I've been traveling to the Killington area for 20+ years to join some friends for golf and general celebrations- this is the second time I've stayed at the Grand. It started when I arrived on the wrong weekend and without blinking an eye, and even though my room was pre-paid and non-refundable, the staff re-booked me for the following weekend. The front desk staff, especially Roberta and Yannick, were very gracious and understanding.
After arriving on the right weekend I settled in. The staff is friendly and the resort was busy with a large wedding on Saturday. After a delightful visit to the spa (good fitness center, steam, sauna, pool and multiple whirlpools) I realized that my room was ground zero for all the wedding guests- so I placed a quick call and asked to be relocated. Yannick, once again, quickly accommodated my request and even upgraded me so I would have a quiet room and get a good nights sleep before my drive home the next day.
The entire staff, including the valets, Kathy in the gift shop, Chris, Alex, Joe- all pleasant, ready to help and welcoming. The spa staff is great and my massage with Kimberly after three days of golf was exactly the right thing.
I can't wait to go back next year!
- Also Known As:
- Killington Grand Hotel Killington
- Killington Grand Resort
- Killington Grand Hotel
- Killington Grand
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