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“Biggest Loser 15k race weekend” 4 of 5 stars
Review of Killington Grand Resort Hotel

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Killington Grand Resort Hotel
3.0 of 5 Resort   |   228 East Mountain Road, Killington, VT 05751   |  
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Hotel amenities
Special Offer
Adventure Center Deal
Ranked #3 of 13 Hotels in Killington
Certificate of Excellence
Utica, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Biggest Loser 15k race weekend”
4 of 5 stars Reviewed September 11, 2013

Our stay was short ( 2 nights) but it was relaxing. The room was very comfortable....a bit small but we weren't there to stay in the room. The outdoor pool was a big plus....it is heated and felt so good even though the temps in the evening were cool. The only negative to or stay was when none of our card keys worked the day after checking in and our room seemed to be the farthest one away from the lobby. There was no phone on the floor so we had to go down to the lobby. Someone was supposed to come up and check the lock but no one did....so down to the lobby we trudged again. We looked like a bunch of homeless people in the hallway. I still don't know what the issue was but we did get back into our room. Using our cell phone to call the 800 number did no good....it sent us to a central reservation. After the 15k (we had already checked out), we used the showers in the spa area before we left for home. Wish that we could have had a slightly later check out time but the front desk was adamant about the checkout time....no leeway....not even an hour.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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350 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Elkhart, Indiana
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed September 4, 2013

My husband and I ran away for a 3 day ski adventure in January 2013 and stayed at the Killington Grand Resort Hotel. The ski resort was absolutely amazing and kept us busy all day. The hotel had an outdoor heated pool and hot tub that overlooked the mountain, which made us EXTREMELY happy after a long day of stressing the muscles on the slopes.
The room we stayed in was VERY small and not very memorable. We don't need much because we did not plan on spending much time in the room, but I think we expected a little more because of the name of the hotel itself. The bed was very uncomfortable and did not make us feel cozy after being sore.
The ski out / ski in feature was exactly what we were hoping for and everything was close by. Overall, the hotel was very nice and the trip was fun...but living up to the word "grand" may take a little more work.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, Rhode Island
Level Contributor
143 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed August 30, 2013 via mobile

We stayed during Labor Day weekend and following week. We had a one bedroom suite consisting of a joined hotel room and a studio with full kitchen. The hotel rm has two queen beds and the studio has a full kitchen with dining area plus living space - not huge but more than adequate for two. The studio side has a queen Murphy bed. Two more adults would be tight but two kids maybe OK. Good furniture - comfortable. Outdoor pool - heated, good size, open year round. Ski lift right next to hotel. Friendly staff. I'd stay here again.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, Vermont
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 1, 2013

Stayed 1 night (for a conference) in a murphy bed room and would never do that again. I enjoy a firm mattress but this was like sleeping on plywood, simply the worst night sleep I have ever had in a hotel.

While the health club, pool, sauna, bathroom amenities were what would be expected, if not better, from a mountain resort; what took me by surprise was the in room coffee. Having New England Coffee in the room would be like having a brick for a pillow. This is simply the worst coffee around and to have it in this level of a resort, in a state well known for great coffee this was very disappointing.

Overall if I were to go back for pleasure I would likely stay in a nearby condo and not the Killington Grand.

Room Tip: Don't get a murphy bed room.
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  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KGHdhall, Manager at Killington Grand Resort Hotel, responded to this review, September 2, 2013
Dear Andrew B, I appreciate your honest feedback about your stay during your conference. Feedback like yours does give us the opportunity to review some of the products and amenities that we offer and see what may be better received by our guests. I can also understand the importance of getting a good night sleep and can ensure you that we have a good variety of bedding options including studios with platform beds, suites and rooms with box spring type beds. So when you come back again please do not hesitate to contact me at dhall@killington.com and I will be glad to talk about all of the options available here.
Best Regards
Duane Hall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy, New York, United States
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 31, 2013

Wonderful hotel.

Great views of the mountains. The kitchenette was great. Had everythign you could want or need.

Stayed here overnight Saturday for a road race on Sunday. The hotel allowed me to come back after check in and use the pool/hot tub area. What a nice treat!

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KGHdhall, Manager at Killington Grand Resort Hotel, responded to this review, September 2, 2013
Dear Nikki A, Thank you for staying with us and I hope we will see you again at your next road race.
Best Regards
Duane Hall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amityville
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 30, 2013

We were at this Hotel for a friend,s daughter's wedding. The wedding ceremony was on top of Killington Mountain....its was very scenic..The reception followed in the Grand Hotel....staff very accomadating and attentive. Great crabcakes, chichen satay and spring rolls for the cocktail hour. Bride and groom picked a barbeque buffet....buttermilk fried chicken tender and warm , ribs were fall of the bone.. Next morning we were invited to a buffet brunch.. all entrees were warm,well prepared and plentiful. The blueberry pancakes were my favorite. Staff also very attentive. A good time was had by all at this scenic venue. Did get to see the bridal suite which was a one bedroom suite with plenty of room with a lagre deck overlooking the Snowshed ski area. appeared clean and nicely appointed.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KGHdhall, Manager at Killington Grand Resort Hotel, responded to this review, September 2, 2013
Dear Karen K, Thank you for sharing the experiences that you had during your friend’s wedding at the Grand. I am glad to see that you enjoyed the food presentations that were offered as well as witness the picturesque views from the vista. I hope you will be able to come back and visit us again, so you can experience for yourself all of the amenities that we have to offer.

Best Regards
Duane Hall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 26, 2013

We just got back from a long weekend at the grand resort hotel. The customer service was top notch especially the staff at the front desk. We got there early after a long drive and our room was ready. The room had a lovely view and AC which was great since it was so hot. The hotel is pretty quiet in the summer but there is a nice gondola ride up the mountain and you can hike down some trails. There are a lot of nice towns to visit around Killington which is pretty shut down in the summer.

Overall the hotel was comfortable and the room was clean and nicely furnished. The bathroom was tiny but updated and clean.

Room Tip: Get a room in back with a nice view of the mountains.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KGHdhall, Manager at Killington Grand Resort Hotel, responded to this review, September 2, 2013
Dear DCtraveler93, I am glad to see that you enjoyed your vacation to Killington, and was able experience the mountain and the surrounding community. I appreciate your comments about the staff and will be sure to share your feedback with them. Thank you again for choosing to stay with us and I hope you are able to return this winter to see all that the mountain has to offer.
Best Regards
Duane Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Killington Grand Resort Hotel

Address: 228 East Mountain Road, Killington, VT 05751
Phone Number:
Location: United States > Vermont > Killington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in Killington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Killington Grand Resort Hotel 3*
Number of rooms: 200
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Also Known As:
Killington Grand Hotel Killington

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