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“We are still feeling the afterglow” 5 of 5 stars
Review of Castle Hill Resort And Spa

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Castle Hill Resort And Spa
3.5 of 5 Resort   |   2910 State Route 103, Junction Routes 103 & 131, Cavendish, VT 05142   |  
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Hotel amenities
Ranked #1 of 2 Hotels in Cavendish
Andes, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“We are still feeling the afterglow”
5 of 5 stars Reviewed December 16, 2011

My husband and I just returned from our annual holiday trip to the Castle Hill Resort & Spa in Cavendish, Vermont. We were greeted with warm and friendly smiles when we arrived in the lobby which was decorated with impeccable good taste. The ceiling high Christmas tree created a feeling of awe and wonder for the two of us as Carmen insisted on helping to carry our luggage to our favorite suite, room one. In fact the entire staff was professional. Always striving for perfection. We get a real sense that this comes from the heart.
Chef Alfonse prepares wonderful stuff to eat. We both splurged on his exquisite dishes like, Prince Edward Island Mussels sauteed with chardonnary, fresh tomatoes, scallions and fennel butter, the herb roasted sea bass with lobster, fennel and sweet corn confit risotto cake or the slow roasted rack of lamb with fresh rosemary and mustard crust served with mint merlot sauce. Heaven.
We used the heated outdoor pool just to say we did (wearing hats on our heads) and enjoy visiting the many sites that Vermont has to offer. The Castle Hill Resort is a perfect location for taking day trips to various places. We plan to visit this beautiful place again.
Brenda Reeser
Andes, New York

Room Tip: All the rooms are different. We enjoy the suite but were able to peek into room number eight which...
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Any
English first
Southern Califorina
1 review
4 of 5 stars Reviewed November 28, 2011

We stayed at the "Castle" for just one night. We arrived around 4pm and left the next day at checkout. We stopped in after spending 4 days in NY and left the "Castle" to spend another 3 days in Boston, so it was our little relaxing break between 2 big cities. It was perfect. There wasn't an elevator, but we didn't mind it at all. Our room was room #1 and was gorgeous. Had a separate living room and an amazing bedroom with a 4 post bed. We had a view of the road out front...we enjoyed the view very much and didn't hear any of the street noise at all...except for the train that only went by once. The staff was very friendly and helpful. The assisted in taking our luggage upstairs. I really can only review the room and the service, as we did not eat dinner at the restaurant on site, but the menu looked really good. We did use the pool and jacuzzi and the gym. I was really impressed with how nice and new all the gym equipment was!! The grounds surrounding the "Castle" were very nice too...we went for a small walk in the morning, but the trail wasn't really very long at all. Overall, we enjoyed our stay and although we live far away in CA, we do plan to return for a visit. The only suggestion I would make is try and find out the details of the room you're staying in. We actually went with another couple and paid the same amount. The room they were given was just a standard room, while ours was HUGE with the living room. Our room was so romantic, my only regret was not staying longer.

Room Tip: We stayed in room #1.
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Northbridge, Massachusetts, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 21, 2011

Got a Groupon at $99 and $25 spa discount which we did not use. We thought the Castle was charming. We were in Room 12, 3rd floor. It was clean, quiet and spacious, candles in the fireplace was a nice romantic touch. The outdoor pool and whirlpool were a treat, and the robes provided came in handy. Dinner at the restaurant was convenient and good, although pricey (including drinks). If we stayed there again in the future, I would adventure out to Ludlow for dinner. We went to a local restaurant for breakfast, which as delicious. I found the staff to be very nice, helpful and accommodating.

It's definitely not a 5 star resort as I know them to be, perhaps a 3 star would be good, but a nice 3 star. I'm surprised at all the negative reviews and was nervous about what to expect. Needless to say, we were both pleasantly surprised and enjoyed our nice evening in the mountains of VT.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
80 reviews 80 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed November 18, 2011 via mobile

