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“Clean & Comfortable” 4 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.0 of 5 Hotel   |   703 US Route 5 South, Saint Johnsbury, VT 05819   |  
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Ranked #1 of 7 Hotels in Saint Johnsbury
GreenLeadersGold level
Pawtucket, Rhode Island
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Clean & Comfortable”
4 of 5 stars Reviewed August 31, 2013

We stayed at the Comfort Inn & Suites in St. Johnsbury for one night on our way up to Quebec. It was a beautiful winding ride off the highway with breathtaking Vermont scenery (we could have chosen to stay on the highway for anyone who is hesitant about the back roads). We were happy with how clean, big, and nice the property was.

There are lots of food choices that were very appealing in the area. We were sad that we only had a short time and couldn't try more.

I only had two concerns about this hotel. One is that it was quite pricey, though I have to say the room was large with a fridge, nice tv, lounge area, and breakfast was provided in the morning (although we didn't partake in the breakfast ourselves). The other concern was with the Wi-Fi. I had an online exam to take that evening and was prepared to use a cable to connect in my room if the wi-fi was being spotty. Well, the wi-fi was excruciatingly slow/disconnecting. Although the website stated internet access was both wireless and wired, we were told by the front desk that they removed wired access from the rooms and they were in the process of needing to increase their bandwidth for the wi-fi. We were also told that there were a lot of students on our floor using up bandwidth, I have no idea why. Thankfully I was able to wait until late and the wi-fi connection improved so I could take my exam.

Overall, I'd stay here again for sure. I just might not do it on an exam night! The staff was very friendly, too. Also, I loved that there were recycle bins in the room!! This was the first hotel I'd seen that in and I REALLY appreciate it!

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Comfort Inn & Suites, responded to this review, September 3, 2013
Thank you for visiting St. Johnsbury and taking time to post a review on TripAdvisor. I'm glad you enjoyed our hotel and would stay with us in the future. We are currently hosting a special group that utilizes a huge amount of bandwidth. This is a very (very, very) short term situation. We just recently installed a fiber optic line which under normal circumstances provides the hotel with more than enough internet access and a plethora of HD channels.

We will look forward to seeing you in the future. Until then...safe travels.

Brett
VermontTajMahal@aol.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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423 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 29, 2013

First of all, I had NO idea Vermont was SO beautiful. The scenery around this place is incredible. The hotel itself is an older property, but it is clean, well-kept, and the staff are welcoming. Our room was HUGE. The pool was pretty big and the kids really liked it. The breakfast was the standard Comfort Suites-type breakfast, but the kids really liked that they had hot chocolate as well as coffee out. It was a great place to sleep on the road.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Comfort Inn & Suites, responded to this review, August 30, 2013
I'm so glad you love Vermont...me too! It is a beautiful area of our country to visit and even better to live here. It's been an amazing location for my wife and I to raise four children. The area is not for everyone. People who thrive on "hustle and bustle" are completely out of thier element in Vermont's Northeast Kingdom. I'm glad you enjoyed your stay and hope you will consider us again (maybe this winter for a ski vacation???).

Until next time...safe travels.

Brett
VermontTajMahal@aol.com
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RICHMOND
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 28, 2013

This was my first time staying at this location and I was very happy and impressed. I travel extensively and this was one of the best stays I have had. They couldn't have done anything more to make the stay better.

Green Features: They had recycle bins in the room and stressed enviromentally friendly situations
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Comfort Inn & Suites, responded to this review, August 30, 2013
We really appreciate you staying with us and taking time to post a review on TripAdvisor. Whenever a seasoned traveler or top contributor to Tripadvisor says we "provided one of the best stays" they've had...please know that it genuinely means a lot to all of us.

Thank you for making our day. We will hope to see you again in the future. Until then...safe travels.

Brett
VermontTajMahal@aol.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 27, 2013

The Comfort Inn in St. Johnsville is well situated near the border of New Hampshire in a beautiful area. Given the fact that it is far from any large city the highways make it very accessible. The Inn is quiet, and comfortable, with good views in any direction. There is no restaurant, except that a full breakfast is included in the price of a room.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Comfort Inn & Suites, responded to this review, August 28, 2013
Thank you for staying with us and posting a review on TripAdvisor. We really appreciate the positive review and feedback. All reviews are shared with our team members. Reviews like yours are very rewarding. Thanks!!!

We hope to see you again in the future. Until then...safe travels.

Brett
VermontTajMahal@aol.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pocasset, Massachusetts
1 review
5 of 5 stars Reviewed August 27, 2013

We were very pleased with our recent stay at the Comfort Inn & Suites in St. Johnsbury, VT. The hotel is very clean & welcoming. There is much attention to detail, which is very evident. Even free yummy cookies.
This is by far one of the very nicest Comfort Inn's we have every stayed in. It is conveniently located. Landscaping is beautiful.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Comfort Inn & Suites, responded to this review, August 28, 2013
We really appreciate you staying with us and then taking time to share your experience on TripAdvisor. Thank you for recognizing the hard work and dedication of my team members.

