I always enjoy HIE for the microwave and mini-fridge they provide. The work table slides out and makes for a nice dining table as well. Even though there is not much competition in the area, it does not seem that management takes its customers at all for granted. Great job!

I stayed here for a night in July 2012 with my husband and (then)16-month old son. We were in the area for our friends' baby shower. We had a spacious king bedroom with a complimentary crib for the baby. The pool was clean and refreshing. The coffee was always fresh, and the desk clerks were unfailingly pleasant and helpful. We walked away happy to have a great place to stay for future visits.

We booked a room for 11/10/12. As teachers, we planned on visiting on a holiday weekend. We would see our friends' baby for the first time, and we were excited to spend a night in a comfortable, familiar place.

Then, Sandy hit Jersey. We lost power for five days. While we didn't sustain the catastrophic damage as nearby areas did, we lost Internet for quite a while. Our students had their homes devastated. My husband has STILL been unable to return to work, so we have no way of knowing how his students have fared, but we know their town had been hit hard. Personally, we incurred unforeseen costs due to the storm, and sadly, we had to cancel our visit to VT.

When I was able to check my email this morning, I saw a note from a booking site that our nonrefundable reservation was in effect. Panicked, I called the Holiday Inn. The desk clerk who answered, Tabitha, was calm, empathetic, and insistent that she would so our best to help us. Thirty minutes later, she called me to say that our reservation was canceled, and we would be refunded. She spent fifteen minutes talking to me, asking me about how we were doing. Though a lifelong resident of the Springfield area, she moved to New Orleans six months before Katrina, and she lived through that devastation.

I cannot adequately express how much her consideration and empathy comforted me. Knowing that the Holiday Inn Express franchise employs people like Tabitha has sealed my loyalty to them. My husband and I were more than pleasantly surprised by the chain's quality when we stayed there last July. Now, we are patrons for life.