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“Relaxing and comfortable” 4 of 5 stars
Review of The Pointe at Castle Hill Resort

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The Pointe at Castle Hill Resort
3.5 of 5 Hotel   |   2940 Route 103, Cavendish, VT 05142   |  
Hotel amenities
Ranked #2 of 2 Hotels in Cavendish
Boston, Massachusetts
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Relaxing and comfortable”
4 of 5 stars Reviewed October 20, 2013

The room was perfectly nice and the front staff did their best to accommodate us. The castle above is a must see; the rooms are beautiful and carefully renovated.On the other hand, I do not think the food there is a good value, even with the coupon. Within two miles there are better options.

We had a triple A coupon. so this was a good value at $79 midweek. My complaints are small: the first being that the hotel is right on a highway, so the whoosh of traffic is always there.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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242 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Any
English first
Cazenovia, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed October 15, 2013

Nice facility, location, grounds. Could be a great destination if there is more emphasis placed on hotel security, cleaning, housekeeping, and general management processes and procedures. Great location in between Manchester and Woodstock. Be sure and see Woodstock.

Room Tip: Our courtyard view suite was that of looking at another wing of the hotel. Ask specifically about v...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 26, 2013

We stayed at The Pointe in a very nice King room. It was quiet, comfortable and clean. Parking is all around the building with keycard access from several doors for convenience. The best part was being able to use free of charge the pool, sauna, health club, yoga classes and tennis courts at the top of the hill at Castle Hill. We took our car up the hill but many people walked the steep driveway. The people were friendly, and the pool very quiet. Several children were with parents who really kept them quiet and there was NO running around bothering others. There was even a private place above the pool surrounded by trees for coupes to get a little private time while sunning and being close to a cooling swim. Excellent behavior was expected. We were there in early August and few people at the pool made it very enjoyable. Many people said that Castle Hill's restaurant was very good but quite pricey. The grounds are very well maintained and the service excellent.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westfield,MA
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 8, 2013 via mobile

Check in was quick and easy. Room was clean and pleasant. Great location. We had the room at the end of the hall and based on other reviews I was nervous about the noise. But it was fairly quite. We were barely at the hotel so I can't comment on the amenities as we didn't use them. But a keurig and fridge in the room was an added bonus. Overall, worth the $100/night price from groupon

Stayed September 2013, traveled as a couple
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Florida
Top Contributor
402 reviews 402 reviews
50 hotel reviews
Reviews in 133 cities Reviews in 133 cities
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed August 31, 2013

The first impression is quite nice and the front desk staff was friendly and informative. I'm not sure about 3.5 stars, but it definitely merits three.

We usually reserve a king room but got a deal on a hotel website and ended up with a double queen, which actually worked out well. The extra bed became ideal space for easy access to all our luggage.

Everything seemed new and well maintained. The furnishings were early American and provided for cozy ambiance.

The bed was very comfortable, but the pillows were half-size and far too soft.
The room darkening curtains facilitate sleeping in.

The hotel provides Aveda shampoo, conditioner, and bar soap, but there was no body lotion. I don't think I've ever stayed at a 3-star hotel that didn't provide skin lotion.

The bathroom is small - not much room for personal care items - and the tub is too narrow.
One of our key cards didn't work, and the other worked sometimes.

Another missing feature was a full length mirror - always noticeable when it's not there.
There was a mini-refridge, but no microwave.

We loved the Keurig coffee maker, but there was no Half & Half, so you either drink your coffee black, use fake powdered creamer, or make a trip to the lobby to find the real stuff.

I got up and closed the bathroom door at 6:00 a.m. when the shower in the adjacent room came on with a roar.
I could also hear hall noise as people were leaving in the morning. The rooms don't have good soundproofing.

At check-in, the front desk gave us two $25 coupons for the spa up the hill. A couple's massage is normally priced $250 so, had we used the coupons, it would have been $200.

