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“Awesome weekend stay” 5 of 5 stars
Review of Courtyard by Marriott Burlington Harbor

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Courtyard by Marriott Burlington Harbor
3.0 of 5 Hotel   |   25 Cherry St, Burlington, VT 05401   |  
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Ranked #2 of 8 hotels in Burlington
Patterson, New York
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Awesome weekend stay”
5 of 5 stars Reviewed May 3, 2013

Up in Burlington for the mardi gras parade and all that. Good time. The room was really clean and very up to date. Great pool - great gym. Had a couple good draft beers at the bar which has a warm fire...all in all it made for a good home base for the weekend with plenty of things to do eat and drink nearby.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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472 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Avon, Connecticut
Top Contributor
94 reviews 94 reviews
24 hotel reviews
Reviews in 47 cities Reviews in 47 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 30, 2013

Stayed at this relatively new hotel with great expectations and was very, very disappointed.

Although I was pleased that the hotel gave me an upgrade to a lake front room, I note for others that the majority of the rooms are not lake front. In fact, many (to the South) overlook parking garages and the like. At best, 1/4 of the rooms are lake front. See photo of the beautiful lakefront view from those that. Worth paying for if you will have any daytime time in your room.

We also had to wait quite a bit for check in. The hotel clerk was somewhere out back out of earshot. Not a nice way to start off a stay.

For me, the big turn off was the AC system. Whenever it cycled on, it made a loud noise. A real loud and objectionable noise. So loud that it kept waking me from a sound sleep. For me, the bad part of it was that I would not have even needed to have the AC on if the windows opened. It was that time of year when it was too warm for heat, but, with an open window all would have been perfect. Since I had no choice, I had to live with the AC system. It simply is unacceptable in its noise. I have never encountered a system so objectionably loud.

We ate breakfast at the hotel in the morning and it was a huge, overpriced, disappointment. The eggs in our egg sandwiches were way undercooked and offset only by the way the sausage was overcooked. Such a disappointment given that the ingredients were top notch -- Cabot cheese and and local sausage.

This hotel won't be anywhere near the top of my list for my next visit to the Burlington area. I do note, however, that the lake front area is the place to stay. Much nicer and more convenient than either the Route 7 corridor or Williston Road. The lake front view is also wonderful but , again, limited rooms have this.

Room Tip: Waterfront is ideal. if you can't do or afford these, look to the north. They overlook Cherry...
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joecarton, General Manager at Courtyard by Marriott Burlington Harbor, responded to this review, May 1, 2013
Thank you for sharing your recent experience at the Courtyard Burlington Harbor. I understand how frustrating it can be when the AC unit is not working properly, I will have our maintenance staff follow up right away. Also, I was sorry to read that your breakfast sandwich and sausage were not cooked to your satisfaction. That combination of Vermont cheddar and local sausage is so delicious, I will be sure to share your concerns with the chef. Thank you for your feedback.

Joe Carton
GM
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Burlington, Vermont
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 28, 2013 via mobile

Bartender was absolutely horrible! Had dinner in the lounge and CLEARLY was interrupting the bartenders dinner as he came to the table and said " do u need dinner menus?" All while chopping on his dinner. Gave the other customers flack too about remembering their drinks. Slouched around on the couches in the lobby, walked around talking on his cell, and even served patrons while on his cell. Horrible service, if any at all, and if this were my first impression i would never return at all! Good thing we like this hotel!

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joecarton, General Manager at Courtyard by Marriott Burlington Harbor, responded to this review, May 1, 2013
Thank you for sharing your thoughts on your recent experience with the bartender at the Courtyard Burlington Harbor. I am very sorry that he was not more engaging and helpful. I will follow up to see what the issue was as this behavior is very much out of character.

Best Regards,

Joe Carton
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashua, New Hampshire
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 21, 2013

We went to Burlington for a quick overnight. The hotel is right on the water with nice views. The walk to Church St is very short. The people are friendly and helpful. The hotel room was large, immaculate , and beautifully decorated. If we were to come back to Burlington, we would stay here again.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 20, 2013

Starting with confusing and incorrect directions to unpleasant surprise in the room.
There are certainly better places in Burlington than this one.
Great location, but it hardly compensates the other inconveniences.

Room Tip: A huge difference compared to the Burlington Hilton, while there is no real price difference. Heati...
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  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY, NY
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 19, 2013

great hotel...clean, friendly, great bar area, very relaxing...only downside is they charge additional for parking. Had breakfast in the hotel (off of the menu) and many of their options are from local farms/bakeries ...which is nice..and really delicious. quiet room, comfy bed.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, CT, USA
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2013

A very nice hotel right with a the perfect location and great views of Lake Champlain!
The room was very nice, on the 7th floor, very quiet.
There was some construction going on in the parking lot, but it was no problem. Within walking distance to all the fun spots in Burlington.
Will stay there often, since our son will be attending college in Burlington.

Room Tip: The lobby is very lively at night, so choose a high-floor room if noise bothers you.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Burlington Harbor

Address: 25 Cherry St, Burlington, VT 05401
Phone Number:
Location: United States > Vermont > Burlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Burlington
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard by Marriott Burlington Harbor 3*
Official Description (provided by the hotel):
The Courtyard Burlington Harbor is located just steps away from Lake Champlain, Burlington Town Center, and the Church Street Marketplace . It is ideal for business or pleasure with spacious, thoughtful guest rooms, a hot buffet breakfast (for a charge), indoor pool, soaking tub, fitness facility, hi speed internet, flat screen HD TV's, in-room movies, and a business center which all combine to make the Courtyard Burlington Harbor the right choice for your lodging needs. Guestrooms and bathrooms echo Vermont's serene beauty, blending form and function for maximum comfort and productivity. Art by Vermont photographer Shayne Lynn. Cherrywood furnishings. Autumnal colors. Pure Vermont air suffusion. Comfortable linens, warm comforters, premium mattresses, oversized tubs, walk-in showers. fat fluffy towels, Wired and wireless internet, Multi-line phones. Places for work, spaces for rest. Revitalizing sanctuaries that serve you like no others. Simply and beautifully incomparable. ... more   less 
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Also Known As:
Courtyard By Marriott Burlington Harbor Hotel Burlington
Courtyard Burlington Harbor
Burlington Marriott
Burlington Courtyard

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