Pretty disappointed in the service we received last night for Valentines day. I called and made a reservation on Tuesday for a table on 2/14 at 7:30pm. We showed up at 7:10 and low and behold, no reservation to be found. That's okay. I can handle one mistake with tact and grace.
We went to wait in the bar for a table after being assured that we would be seated as quickly as possible. It took 15 minutes for the bartender to even acknowledge us and take our drink order. That's okay though, they were busy, I understand.
We waited and had our drinks and eventually found two seats at a back counter top and waited for our table. No one acknowledged us or offered us a menu. I had to walk back to the front of the house and ask the hostess for menus since we were getting hungry and had been waiting for over an hour and a half. Once we had our menus we quickly decided what we both wanted to eat but, alas, no one came to take our order and despite several attempts we couldn't get the attention of any of the waitstaff.
I'm incredibly disappointed in the multiple failures of last night. Not only was it inconvenient but the poor service and multiple breakdowns ruined the nice dinner date we had planned for Valentine's Day. Needless to say- we will not be returning.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.