I must begin by saying I got a Groupon to visit and perhaps that is why I was put into such a horrible room I this old stone home, built in the early 1900's; calling it a castle is laughable other than it was built with stone.
My room (#6) was clearly in what once served as quarters for the help. It was in a corridor with maintenance closets and very shabby carpeting. It was also directly over the kitchen. This helped with the heating issue which I will mention later in the review.
The bathroom had a nice big soaking tub with jacuzzi jets but no shower which was a deal killer for my husband.
The heat (or A/C) is delivered thru this huge, very loud gizmo on the wall. We called maintenance to see if we could do something to reduce the horrible racket unfortunately our only option was to turn it off and not have any heat. We chose this option figuring at least we could get some sleep, even if the room was cold, which it was.
Dinner was another disappointment. We were given a menu with only 3 full course options; all of the appetizers were seafood, which I am alergic to, except one cheese thing. My husband and I did not have appetizers yet there was no reduction in the menu price: $54 for rack of lamb, $52 for a steak. Are you kidding? Perhaps in NYC but in the middle of VT, directly on a highway? No way.
The food was fine, just extremely over priced. As we were leaving I saw a menu posted outside the main door, with individual prices for appetizers and salads, along with lower priced entreés: we were not offered that menu.
There was no one to help with our bags. When I called to say we were checking out, I was not asked about our stay or thanked for coming. Zero customer service!
This place does not come close to what they advertise; luxury and elegance are two words I would NEVER use to describe this place. I am thankful we were only there for one night.

  • Stayed November 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 15, 2011

Castle building was clean and well cared for. Due to a very late check in, we did not have very much interaction with the hotel staff. Our room was on the top floor, lots of room and a comfortable bed. We did not eat here or use any of the facilities, had breakfast downtown in Ludlow at The Hatchery. Had it not been for the Groupon deal we had, I would not have thought to stay here. Although the Castle building is very nice to look at, it does not seem worth the $299 a night. I would stay again if the price was right or I was there for an event, but not for $299.

Room Tip: we had to book very early to be in the Castle building, otherwise they only had rooms in the condo s...
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  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2011

My 12 year old niece and I had a wonderful experience here last weekend. Dinner was served by a roaring fire in the billard room. We had a fantastic grilled chicken caesar and then shared a chocolate mousse cake dessert by the fire in the Library. Tom played piano and sang us a few songs. The waitstaff was attentive and friendly. Breakfast in the morning was perfect in the sunny front breakfast room. Then we went next door to what must have originally been the stables and has turned into an Aveda spa. The pool was the perfect temperature as well as the jacuzzi. All in all a fun weekend. We stopped at the Vermont Country Store and then Manchester on the way home.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 31, 2011

There must be a big difference between the accommodation in the Castle Inn and Pointe Hotel.

We got a Groupon early April for one night stay for $99 and called the resort right away. Then found that the only one available weekend stay for the Castle room was in the last weekend of October. So I grabbed it. I am glad we could get a Castle room.

When we arrived, the foliage was almost gone and the snow storm was coming. I was a bit nervous wondering if it was a good choice to come here, especially after reading many negative reviews in Tripadvisor. The check in was processed at the Pointe Hotel on route 103, and the Castle Inn was right behind the hotel on the hill. The Castle building looked more like a classy stone house from outside and smaller than I thought. The moment we walked in the Castle building, however, I was glad we came.

All the interior woodwork was absolutely stunning and the original plaster decorated sealing was reserved beautifully. There was no one to greet us when we walked in, so we walked around and found the way to our room. It was a castle queen room as stated in Groupon, in the second floor. There was no elevator in the building, so people with heavy luggage or difficulty with stairs would have a trouble.

Our room was not huge but clean and classically appointed with a lovely queen canopy bed and three chars, as well as a flat screen TV, a coffee machine, and two complimentary bottles of water. I assume that the bed was antique because the mattress came high above the floor. The room had a Gothic feel with a mountain view in the distance. The bathroom was tiny and no tub, but everything was in working condition. I felt comfortable and liked our room very much.

Then we explored the building a little. There was a piano and a fireplace in the library and the other side was a classy and beautiful restaurant. The woodwork inside the building was astonishing. One lady was guiding some guests in the building, and another young lady, Nicole, offered us a mini tour of the building. She was very sweet and kind and said the mansion was built 1905 by wealthy Vermont governor.

We did not have a chance to use their spa or restaurant because of another plan we had, so I cannot comment on those. We did enjoy our stay and would love to come back if we get the same deal again.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castle Hill Resort And Spa

Address: 2910 State Route 103, Junction Routes 103 & 131, Cavendish, VT 05142
Phone Number:
Location: United States > Vermont > Cavendish
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Cavendish
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Castle Hill Resort And Spa 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Luxury and elegance are the words best used to describe Castle Hill Resort and Spa in Ludlow, Vermont. Located in the lush Green Mountains, the resort is a member of the prestigious “Small Luxury Hotels of the World” and listed on National Register of Historic Places.The full-service Castle Hill Resort and Spa features a unique collection of 10 Castle rooms, which exude timeless elegance and luxury. Each room has its own layout, architectural elements, and character, and is warmly decorated and furnished with period pieces. ... more   less 
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Also Known As:
Castle Hill Resort And Hotel Cavendish
Castle Hill Hotel
Castle Hill Resort And Spa Vermont/Cavendish

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