We were also given a $25 coupon for the restaurant on the hill. Neither of us are enough of a "foodie" to spend a hundred fifty bucks eating a meal, minus discount.
We did check out the restaurant though, for grins. It seemed stuffy, pretentious. I wouldn't have enjoyed it at half price.

For what we paid, the room was a good value. I would have been dissatisfied had we paid full price.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hartford
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 29, 2013

I am out 100 nights a year. I got this for $65 plus on priceline. its close to 3.5 stars. The property is quiet and rooms are good sized. I asked for an upgrade and was put in a king with bunks even though alone. I ordered "carry out" from the restaurant up the hill and it was excellent though limited menu. There is also room service. There were negative reviews of the restaurant up the hill but if I did not have a major project to work on i would have eaten there. The ambiance is incredible. I would stay on this property again. Ludlow is 2 miles down the road and the restaurants were packed. Many good options.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Top Contributor
252 reviews 252 reviews
46 hotel reviews
Reviews in 83 cities Reviews in 83 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed August 25, 2013

I got a Groupon for this hotel, so we took a girls' trip up to the area. The hotel was easy to find and right off of the main road. The building struck us as more motelish than resorty. The lobby was big and had a sort of mountainy feel to it. The girls at the front desk were nice & friendly, but seemed a little disorganized at check in and check out. We had a suite and were told to park around back and use the side door, which was closer. Very confusing, as there were no outside signs directing and many doors. A property map would be very helpful, also because the restaurant, outdoor, pool, & spa were located up the hill at the Castle. The whole setup of this place was a little odd and didn't feel like a resort, but the suites were awesome and the amenities were nice...indoor & outdoor pool, spa, there's a little arcade/game room for the kids, etc.

The suite was really nice and plenty of room for 4 adults...full sized kitchen, stocked with supplies, fireplace, large bathroom including washer/dryer, Aveda products, jacuzzi tub, and luxurious Turkish Towel Co towels. We were an end unit, so very quiet. The bed was comfy and not only a queen size pullout sofa in the living room, but a twin pullout chair also! Plenty of storage between closets and drawers, although some kind of storage shelf in the bathroom would've been nice.

Amenities were great! The indoor pool was nice to have and enjoyed the jacuzzi. Everything was kept very clean and nice pool towels were provided at the front desk. We absolutely loved the outdoor pool! Such a tranquil, garden atmosphere. Definitely more of an adult vibe, which we loved! Can't say enough wonderful things about the spa. The girl I talked to at the desk was so nice, accommodating, and informative. Smaller spa, but had a nice changing room, sauna, and little relaxation/waiting area. Bottled water, robes, and slippers were provided. We all had great facials and massages. They also have a pretty nice looking workout room and carry the full Aveda line.

The hotel was convenient to Okemo Mountain and Ludlow. Definitely would be a great base camp for a ski trip, as there were nice amenities for après ski! They're also pet friendly!

Room Tip: Suites are great for 4 people or a family! Regular rooms are in the front wing and suites are in th...
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pointe at Castle Hill Resort

Address: 2940 Route 103, Cavendish, VT 05142
Location: United States > Vermont > Cavendish
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Cavendish
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Pointe at Castle Hill Resort 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
Situated amidst the natural beauty of the Green Mountains in southern Vermont, and just a short distance from Okemo Mountain, the contemporary and family-friendly The Pointe at Castle Hill Resort and Spa, offers one of Vermont’s most picturesque yet intimate settings for a family vacation, meeting, conference, or ski getaway.With a choice of recently renovated, comfortable and spacious accommodations — rooms with queen or king beds, extra-large family rooms, or family suites — all of our guests at The Pointe Hotel will enjoy the modern conveniences and wide variety of amenities we offer, including flat-screen TV, refrigerator, coffee/tea maker, hair dryer, and bathrooms with complimentary toiletries. ... more   less 
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Also Known As:
The Pointe, a Castle Hill Resort Hotel Cavendish
Pointe At Castle Hill Hotel
Clarion Cavendish
The Pointe At Castle Hill Resort Vermont/Cavendish

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