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“Family vacation in August” 5 of 5 stars
Review of Smugglers' Notch Resort

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Smugglers' Notch Resort
3.0 of 5 Resort   |   4323 Vermont Rte 108 S, State Route 108, Jeffersonville, VT 05464   |  
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Hotel amenities
Ranked #1 of 2 Hotels in Jeffersonville
South Burlington, Vermont
1 review
1 helpful vote 1 helpful vote
“Family vacation in August”
5 of 5 stars Reviewed October 23, 2011

We stayed at Smuggs' in August; we all had a wonderful time!!! Kids enjoyed the waterparks, camps, movie in the green, bingo & funzone. Parents enjoyed watching the kids have a blast while we were free to explore, enjoy meals together and hike as well as spend time with the kids.

Room Tip: We stayed at Sterling Loft #8. Our condo was a one bedroom with a private bedroom for the parents...
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  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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620 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 4, 2011

My husband and I stayed in a studio suite in the East Village for a weekend. The location was excellent and we could walk to the restaurants and shops in the activity centre.

The centrally located accommodations are older and they haven't been updated. The more distant villages are far newer. Our room was definitely dated (decor from the 1970's), but it was very clean and comfortable. The kitchen was well equipped with dishes and baking supplies. The bathroom was older and the jacuzzi bath didn't work.

Although the decor was dated, the room was very comfortable and quiet and we enjoyed our stay. We ate in the Morse Mountain Grill twice and enjoyed our meals. The resort has a variety of amenities (pools, hiking trails, tennis) and it's well laid-out. It's close to some beautiful hiking areas and to the tourist town of Stowe.

A few drawbacks. The pool/fitness rooms can only be used by the residents staying in the adjacent "village". Therefore, if you want to use the splash pad pool in the North Village, then you will have to be sure to book accommodation in that village. This is not clear from the website or the brochures, although it may be made clearer to the time share owners.

Also, the room lacked some of the items that you would expect to find in a hotel. Our room had no shampoo, kleenex, coffee filters or hair dryer. Be sure to bring these items or you'll be making an early run to the store.

Overall, the resort has some excellent amenities and a variety of accommodation. Some of the accommodation is older and dated. Other accommodation, while newer, might be a bit far from the amenities for the kids. My advice would be to select the area that you want, and then be sure to reserve that location when booking.

Room Tip: Be sure to specify the village that you want
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  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
224 reviews 224 reviews
58 hotel reviews
Reviews in 49 cities Reviews in 49 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed October 3, 2011

After reading the negative reviews I was apprehensive about our stay, however, it was very enjoyable and we had no complaints. We stayed in a two bedroom/two bath in the Willows. While the condo was away from the main area it was so peaceful and quiet. The condo itself was beautiful, large, well kept and clean. We used this location as a base to explore northern Vermont and it worked out very well. The few staff we encounted were very pleasant and helpful. Given the time of the year during the week it was almost deserted but towards the end of the week more guests arrived. The folliage was the best in the area. It was a great stay.

Room Tip: We took a previous reviewers advice and stopped for groceries in a town with a grocery store prior...
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  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 1, 2011

We had a condo that slept 10, but only has two bedroom. It was very homey. Nothing like a hotel feel at all.We had to walk up three flights of stairs to get to our room. Forget it if you forgot something up stairs. Bring the Luggage and groceries up was a challenge too. Especially if your on vacation. There is a lot of walking around the grounds, unless you rental a golf cart $$$$. The shuttle is a availble( the drivers are very nice) but sometimes they have to drop you a distance from the pool or were ever you are going and you have to climb up a hill with all your pool gere or stuff. The pools are lovely once your there. Vermont is very beautiful. Don't expect the white house, just expect a very family friendly BBQ kind of campish family vacation.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
107 reviews 107 reviews
25 hotel reviews
Reviews in 51 cities Reviews in 51 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed September 25, 2011

Went for the first time this past August. Our condo was terrific. Well outfitted with cooking equipment, towels, blankets, even laundry detergent. We had a 2 BR condo which had a king room with a small balcony connected to a room with twin beds and a trundle. Baths a bit old but kitchen brand new. Bedroom and living room was fresh and comfortable. Big dining table. Living room had a comfy couch that was a pull out and balcony and fireplace. Small mudroom space would be useful in winter. We really enjoyed the family walks and hikes. The leaders were very friendly and knowlegeable. Our 8 yr old loved karaoke night, sing along and marshmallow roast, movie at night on the green, the kid zone with arcade game and inflatables (bouncy room) and swimming in all of the pools and trying out all the cool slides. There is even a family hottub. We also swam up at the lake and tried to fish. It was COLD but lots of fun to swim out to the platform. She also loved calling for a shuttle ride and sometimes getting a lift on the golf cart.

We did the giant swing ride which is pretty exciting and scary and fun. :)
The Hearth and Candle restaurant was very good and I recommend it.

