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Holiday Inn Club Vacations Ascutney Mountain Resort: Traveler Reviews

3.0 of 5
485 Hotel Road, Brownsville, VT 05037
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Ranked #1 of 2 hotels in Brownsville
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155 reviews from our community

Traveler rating
    47
    51
    15
    25
    17
See reviews for
Families
68
 
Couples
32
 
Solo
4
 
Business
10
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Top Contributor
97 reviews 97 reviews
19 hotel reviews
Reviews in 58 cities Reviews in 58 cities
28 helpful votes 28 helpful votes
“Expected more!”
3 of 5 stars Reviewed September 10, 2012 via mobile

We expected more. The accommodations are great, the staff are friendly and helpful. The restaurant is lacking. The dinners are a little pricey, which would be ok but salad is alacart and no bread with dinner. The waitress was way to shy and we never saw her except when she took our order, brought the food and brought the check. The food was ok. This being a Holiday Inn property I would have thought it would be better. We went and bought food and ate in our room.

Stayed September 2012, traveled with friends
Was this review helpful? Yes 1
Ask Bob0409 about Holiday Inn Club Vacations Ascutney Mountain Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review
September 12, 2012
Thank you very much for your recent review of the resort and especially our restaurant. In our effort to meet the expectation of our guests, your comments are very valuable to us. I have already shared them with our restaurant staff.

I hope you'll have an opportunity to return in the future. Take Care and Happy Traveling, AMY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Much more than I expected!”
4 of 5 stars Reviewed September 8, 2012

I spent 3 wonderful days at the Ascutney resort in the one bedroom unit with my partner and 14 year old daughter. The unit was extremely clean and had all the amenities of home. Kitchen was fully equiped which permitted us to enjoy home-cooked breakfasts and dinners. Furnishings were very modern and nicely appointed including a large flat screen tv and gas fireplace.The only minor problem we encountered was the quality of the mattresses both in the bedroom and the sofa bed in the living room.
I also found the service to be exceptional. Housekeeping staff and front desk were very helpful and quick to respond to our needs. The grounds are beautiful and very well-maintained in the summer time . All in all, perfect little getaway as a family.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Katkelkay19 about Holiday Inn Club Vacations Ascutney Mountain Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review
September 12, 2012
Thank you very much for your recent review of the resort. We value your comments and use them to evaluate our service, amenities and other guest expectations. I will certainly share your great observations with our staff.

I hope you'll have the opportunity to visit us again in the future.

Take Care and Happy Traveling, AMY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wayne, New Jersey
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
“OK for us”
3 of 5 stars Reviewed August 30, 2012

We spent one night there for a local wedding. The room was clean but not spacious. Other members of our party had some mechanical problems, but not us. Bed super comfy.

We didn't eat there, so I can't comment on any of that. Would have liked to have a coffee maker in the room, though.

The outdoor pool was large and the water was crystal clean. The patio area could have used a bit more shade. The towels for the pool were a bit threadbare too, but plentiful.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask David W about Holiday Inn Club Vacations Ascutney Mountain Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review
September 12, 2012
Thank you for your review on your recent stay at the resort. Your comments are valuable to us and we use them to evaluate our guest expectations. I will certainly pass on your observations to my staff.

Take Care and Happy Traveling, AMY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ozone Park, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Perfect Family Summer Vacation”
5 of 5 stars Reviewed August 10, 2012

My family booked a 3 bedroom Villa with a full kitchen for our week's family vacation together. This resort’s location is PERFECT for those looking to spend quality time with their family away from their busy city life. We spent most of our time enjoying the resort’s amenities, cooking family dinners together and site seeing in the Town of Windsor, the birthplace of Vermont.

The resort accommodations were clean, modern, and spacious. The Holiday Inn Club Vacations At Ascutney Mountain Resort Amenities includes Business Services, Health and Fitness Center (On-site), High-speed Internet Access, Entertainment and Recreation, and Activities and Services for Children. The staff was friendly, helpful, and knowledge. All the qualities needed to assist their guest to make a more enjoyable vacationing experience.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask MohamedQ about Holiday Inn Club Vacations Ascutney Mountain Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review
August 14, 2012
Thank you for the wonderfule comments. I will certainly share them with my team. We do pride ourselves on being a great retreat for families as well as a "hub" for enjoying a lot of our local venues. We hope you'll have an opportunity to return some day. Take Care and Happy Traveling, AMY
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Lake George, New York
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
“Presently Staying Here”
3 of 5 stars Reviewed August 8, 2012 via mobile

We live only 2 hours away from this resort and as I write this, I am on the property. My Mother owns at Orange Lake in Florida and booked this resort for a weeks getaway. My husband and I are owners at Diamond Resorts International.

