The staff at this location is GREAT... and was very responsive to my requests. I'm a coffee addict and the rooms are equipped w/ single cup coffee makers. I asked if any. larger pots were available and initially told "no, sorry". The NEXT day, the front desk sent up a 4 cup coffee maker (AND Filters!) for my use! I was very pleased.
I was placed on the 4th floor (the only smoking floor) and noticed allergic reactions to smoke. I mentioned it to the front desk (different person) and she offered to move me. Apparently, half of the 4th floor is for smokers - but you smell it on the entire floor, starting at the elevator! It seeped into my room from the hall, causing coughing and red eyes & sinus congestion. They made my move a priority and things were quickly resolved. The only thing better than a NON smoking motel, is one that can effectively isolate the smokers from the nonsmokers. They resolved it and I'm happy.