Unfortunately to fill out this review I have to give them at least one dot. That is too generous. Where to start:
They don't heat the hallways, the restaurant or the meeting room. Not even in winter.
The indoor pool is not heated either.
They have a hot tub on the room map - doesn't exist.
"Exercise room" has one treadmill & one crappy bike. A couple of weight machines that I didn't try.
The banquet prices were $20-$30 and don't include beverages except the coffee out in the lobby that's been sitting there all day.
They don't provide water for the meeting room - although in the winter it would probably turn to ice & be worthless anyway.
The rooms are dirty.
The staff are rude & unhelpful.
They give you 2 towels for 3 people in a room.
The TV randomly shuts off for no reason.
High-speed internet doesn't really work well when people are awake. After 11:00pm the speed picks up slightly, but you still spend a lot of time waiting for response or trying to re-connect.
The banquet food is terrible - they had sliced deli meat for sandwiches - they ran out in the middle of service. The bread was dry. Gravy for the steak at dinner was canned. Chicken was flavorfless. They put whole carrots in the salads. Breakfast is cold & served on cold plates.
I would never stay there again & will never attend another conference there. As one of my associates put it "It's like a group of people found an abandoned hotel & decided to open for business." The customer service is horrid. They are WAY overpriced at $80 per night. And, oh, by the way, they don't gfive group rates for conferences. They completely suck.
- Also Known As:
- Quality Hotel Brattleboro
- Quality Hotel
- Ramada Hotel Brattleboro
- Red Roof Inn Brattleboro
- Official Description (provided by the hotel):
- The Quality Inn & Conference Center of Brattleboro is a AAA 2 Diamond full service hotel. On site you will find a wonderful restaurant, two pools - indoor and seasonal outdoor - as well as a dry sauna and fitness room. We are conveniently located within easy reach of ski areas like Okemo, Killington, Mt. Snow, Stratton, canoeing, kayaking, antique shops and much more. All of our rooms have refrigerators and some have microwaves, hair dryers, irons and ironing boards. We also offer free cable - HBO, ESPN inc.-, PPV Movies, Free High-Speed Wireless and Wired Internet. Hotel services & amenities, AAA 2 Diamond Rating, Heated Indoor and Seasonal Outdoor Pools, Exercise Room and Dry Sauna. NOW OFFERING FREE HOT BREAKFAST. ... more less
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