We hope to see you again in the future. Until then...safe travels.

Brett
VermontTajMahal@aol.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013 via mobile

This was a pit stop for us after many hours in the car. Super clean room, comfy bed, heated indoor pool, delicious breakfast. Just what we wanted. Would stay here again, and likely this winter; excellent proximity for skiing.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Comfort Inn & Suites, responded to this review, August 27, 2013
Thank you so much for letting us be your pit stop and sharing your experience on TripAdvisor. I was glad to read that you enjoyed your stay. We would LOVE to have you come back for a ski vacation. We've been waiting to announce our 2013/2014 Ski and Stay Family Vacation Packages...now seems as good a time as ever. I can announce two today and hopefully two next week. We will be running a TripAdvisor special for the next few weeks...so be sure to keep reading below (there is some "fine" print to be aware of)!

JAY PEAK and BURKE MOUNTAIN Ski and Stay Packages include:
- Overnight accommodations for TWO Adults ($10 per additional adult and children stay FREE)
- Full hot breakfast
- Use of the hotel's indoor pool, whirlpool, hot tub, sauna, arcade and fitness room
- TWO adult lift tickets to Jay Peak or Burke Mountain

REGULAR SEASON PRICING (mid-week and weekend)...........starting at $189.99 per night
HOLIDAY PERIODS AND SPECIAL EVENT PRICING.................$239.99 per night

HERE'S OUR SPECIAL TRIPADVISOR OFFER...book your Christmas week holiday ski vacation with us now and we will honor the regular season price of $189.99 per night. What's the catch??? Your reservation must be pre-paid, you cannot cancel or change the reservation without forfeiting your entire deposit and it is a THREE night minimum stay. Our TripAdvisor special is available for vacations starting between 12/25/13 and 1/1/14. Which mountain are you skiing at??? We recognize that skiing conditions vary and we don't require you to commit to Jay Peak or Burke until you are checking into the hotel. Please be sure to mention the "TripAdvisor Ski and Stay Special" when booking your reservation. We reserve the right to end, modify or cancel the promotion at anytime for any reason.

Please tell your friends! We need help rallying the troops..."the more the merrier"! Please help us make this the best Christmas week vacation ever!!! Keep in mind that if you are staying with us over New Year's Eve, St. Johnsbury puts on a great First Night event. Cold fun for the entire family!

Hope to celebrate the holiday season with you. Until then...safe travels.

Brett
VermontTajMahal@aol.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, NY
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 35 cities Reviews in 35 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 25, 2013

This was our 4th hotel in 6 nights on family vacation. By far the best. Large, clean, modern rooms with above average wifi. Kids really liked the large indoor pool and spa on the lower level. Complimentary breakfast was good. Slight downside is that the food choices nearby are very limited. The staff was outstanding. I went to the mini store in the lobby for milk and they were out of stock. The front desk clerk (Paige) went to the kitchen and got me a glass. Above and beyond! Would definitely stay here again or recommend to anyone.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Comfort Inn & Suites, responded to this review, August 26, 2013
Thank you for bringing your family to St. Johnsbury on vacation and then sharing your experience on TripAdvisor. I'm glad that everyone enjoyed their stay with us. Please know that the hotel's front desk has a one page list of area restaurants. There are twenty-seven restaurants on the list and most are within a 20 minute drive. The closest quality restaurant, Baliwicks, is approximately three minutes from the hotel. I personally share my own reviews of each dining establishments. They are broken up into catagories so that guests can easily identify the best choice for them.

We hope to see you again. Until then safe travels!

Brett
VermontTajMahal@aol.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 703 US Route 5 South, Saint Johnsbury, VT 05819
Phone Number:
Location: United States > Vermont > Northeast Kingdom > Saint Johnsbury
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Saint Johnsbury
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 107
Official Description (provided by the hotel):
This award-winning hotel is located in the heart of Vermont's majestic Northeast Kingdom. The Comfort Inn & Suites is Northern New England's best year-round vacation destination. Recent improvements include fully remodeled guest rooms, pool area, 42 inch flat-screen televisions, and an updated breakfast room. Complimentary hot breakfast is served each morning. The hotel's guests also enjoy the large fitness center, whirlpool and heated indoor saltwater pool. Vacation packages with Burke Mountain, Cannon Mountain, Bretton Woods, Jay Peak, Kingdom Trails and Santa's Village are available seasonally. ... more   less 
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Also Known As:
Comfort Hotel Saint Johnsbury
Comfort Inn And Suites
Comfort Inn Saint Johnsbury
Saint Johnsbury Comfort Inn

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