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“Very quiet and comfortable nice place” 4 of 5 stars
Review of Holiday Inn Club Vacations Ascutney Mountain Resort

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Holiday Inn Club Vacations Ascutney Mountain Resort
3.0 of 5 Resort   |   485 Hotel Road, Brownsville, VT 05037   |  
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Ranked #1 of 2 hotels in Brownsville
Rosh ha'ayin,Israel
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
“Very quiet and comfortable nice place”
4 of 5 stars Reviewed September 29, 2012

We stayed 3 nights at this lovely place during a family vacation (5 people). The resort is very convenient, We had a vila with two floors - 2 bedrooms and 2 bathrooms, at the first floor there is a nice big living room with fully equipped kitchen. At the first night we had been at Browns tavern which is the only resturant at the site - it was a bad experience - we stayed more than 10 min. waiting to be seeted, until we got in and sitted by ourself, there was only 1 waiter for the whole place who was also the barmen, the food was not warm enough and the prices are expensive - we did not came back to this place.
The fitness center is amazing - olympic pool extraordinnary gym - we enjoyed it very much.
The beds are not big and sleeping quality was not than OK.
staff was nice and also we had a free movie with popcorn every night.
We did not had breakfast on their facility but cooked our own - and it was very nice.
To sum - it is a good nice place for a family vacation and we enjoyed our stay there.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review, October 2, 2012
My thanks for all of your great comments and service evaluations.

I was happy to see you enjoyed the unit. I will pass on your comments about the restaurant service. It is always important to understand our guest's dining expectation. Quick acknowledgement, well prepared food and attentive service are all a priority. My apologies that we did not meet up with those expectations.

I hope you'll have an opportunity to visit the resort again. We strive to make every guest experience a great one.

Take Care and Happy Traveling, AMY
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210 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Grand Blanc
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 25, 2012

Booked a 2 bed/2bath condo for 5 days. Location is an old snow skiing resort that is no longer in operation. While secluded from any city location the location does offer a beautiful, tranquil setting at the base of the mountain. The condo was nicely appointed. The master suite had a king bed and walk-in shower, the other bedroom had a queen bed and bath across the small hall. The only thing lacking was having it's own laundry facility. Laundry facilities were located in the lower level of the building. There were only two washers and two driers so availability of these is first come first served so go really early if you want to get wash done. They served a wonderful oatmeal breakfast buffet in the morning at a minimal charge of $5 per person. The buffet included juice, yougurt, oatmeal, eggs and sausage along with choice of beverage. The restaurant on premise could be good if the service was better. Prices are high for the service you get. No bread or rolls are served with the entrees, the wait staff is inattentive. We ordered a pre-dinner cocktail and were never offered another. We ate there once and chose to drive to alternative cities to dine after that.

Room Tip: Take bathing suits and workout attire. There is and excellent indoor and outdoor pool and work out...
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review, October 2, 2012
Thank you very much for the great comments and evaluations. These are very important to me so that I can share them with my staff.

My apologies for missing the mark in the restaurant. I will certainly discuss your recommendations with my Chef. I will also remind the servers the importance of making certain our diners are being attended to throughout their dining experience.

I hope you will have the chance to return to the resort.

Take Care and Happy Traveling, AMY
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Saint Andrews, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 21, 2012

My wife and I decided to use our time share points to visit Ascutney Mountain Resort in September 2012 before we become new parents in December. We wanted a place to relax, be comfortable, and have easy access to day trips and sight seeing.

Check in: Fast and efficient. The staff member offered local directions, help with our luggage (our room was on the top floor and as other reviewers have mentioned, there are no elevators), and was very welcoming.

Our room: we booked a two bedroom villa as we thought another couple were going to travel with us, but we ended up travelling alone. My first words were "holy crap! It has an upstairs!" Our villa had a large flat screen tv, a smaller tv in each bedroom, 3 a/c units, a fireplace, WiFi, a great kitchen with all new appliances, a great view from the patio, 2 full bathrooms.... I could go on. Not your typical hotel room. Oh, as for beds, there were 2 singles in one room and two doubles in the other.

Location: less than an hour from many great sights and flavours of Vermont. We would recommend Fox Hollow Tavern, Sagebrush farm, the Dartmouth College campus and Manchester.

Amenities & Grounds: I'll be honest, the sight of the closed ski hill is a bit weird if not creepy but hopefully this is temporary and new owners will come in. The lawns were all mowed, trimmed and I didn't see a single piece of garbage on the property. The fitness center is a stand-alone building but we just drove to and from because the mornings were a bit cool. The pool was nice and warm and very quiet every morning. Not a screaming child to be found :) We didn't use the gym but the equipment was extensive. The beaver pond on the property was very cool and made for some great photo ops.

Food: we only tried the food one night and weren't very adventurous. The chicken fingers and wings were pretty good, but nothing extraordinary. Too many restaurants to try and we liked to save $ by cooking in our room.

Complaints? I'd have to be creative and say maybe put more toilet paper in the washrooms and get your money back from the company that installed the tile in the kitchens and bathrooms. That's about it. Most of the grout was cracked and some tiles were soon to follow. Too bad.

Awesome place to take a family to relax or see Vermont in day trips. Not a 5 star glitzy dreamland, but a comfortable resort for those in need of rest and relaxation.


  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review, September 25, 2012
Thank you so much for the wonderful comments. We love that we are a relaxing place, where you can find peaceful surrondings and still have access to many of our Vermont attractions.