Lots of little things are well done. There is a little stream (was behind our condo) and you can walk along there and find stones and see wildlife. The kind of stuff I did when I was a kid. They have playgrounds for the little ones and bbq grills available for use near each condo building. A washer/dryer was conveniently located outside our unit and I think we were the only people who used it during the week that we were there.

Now for the negatives.
1.We cooked in a few times. Bring food with you because the small grocery is very expensive. Bringing the food from NJ was a bit of a pain.
2.The Mountain Grille was terrible - my 'locally sourced sustainable' burger was inedible. The quinoa salad was freezing cold from the fridge and tasteless.My husband's lunch was no better. I would rather skip a meal than eat there, seriously.
3.The staff at the activity desk is a bit clueless. We got lots of bad info on what activities were availalbe when. We were there the week of Hurricane Irene, so naturally, there were some changes in scheduling etc. But the staff gave us clearly incorrect info and several occasions which we planned our days around. That was disappointing.

If this wasn't so far from our home I would come again and try skiing. But its a bit far. This resort is not cheap but I think you get your money's worth. We declined daily maid service and saved some bucks and you really get plenty of linens so you can easily do this. If you want a resort that has activities for kids of all ages which you do other things, this is a great option. We met many folks there who did this and were pleased. We did not take advantage of the camps because our daughter had been in camp all summer and this was our time together. I think when she is older she might want to come back and do the high adventure camps which have lots of cool activities for tweens/teens like a high ropes course.

Room Tip: Condos that are centrally located are easier to access activities which is helpful if you have small...
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  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 25, 2011

I would give it 2 1/2 star rating but it is not available on Trip Advisor.
Smuggler's Notch area of Vermont is beautiful. We are staying here at the end of September and the fall colors didn't disappoint.
Our unit is in the east village, Villmark Sauna building (sauna not working). The 2 bedroom unit is very large and will sleep 10 people. It is in great need of an update. The furnishings would be comparable to a Super 8 Motel. It is very clean (although there is an odor) and the grounds are very nice.We love the location of our unit as we can hear the stream running and it is private.
There is quite a bit to do or just relax take in the scenery. I would come back to this facility but not unless I could get one of the newer units.

Room Tip: Ask for a room in the newest part of the resort
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poolesville, Maryland
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 15, 2011

Nice but be careful

Best things about resort: This resort is located in the beautiful mountains of Vermont. It's location is in close proximity to many of Vermont's attractions. The staff were very friendly and helpful. They provided information about what to see and do in the area. The West Hill Community units are wonderful.

Best attractions or restaurants nearby: Burlington Market Street, Trapp Family Resort and it's brew pub restaurant (eat outside on the patio), scenic drive around Lake Champlain and Grand Isle, Harrison's restaurant in Stowe, driving through the Notch, Mt. Mansfield gondola, Shelburne Museum and Farm

We enjoyed our stay at this resort very much. However, one must be careful when making a reservation as to what "community" your reservation is for. There is a big difference between "communities" in this resort. We booked our unit through RCI Extra Vacations. When we made the reservation, we were told that our unit would be assigned to us by RCI. We asked about the quality of the units and were told that they all were very nice. However, when we arrived, we were not happy with old, dumpy Village East Community where we were supposed to stay. It is very old and in much need of renovation--certainly not Gold Crown status. When we asked for an upgrade, the staff was very accommodating and helpful. We were upgraded to West Hill Community. This review is based on our unit in the West Hill Community.
Our unit was spacious, well furnished (except for the living room sofa), and quiet. We had a huge bathroom with a jetted tub/shower. The bedroom had a very comfortable king size bed. There was lots of storage space and a very large porch with nice furniture. One bedroom units in this community face the parking lot but there were still nice views to be had because of the way the buildings are configured. This community has it's own pool and it was very nice. We did have access to other pools in the resort but did not use them. The staff was very helpful--especially about road conditions in the area due to Hurricane Irene flooding. The market store in the resort was well stocked--if somewhat expensive.

Room Tip: Be sure to ask how old the unit that you are reserving is. The newer the unit, the better the unit...
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Smugglers' Notch Resort

Address: 4323 Vermont Rte 108 S, State Route 108, Jeffersonville, VT 05464
Phone Number:
Location: United States > Vermont > Jeffersonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Jeffersonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Smugglers' Notch Resort 3*
Number of rooms: 303
Official Description (provided by the hotel):
Smugglers' Notch is a year round mountain resort offering acclaimed programs for families and seasonal activities including alpine and cross country skiing, snowboarding, snow tubing, and snowshoeing; enjoyment of 8 pools and 4 waterslides; guided hiking; children's programs and a zip line canopy tour. The resort village amenities include condominiums with fully equipped kitchens, restaurants, a child care center, two teen centers, a country store, a sport shop, a massage center, and winter ski & ride equipment rental and tuning/repair facilities. Smugglers' is nestled in Vermont's northern Green Mountains about 50 minutes from Burlington, Vermont. ... more   less 
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Also Known As:
Smugglers` Notch Hotel Smugglers Notch
Smugglers' Notch Resort Vermont/Jeffersonville

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