We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stayed 4 Days” 4 of 5 stars
Review of Sleep Inn Salt Lake City

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Sleep Inn Salt Lake City to your Saves list
Sleep Inn Salt Lake City
1.5 of 5 Hotel   |   3440 S. Decker Lake Drive, West Valley City, UT 84119   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #8 of 11 Hotels in West Valley City
Grand Junction, Colorado
Top Contributor
53 reviews 53 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
“Stayed 4 Days”
4 of 5 stars Reviewed September 22, 2012

My friend and I shared a double for 4 days. It had all the amenities as advertised. Breakfast was fine. Plenty of parking and excellent highway access though I could not hear the traffic. The manager was hands on, driving the shuttle, speaking Spanish with the housekeepers though he was not latino, as well as assisting on the front desk.
The hotel is making improvements to the rooms. I saw painters and peeked at a newly freshened room. The paint job made the room more contemporary and the manager later said he's buying new bedding to revitalize the appearance.
The housekeeping staff was exceptional. My room was exactly as I requested when I returned from my daily business.
I would stay here again. One con was no elevator but the front desk immediatly changed me to ground floor without any discussion.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

31 reviews from our community

Traveler rating
    9
    8
    9
    1
    4
See reviews for
6
3
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
Turlock, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 13, 2012

I travel 48 weeks a year and this is the worst service I have ever experienced, rooms are advertised as Queen Beds, They are in fact double beds. A/C did not work in our room and when we asked about a new room we were informed that we would have to wait untill the manager returned and could check the A/C before we could be moved. The smoke alarm was chirping in the new room due to low battery and there were lamps that did not work.

  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2012

The people at front desk we very friendly and helpfull ! It was a very clean place and car rental was within walking distance. There was quite a few eating places all around it. Free breakfast every morning if you wanted it waffles, cereal,toast , baggles, fruit, juice,milk ,and coffee .

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vail
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 30, 2011

When we checked in it was very late and we were exhausted. I had my son kill the spiders and remove the cobwebs directly over the bed and went to sleep in spite of the condition of the hotel. The next morning and asked woman at the front desk to have the rest of the cobwebs (over the lights, in all the corners, on the emergency fire water spickets and under the bed skirts) removed. I also asked her to have the bedspread with holes burned into it replaced. She said she would have the cleaning girls take care of it. There was also a musty odor to the room which I didn't complain about as I didn't think there was anything they could do about it. We would have left imediately, but there was a convention in town and there were no other rooms available in the area. We returned the next evening to discover that nothing had been corrected. I spoke with my brother and made arrangements to move in with him for the remainder of the week. I hadn't wanted to inconvenience my family, but the conditions at this hotel are unsanitary. I informed the front desk that we would be leaving in the morning and why. This was a mistake. We should have packed up and left that night, in spite of the late hour. During the night I was bitten several times on my legs. We killed several bugs and brought one to the front desk. I looked the bugs up online and they looked like bed bugs, but they were black, not brown. I don't know if bed bugs come in black, but they certainly had the same shape and size as bed bugs, and they bit me in bed. The woman at the front desk laughed at me when I told her she had bed bugs and showed her the bug. She said "I love it when guests claim we have bed bugs. We have those bugs, I see them up here around the front desk all the time, but they aren't bed bugs. Bed bugs are brown, and she threw the bug smashed in the tissue away. I do, however, still have pictures of the bites on my legs. I paid $99 a night to stay at this trash heap and had the worst service I've ever had in my life. If you value your skin find somewhere else to stay.

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 1, 2011

We made reservations 2 months in advance, When we checked in, the room rate was $15 over what our confirmation was. They did refund the difference but had we not checked, we actually were charged the higher amount. The correct amount WAS in their system they acknowledged but apparently this was a careless over charge. Rooms were clean, except some mold on shower ridges. Refrigerator did not function. Manager- it was very difficult to understand his Indian accent. They were all polite and allowed us an hour late check-out.. Breakfast was adequate, fine. Walking distance to Maverick Center was great!

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford, Connecticut
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 21, 2011

Pros:
-Overall friendly staff (the housekeeping people were really nice :) )
-Free breakfast (the waffles and cereal were good)
-Inexpensive
-Decent location (it's not downtown, but it's easy to get to everything. There's a car rental place within walking distance)
- airport shuttle


Cons:
-The room smelled musky and moldy
-I think there was black mold (room 126 next to the show. Get it under control, people)
-The bed linens were off-putting (I wouldn't even let my daughter touch the comforter, there were some cigarette burns in the linens, stains on the bedskirt, and the sheets were worn thin)

Overall, it wasn't terrible. I got over the gross bed once I reasoned with myself that it wouldn't kill me. The black mold (or even if it's just regular mold) is completely unacceptable.

I wouldn't have given it 2.5 stars, but that isn't allowed so I bumped them up a half star.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida City, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 4, 2011

I stayed here last month. it was one of the best hotel i have ever been in west valley city.. all other hotels are very expensive and doesn't provide quality service. this was very economical hotel with wonderful service. Their breakfast is very good. the rooms are very clean and the front desk staff is very nice. i would recommend everyone to stay here if they ever go to west valley city..

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Sleep Inn Salt Lake City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn Salt Lake City

Address: 3440 S. Decker Lake Drive, West Valley City, UT 84119
Phone Number:
Location: United States > Utah > Wasatch Range > West Valley City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in West Valley City
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Sleep Inn Salt Lake City 1.5*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Choice Hotels, Priceline, Hotels.com, Travelocity, Cheap Tickets, Odigeo, TripOnline SA and Tingo so you can book your Sleep Inn Salt Lake City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Salt Lake City Sleep Inn
Sleep Inn Salt Lake City West Valley City, Utah

Owners: What's your side of the story?

If you own or manage Sleep Inn Salt Lake City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.