I will be sure to share you comments with our staff, who are always eager to discover our guest expectations and how we can deliver them.

I hope you have the opportunity to return some day. Take Care and Happy Traveling, AMY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 18, 2012

We stayed here two years ago (July 2010) when my partner and a friend were running the Vermont 100. The locaton was perfect for us - just a short drive to the race start / finish, and the sevice was very friendly. The kitchen in the suite we had was nearly as large as the one in my apartment and was well equipped. The on-site laundry facilities were much appreciated and the surrounding countryside is beautiful. The pool was a short walk away but it seemed well maintained and there were plenty of pool-side chairs for sitting out. You are in the heart of rural Vermont at Ascutney and, believe me, it really is as pretty as the pictures you see! We did not partake in the dining room facilities, but perhaps we should have....the only negative thing I have to say about our stay is that there isn't a place to grab an inexpensive meal close by. With the kitchen facilities in the room being so great, however, this was only an issue on one day. For the most part, we simply bought a few groceries and made our own food.

Previous reviews I had read made some complaints about noise filtering in from adjoining rooms, particularly in the one bedroom suites like we had, but this was not an issue for us. The hotel was quite full with runners, but you would not have known this by the noise level.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review, September 19, 2012
Thank you very much for the great review. We love hosting our Vermont 100 and Vermont 50 participants. I will certainly share your comments with my staff. I hope you'll have the opportunity to join us again next year.

We are in the heart of Vermont rural country and local dining is a bit of a drive. Brownsville General Store near the base of the resort offers great sandwiches and full breakfasts. You'll have to give Browns Tavern, here on the resort, a try for dinner on your next visit. We offer many tasty, local favorites. Take Care and Happy Traveling, AMY
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2012 via mobile

Awesome Awesome Awesome location. In the middle of no where and perfect

Located in middle of rural Vermont. Near Harpoon Brewery and a great local sandwich shop.

The resort it self is super clean and modern. The suites are huge and well appointed. Nice living room couch and TV. I felt more like I was in a home away from home rather than a hotel.

On site dining was good and breakfast was a standard continetal. The little shop had a lot of stuff in it that was needed during your stay.

Front desk was nice and efficient.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review, September 13, 2012
Thank you for the wonderful review. I will certainly share this with my staff. They love seeing these great comments and specifics about your visit. Thank you for mentioning the Marketplace. We are always looking for some new ideas and products to provide.

I hope you have a chance to visit us again sometime in the future.

Again, we certainly enjoy your feedback. Take Care and Happy Traveling, AMY
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Seacoast NH
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 11, 2012

I stayed with 2 friends in a 2 bedroom villa. The front desk was very friendly and helpful. The restaurant was ok, but the selections were underwhelming and a little pricey. We were starving and it was late, so it worked. Our villa was clean and spacious. We were busy during the day at a nearby event, so we really didn't make full use of the room or the resort, but I wouldn't hesitate to stay there again - and likely will. It was a good value for the money.

The beds were comfortable. The bedrooms and bathrooms were clean and spacious. The furnishings were not fancy, but were up to date and comfortable. There is no cell phone service.

We were very pleased with our choice.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review, September 12, 2012
Thank you very much for your review of the resort during your recent stay. We truly value all of our guest comments. I have shared them with my staff. It is great to know that you will return again. We look forward to that visit.

Please don't hesitate to let us know while you are visiting if there is anything we can do to make your stay more enjoyable.

Take Care and Happy Traveling, AMY
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Top Contributor
169 reviews 169 reviews
39 hotel reviews
Reviews in 92 cities Reviews in 92 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed September 10, 2012 via mobile

We expected more. The accommodations are great, the staff are friendly and helpful. The restaurant is lacking. The dinners are a little pricey, which would be ok but salad is alacart and no bread with dinner. The waitress was way to shy and we never saw her except when she took our order, brought the food and brought the check. The food was ok. This being a Holiday Inn property I would have thought it would be better. We went and bought food and ate in our room.

Stayed September 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review, September 12, 2012
Thank you very much for your recent review of the resort and especially our restaurant. In our effort to meet the expectation of our guests, your comments are very valuable to us. I have already shared them with our restaurant staff.

I hope you'll have an opportunity to return in the future. Take Care and Happy Traveling, AMY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Club Vacations Ascutney Mountain Resort

Address: 485 Hotel Road, Brownsville, VT 05037
Phone Number:
Location: United States > Vermont > Brownsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Brownsville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Club Vacations Ascutney Mountain Resort 3*
Official Description (provided by the hotel):
This vibrant resort is tucked away in the rolling New England countryside away from the bustle of daily life making it the perfect spot to truly get away from it all. Ascutney Mountain Resort is a year-round indoor and outdoor recreational playground for nature lovers and adventurers alike. Whether hitting the area s ski slopes, touring historic covered bridges, enjoying one of the nearby golf courses, or simply gazing upon the magnificent palette of crimson and gold of autumn in New England, you ll find activities for every taste. In winter we are located in the heart of more than 150 acres of groomed slopes and trails. Visitors will enjoy alpine and cross-country skiing, as well as snowboarding and snow tubing on a variety of trails offering more than 1,530 feet of vertical drop and 32 kilometers of freshly groomed cross-country trails. The resort also offers a learning center and ski camps to help skiers of all skill levels. ... more   less 
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Also Known As:
Holiday Inn Club Vacations Ascutney Mountain Hotel Brownsville
Holiday Inn Brownsville
Brownsville Holiday Inn

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