Stayed in Holiday Inn as part of a tour from Ireland and was very dissapointed. Food was terrible in the restaurant, had a meal there the first night, 12 of us and no-one was happy with the meal. Turkey dinner was freezing and when we asked to see the chef, we were informed that all chefs were gone home!! Waitress wasnt very hepful and when we complained we were treated very badly. Managerees arrived and was very defensive about the whole situation. She then proceeded to contact our holiday guide, which was wrong as this was our problem with the hotel and nothing to do with the guide who was in bed.
Very poor reaction to a genuine complaint.
Rooms were fine but overall situation with the restaurant ruined the stay.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Rutland/Killington Hotel. Ideally situated on Route 7 in Rutland, Vermont, minutes from downtown, the Holiday Inn affords you the convenience of a short drive to Vermont's most popular attractions such as ski areas Killington, Pico and Okemo, Manchester Center, Adams Farm, Vermont Marble Exhibit, New England Maple Museum, and historic villages like Rutland, Woodstock and Weston, just to name a few. If you are planning a meeting, wedding, motor coach tour, reunion or other gathering, the Conference Center is perfect for groups from 20 to 400. Our hotel banquet and catering staff's outstanding service & attention to detail, makes us a favorite in the Rutland area. For breakfast, lunch or dinner, Paynter's Restaurant offers an extensive menu for any appetite in a casual atmosphere where Kids Eat Free. Centre Stage Lounge serves a variety of fare and boasts 5 TV's so your are guaranteed not to miss a sports game. When you're away from home, you can continue your exercise regime in the Rutland hotel s Fitness Club, complete with Paramount equipment. Unwind in our indoor heated pool, two whirlpools and sauna and enjoy poolside refreshments and light dining or relax by the fireplace in the hotel lobby and take advantage of our complimentary high-speed wireless internet or business center. Businesses near the hotel: GE, OMYA, STO Corp, Carris Reels, Casella, Kalow Technologies, Killington, Okemo ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Rutland/Killington Hotel Rutland
- Rutland Holiday Inn