This resort lies at the base of a closed ski center. I would imagine that this ski center in the winter now looks like a ghost town with the remnants of an era gone by. The rumor is that the present owner of the ski center is selling its ski lifts off one by one. With the ski center not being open in the winter, I would imagine that the Holiday Inn Vacation Club resort is hurting in the winter due to its closure. This is sad.

This is an average resort. Everything was clean when we arrived in the Essex building. Our Condo is nice but it definitely has a strange layout. Upon arrival, our ice-maker was not working, after several attempts over 2 days, they still were unable to fix it. So we are still without the ability to make ice however, the maintenence man said that they would bring ice to us anytime that we needed it.

We are staying in a 2 bedroom, 2 bathroom unit. The bathrooms are the smallest I have seen at any timeshare resort thus far. They are tiny. Also the bath towels are thin and small. Again something that we aren't used to. The furnishings in the living room are updated and the room is nicely decorated. The kitchen has stainless steel appliances and is fully equipped with everthing that you need. There is a flat screen TV in the living room however the bedrooms have old TV's. There are plenty of closets for storage!

The grounds here leave much to be desired. I believe that this property could use an over-haul in their landscaping. Plantings around the buildings would make the resort esthetically more pleasing to the eye. The road leading to the Essex building could use re-paving.

The design layout of the resort is also a bit strange. The pool and fitness center are towards the front entrance and quite a bit of a hike from the back buildings. The Holiday Inn Vacation Club purchased the property this way so there is not much they could do about the layout of everything.

We have been to Orange Lake in Orlando and it is beautiful! While I can say that the Florida property deserves a top rating, this one cannot compare. However, we are in Vermont and are engulfed by the beauty of the surrounding area. Woodstock and Quechee Gorge are a short drive from this resort.

Stayed August 2012, traveled with family
Was this review helpful? Yes 3
Ask trapperx6 about Holiday Inn Club Vacations Ascutney Mountain Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacationsAMR1, General Manager at Holiday Inn Club Vacations Ascutney Mountain Resort, responded to this review
August 9, 2012
Thank you for your resort review. Your comments go a long way in helping us improve and meet your expectation. It is sad about the ski mountain. We have every hope that some day it will reopen. I appreciate your comments about the landscaping. It is certainly a work in progress and each year we strive to make new improvements. I hope if you visit again next year you will notice the difference. I hope you continue to have a pleasant visit and please do not hesitate to reach out if there is anything you need during the rest of your visit. Happy Traveling, AMY
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Additional Information about Holiday Inn Club Vacations Ascutney Mountain Resort

Also Known As:
Holiday Inn Club Vacations Ascutney Mountain Hotel Brownsville
Holiday Inn Club Vacations Ascutney Mountain Hotel
Holiday Inn Brownsville
Brownsville Holiday Inn
Address: 485 Hotel Road, Brownsville, VT 05037
Phone Number:
Region: United States > Vermont > Brownsville
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Brownsville
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
This vibrant resort is tucked away in the rolling New England countryside away from the bustle of daily life making it the perfect spot to truly get away from it all. Ascutney Mountain Resort is a year-round indoor and outdoor recreational playground for nature lovers and adventurers alike. Whether hitting the area s ski slopes, touring historic covered bridges, enjoying one of the nearby golf courses, or simply gazing upon the magnificent palette of crimson and gold of autumn in New England, you ll find activities for every taste. In winter we are located in the heart of more than 150 acres of groomed slopes and trails. Visitors will enjoy alpine and cross-country skiing, as well as snowboarding and snow tubing on a variety of trails offering more than 1,530 feet of vertical drop and 32 kilometers of freshly groomed cross-country trails. The resort also offers a learning center and ski camps to help skiers of all skill levels. ... more   less 
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