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“Nasty!!!!” 1 of 5 stars
Review of Smugglers' Notch Resort

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Smugglers' Notch Resort
3.0 of 5 Resort   |   4323 Vermont Rte 108 S, State Route 108, Jeffersonville, VT 05464   |  
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Hotel website
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Hotel amenities
Ranked #1 of 2 Hotels in Jeffersonville
Rhode Island
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Nasty!!!!”
1 of 5 stars Reviewed February 23, 2009

I just returned from a trip to Smugglers Notch. Not good. We stayed in Norland...it was like camping. The stairs leading in were made of wood and in need of major repair. My Husband slipped and fell twice carrying in our luggage. It was a huge process to unpack. There were about 40 stairs and 2 sets of stairs to get to our room. No elevators at all. The room looked was bad......potato chip crubs were all over the floor, and when my son climbed into bed the sheets were inside out and did not fit the twin bed. They were to short by several inches!!! The pillows were horiffic...all stained and nasty and the blankets were filthy. There is no maid service, just a closet opened in the hall. I felt like I was living in a dirty dorm. The halls and stairs were filthy. The skiing was okay. The lifts are painfully slow!!!! If you are looking for a fun lodge to hang out in this is not the place. there are a few restaurants, but no bar, or lodge with a fireplace.....The kids went in the pool, which was fine. It did stink very badly of chlorine. The fun zone was fun.....there was just NO parking at all. We had to walk everywhere in freezing like blizzard conditions!!!!! We had dinner at the Moose Lodge one night.....very expensive mediocre food. It was $8.99 for a kids meal!!!!! When you leave your room you are expected to strip the beds and vaccum. The vaccum did not work at all. I called housekeeping and they came with a new bag...only to find that there was no bag in the vaccum...it was filled with dirt and lint!!!! I will not be going back here....it was awful!!!! The rooms had internet, but you had to pay $10.00 per day.

  • Stayed February 2009, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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539 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • English first
  • French first
  • German first
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English first
florida
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 9, 2009

This was our second ski vacation to smuggler's with two children ages 3 and 5. This year we stayed 7nights in the North Hill Community at the Tamaracks - I highly recommend upgrading to the premium units which are newer and cleaner. They also have access to the indoor water park with slides and splash areas for the little ones - which was great. I wish we had known about that last year. Last years Mountain Laurels unit just didn't compare. The resort is great for families, ski instructors were fabulous and worked hard to get our 3 year old skiing. After the third day she was on the lifts and the pacifier out of her mouth. Lots to do for little ones from skiing, tubing, bouncy houses, water parks. Snow was good, lifts still slow, but a great mountain for kids and familes. Plenty to do. Can't comment on restaurants because we ate in. But would definitely recommend it for families that don't want to go out west.

  • Liked — spaciousness
  • Disliked — couldn't open the gas fireplace door
  • Stayed February 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dracut,ma
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2009

I had researched and thought I had found the perfect family getway but was greatly disappointed. Upon arrival, check in was rude. The town home I requested -3 bedroom, 2 bathroom with fireplace was changed. The whole weekend I discovered Ice skating, cross country skiing and snow shoeing was not open due to lack of staff. The hot tubs were cold. Shuttle drivers would not drive you to your town home with out you calling them first-so you stand outside 10 mins waiting for no reason. My whole family looked forward to this trip-while driving home my 11 year old son stated "Smuggler's notch was the worst place we ever stayed." We all agreed!!

  • Liked — Nothing
  • Disliked — service personal rude
  • Stayed December 2008, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 28, 2008

Perfect location for fall colors. It's close to Stowe and Jeffersonville. We booked thru RCI and were given a very nice and large 2bd, 2ba with full kitchen. There are many activities for families year round.

  • Liked — The location of the resort and the size of the accomodations
  • Disliked — The casual dining restaurant
  • Stayed October 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Atlanta, Georgia
Top Contributor
85 reviews 85 reviews
41 hotel reviews
Reviews in 57 cities Reviews in 57 cities
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed December 2, 2008

We were given a new unit and it was great. Smuggler's Notch is located about 5 miles from Jeffersonville, so take plenty of supplies along..........

  • Stayed November 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Washington Twp, NJ
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 12, 2008

We stayed in a premium unit in the North Hills section. For starters we went in the fall which as I understand is the most affordable time to visit. Based on this we were very happy with our stay. Based on the amenities/accomodations I am not sure if I would pay the higher prices during the peak season. Keeping in mind that we were travelling with 3 kids under 3 we weren't able to take advantage of all the resort had to offer. The resort was at it's quietest with only 2 restaurants open during our stay. The views were amazing and the accomodations were very clean and upscale (again having paid for the premium accomodations). Being in the off-peak season there is not a ton to do but we did take advantage of the indoor pool and went on day trips to Ben & Jerry's and Vermont Teddy Bear factory. It does seem like there is a ton to do in the Winter and Summer months so for a family vacation it is definitely worth a visit!!

  • Stayed October 2008, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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ottawa
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 20, 2008

We visited Smuggler's Notch resort with our two small children in September and had a great time. We rented a condo in the Eagles North Community and it was beautiful. Kitchen with granite countertops, main bedroom with ensuite, steam shower and jacuzzi tub. The resort facilities (pools, splashpads, tennis courts) were all well maintained. The one downside was that on our last night, the unit above us was occupied and there was a fair amount of noise - you definitely want to get a unit on the top floor if possible. Will definitely return.

  • Liked — Condo was fantastic
  • Disliked — Desk staff was okay, but not great
  • Stayed September 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Smugglers' Notch Resort

Address: 4323 Vermont Rte 108 S, State Route 108, Jeffersonville, VT 05464
Phone Number:
Location: United States > Vermont > Jeffersonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Jeffersonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Smugglers' Notch Resort 3*
Number of rooms: 303
Official Description (provided by the hotel):
Smugglers' Notch is a year round mountain resort offering acclaimed programs for families and seasonal activities including alpine and cross country skiing, snowboarding, snow tubing, and snowshoeing; enjoyment of 8 pools and 4 waterslides; guided hiking; children's programs and a zip line canopy tour. The resort village amenities include condominiums with fully equipped kitchens, restaurants, a child care center, two teen centers, a country store, a sport shop, a massage center, and winter ski & ride equipment rental and tuning/repair facilities. Smugglers' is nestled in Vermont's northern Green Mountains about 50 minutes from Burlington, Vermont. ... more   less 
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Also Known As:
Smugglers` Notch Hotel Smugglers Notch
Smugglers' Notch Resort Vermont/Jeffersonville

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