As with many of the prior reviewers, we are locals who have eaten here often, mostly for weekend brunch, or sometimes just to get a latte from the coffee bar. While the food itself is usually quite good. The service is almost uniformly terrible. This is not just a single bad experience, but multiple visits over the course of the past year. The staff is slow to seat you, slow to take your order, and unfathomably slow to make espresso drinks. It is strange because it always seems like there are a ton of staff around, but nobody seems to be doing anything, or attending to customers. It has become a running joke for us, "let's stop for a latte and see if we can get out in less than 20 minutes."
The folks who run this place seem very nice, and I want them to succeed. They seem to be spending a ton of money revamping the place. A much more affordable investment in better staff and better training might be a better idea.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.